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Mission Hills Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(631 Reviews)
90
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

Categories
Contact
(619) 299-9367

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
308 W Washington Street San Diego, CA 92103
Mission Hills Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(631 Reviews)

JM
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JERE M.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
As always excellent service
I have been taking my cars to mission hills automotive for years now. As a single woman senior I can trust randy and his staff to always do the necessary service.
They are prompt, efficient, professional in every way
I am grateful for their fine service

JO
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Jonathan O.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
10
Excellent and Reliable Service
I've been taking my car here since I moved to San Diego in 2019 and am grateful to have an excellent and reliable car service provider right in my neighborhood. The ease of ability to schedule appointments, the friendliness and transparency of Fred, Randy and everyone else who works there, you always feel like they're on your side and helping you to get the best outcome possible. Will always keep going here and highly recommend to anyone and everyone.
Randy B., Service Manager from Mission Hills Automotive responded on 04/18/2025 09:38 AM

We're glad to hear you found your go-to car service right in the neighborhood! It sounds like Fred, Randy, and the team have really made an impact. We're all about making car maintenance as smooth as a well-oiled engine, and it's great to know that their friendliness and transparency have made your experience positive. Your recommendation means a lot to us—and it’s the kind of fuel we run on! Here's to many more trouble-free miles ahead.


BX
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BOBBIE X.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Knowledge and kindness = great service and car care
No need to stress when professionals know their job well. Everything is explained clearly.
Randy B., Service Manager from Mission Hills Automotive responded on 04/12/2025 09:38 AM

We're glad to hear that our team's expertise helped alleviate any stress! Clear communication is key when it comes to car care, and we're all about making sure you understand what's going on under the hood. It's like giving your car a nice cup of coffee before a big race. Looking forward to keeping that engine purring smoothly for you!


CS
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CHRIS S.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Good Service
Thank you to Mission Hills Auto for the service they give my Jeep. Been going since 2009 and feels good to have a reliable mechanic. Would and do recommend.
Randy B., Service Manager from Mission Hills Automotive responded on 04/11/2025 09:34 AM

We're glad to hear that Mission Hills Automotive has been part of your Jeep's journey since 2009! It's always great to have a reliable mechanic in your corner, like a trusted pit crew for your vehicle. Thank you for the recommendation; it means a lot to us. Here’s to many more miles together on the open road!


JR
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JUDY R.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
So good to know my car and I will be well taken care of
Thanks to Evan and Fred and Randy and the technicians and mechanics at Mission Hills Augo, I know when I take my 2006 BMW 325ci in for diagnosis or repair, we'll both come away satisfied and appreciative. I like knowing I can trust these knowledgeable folks to answer all my questions, explain what's wrong in language I can understand, do the work that's necessary, and make recommendations for what might be coming in the future. This is important when you have a car with a few years on it. Thanks, as always.
Randy B., Service Manager from Mission Hills Automotive responded on 04/08/2025 09:33 AM

We're happy to hear that your experiences with Evan, Fred, Randy, and the rest of our team have been so positive! Your BMW 325ci is in good hands, and we appreciate your trust in us to keep it running smoothly. Understanding what's going on with your car should be as clear as the owner's manual—just without the confusing jargon. It sounds like you’re well-prepared for any adventures ahead, and we’re here to help keep those roads smooth. Here’s to many more worry-free drives!


LS
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Lee S.
San Diego, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/26/2025
8
Thanks for the price break
Even though we couldn't resolve the ongoing problem to get my car smogged, I appreciate only being charged for the parts and not the installation. You tried to resolve the issues over the course of an entire work week, and your efforts are greatly appreciated. Special shout-out to Evan. Thank you. Lee S.
Randy B., Service Manager from Mission Hills Automotive responded on 03/28/2025 09:34 AM

We appreciate you taking the time to share your experience. Sometimes, cars can be a bit like stubborn teenagers—they just don’t want to cooperate! We’re glad that you noticed our efforts and that we could at least make things a bit more bearable by charging only for the parts. A big round of applause for Evan for going the extra mile; he’s our resident superhero! Your understanding means a lot to us as we’ll keep tackling those pesky issues. If anything else comes up, we’re here to help!


