business image

Morton Grove Auto & Truck Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,755 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s
Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s goal has remained the same: to provide professional, fully-guaranteed service at a fair price, in the process building longstanding relationships built on trust and complete satisfaction. With more experience than most, there are few car repair issues, both import and domestic, that Bill and his fully-certified team haven’t seen, diagnosed, and successfully resolved.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(847) 966-8045

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
9440 Waukegan Road Morton Grove, IL 60053-1352
Morton Grove Auto & Truck Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,755 Reviews)

JL
Jordan L.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Service evaluation
Always excellent service

MW
gravatar
Martha W.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Reliable service
Always professional, reliable and prompt service. I appreciate John’s expertise and advice re current and future service needs for my Camry.

EM
gravatar
Elliot M.
Skokie, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
John and crew renewed our vehicle
When you need a lot of work done on your vehicle. You need to have a lot of trust that all the they are claiming is a problem, does indeed need to be repaired. I trust John and the guys at MG Auto implicitly and that’s why I’ve been John’s customer for decades. They basically revamped my son’s 2016 Civic. I’m truly amazed - but why should I be - this what I’ve come to expect. Complete trust - excellent work.

ML
gravatar
Margaret L.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Excellent service and quick turnaround
Morton Grove Auto services both of my cars efficiently and with excellent care. Also gave me all necessary documentation to apply for a rebate that I wouldn’t have known about. John and Bill do a great job!
Bill S. from Morton Grove Auto & Truck Service responded on 04/18/2025 12:28 PM

Thank you so much for your kind words, Margaret! We strive to provide honest and reliable service here, so it's great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits.


HS
Holly S.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Morton Grove Auto-a Trustworthy Place
I always trust that John will tell me what my car needs to run well. I have never felt taken advantage of. I know my car is in good hands at Morton Grove Auto!
Bill S. from Morton Grove Auto & Truck Service responded on 04/18/2025 12:26 PM

Thank for taking the time to leave the review Holly! We strive to provide honest and reliable service here at Morton Grove Auto & Truck Service, so it's great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits.


JZ
gravatar
Joseph Z.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
9
Trusted mechanic
I trust their professional support, expert knowledge, and troubleshooting to find the real problem