SF
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Stephen F.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
100,000 mile checkup
Everything was excellent. Cost was reasonable. Definitely will return.
Randy B., Service Manager from Mission Hills Automotive responded on 03/23/2025 09:35 AM

We appreciate your positive feedback! It’s great to hear that you found everything to be excellent and the costs reasonable. We promise to keep the good vibes rolling for your next visit. We look forward to making your next experience just as fantastic!


MM
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Michael M.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
10
No surprises
Routine maintenance, with the work done in an efficient and timely manner. Kept me abreast of progress via text. Pickup and payment smooth. I'll be back when the need arises.
Randy B., Service Manager from Mission Hills Automotive responded on 03/19/2025 09:33 AM

We're glad to hear that your routine maintenance went off without a hitch! Our team loves keeping customers in the loop, so it's great to know that the updates via text made the experience even smoother. Efficient service and easy pickup – sounds like our version of a car spa day! We're ready and waiting for the next time your vehicle is in need of a little TLC. Safe travels until then!


JP
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JEFF P.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Freeway breakdown with a happy ending.
My older Altima had a breakdown on I-5 in what seemed to be a catastrophic problem, lost power, would not drive forward, only in reverse in what seemed to me to be the transmission. I had it towed into Mission Hills Automotive, it was fixed the next morning in what turned out to be a faulty alternator. Such a relief! Fixed so fast and the price was fair. The guys at MHA are the best!
Randy B., Service Manager from Mission Hills Automotive responded on 03/15/2025 09:34 AM

We're pleased to hear that your Altima is back in action! Sounds like it was experiencing some serious reverse ambitions. Fortunately, it was just a faulty alternator and not the dreaded transmission issue. Our team always aims for a quick resolution, so we're glad we could get you back on the road with a fair price tag. It’s our goal to keep your car—and your spirits—up and running!


AK
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ADRINNE K.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Service
Randy runs a tough ship and the service is Aways spot on. I have come in an emergency situation and was treated like a queen.
Randy B., Service Manager from Mission Hills Automotive responded on 03/13/2025 09:34 AM

We're glad to hear that our services made you feel like royalty, even in an emergency! Randy certainly knows how to keep things shipshape while making sure our customers are taken care of like the VIPs they are. If we can ever help you again in the future, you know where to find us. Hope your vehicle stays in top condition for your next royal outing!


JM
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JOSE M.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Car service
Appreciate the team at Mission Hill Automotive. Everyone one involved are caring, professional and did an awesome job on my vehicle. Price for the work that was done was fair and honest. Thank you, Jose M.
Randy B., Service Manager from Mission Hills Automotive responded on 03/12/2025 09:34 AM

We're glad to hear that you had a great experience with our team at Mission Hills Automotive! It's wonderful to know that our crew's caring and professional approach made a difference during your visit. We believe that fairness in pricing goes hand in hand with quality work, and we're delighted that you felt that way too. Wishing you many happy and safe miles ahead with your vehicle!


AE
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ALBERT E.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
9
Transmission Service
I took my car to have a Transmission fluid change, and everything went well. The person who helped me was very kind. Only took two hours
Randy B., Service Manager from Mission Hills Automotive responded on 03/05/2025 09:34 AM

We're glad to hear that your transmission fluid change went smoothly and in record time. Two hours is practically a pit stop for us! We appreciate you highlighting the kindness of our team; we like to think of them as the friendly pit crew who always aim for top performance. Safe travels on the road ahead!


JR
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JOHN R.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Service as it should be
Appointment made online. Confirmed online. Service rep ready with paperwork at drop off time. Service objectives confirmed. Service completed within three hours.
Randy B., Service Manager from Mission Hills Automotive responded on 02/17/2025 09:32 AM

We're glad to hear that your experience was so smooth! It sounds like everything lined up just like a well-rehearsed dance routine. From confirming your appointment to having the paperwork ready, we aim to make things as easy as possible for our customers. If only all life’s processes could be this efficient! We're here to keep your vehicle in tip-top shape, so don't hesitate to reach out whenever you need us again.


PB
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PAUL B.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Super well-run organization
I'm a fan of small, locallly owned independent repair shops, and I think this may be the best I've used. Courteous, knowledgable, and communicative, excellent notification and tracking info, and I believe fairly priced.

I will be returning.
Randy B., Service Manager from Mission Hills Automotive responded on 02/13/2025 09:34 AM

We appreciate your enthusiastic review! It's great to hear that you value the charm of local, independent repair shops. We're dedicated to providing courteous service, and it's wonderful that our communication and tracking info stood out to you. Fair pricing is kind of our thing—after all, who wants to pay an arm and a leg for repairs? We look forward to keeping your vehicle in tip-top shape when you return!


MK
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MICHAEL K.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Always a pleasure to go here
Friendly people, on time, and reasonable prices. What more could you want?!
Randy B., Service Manager from Mission Hills Automotive responded on 02/06/2025 09:34 AM

We appreciate the insights! It sounds like you enjoyed an experience that hits all the right notes—friendly service, punctuality, and prices that won't give your wallet a headache. If only all errands were this smooth, right? We look forward to keeping your vehicle in top shape!

Service Coupons and Posts
🚗💨 We're all about that speedy service and fair pricing! Thanks for noticing our tire pressure superheroes in action – we check so you don’t have to! Come back anytime for more #carlove and #tirepressurechecking! 🛠️✨
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🚗✨ Thank you for your kind words! We're thrilled to make car maintenance as easy as Sunday morning coffee! ☕️ Keep cruising smoothly, and we’re here whenever you need us! #MissionHillsAutomotive #EasyPeasyCarCare
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We’re thrilled to hear you found us easy to work with and attentive to your needs! 🚗✨ We promise to keep the good vibes rolling (and your car running smoothly). Thank you for trusting us with your ride! #MissionHillsAutomotive #HappyCustomers
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Thank you for the kind words! We're thrilled to keep your classic ride running smoothly. ?✨ We're all about priority straight talk and neighborhood convenience! Plus, Evan loves being your go-to guy! ? #MissionHillsAuto #CarCareExperts
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We're revved up to hear you enjoyed our top-notch service and competitive pricing! ?? At Mission Hills Automotive, we believe quality work and friendly faces go hand in hand. Thanks for the kind words! #CustomerAppreciation #MissionHillsAuto
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Thanks for the thumbs up! ? We're thrilled to hear you were satisfied with our service. We always aim to go the extra mile—because your ride deserves it! ?✨ #MissionHillsAutomotive #CustomerSatisfaction
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We're thrilled to hear about your experience! ? Our team, especially Liz, believes in keeping you informed – no need to send out a search party! ??️‍♂️ Thanks for trusting us with your truck! #CustomerCare #MissionHillsAuto
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We're delighted to hear you had a ? experience with us, and we appreciate your loyalty. Our team is here to help! Thanks for spreading the word. #CustomerService #Grateful ?
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Thanks a million for the 5-star review! ? We're thrilled to know you had a top-notch experience with us. Looking forward to serving you again! #CustomerAppreciation #MissionHillsAuto
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We're thrilled you took the time to share your feedback, Debbie! We appreciate your patience and understanding as we work to provide top-notch service. Thank you for choosing Mission Hills Automotive! ?? #CustomerAppreciation #MissionHillsAutomotive
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Hey there, Chris! ? We're thrilled to have been your go-to since 2009! ? Thanks for the trust and recommendation. Our team is here for all your auto needs! #MissionHillsAuto #ReliableService
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? Thanks for the 5-star review! We're so glad Liz could help ease your worries and get you back on the road stress-free. We appreciate your support! #CustomerService #MissionHillsAutomotive
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Thanks for the awesome review! ? We're thrilled to hear you had a great experience with our team. ? Our mission is to keep your ride in top-notch shape! #MissionHillsAutomotive #HappyCustomers
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Thank you for trusting us with your vehicle! ? We're thrilled to hear that you've had great service with us. Your support means the world to us! ⭐️⭐️⭐️⭐️⭐️ #CustomerAppreciation #MissionHillsAutomotive #TrustworthyService #SanDiego
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Thank you for your kind words, Pam! We're so glad you had a great experience with us. ? #MissionHillsAutomotive #SanDiego #CustomerService #HappyCustomers
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Thanks for the kind words! ? We're proud to have been your go-to for years. #SanDiego #MissionHillsAutomotive #Trustworthy #CustomerService ?
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Thanks for the great review, Dennis & Joy! We're glad to hear that Fred was able to provide you with options and get the job done on time. ? #MissionHillsAutomotive #SanDiego
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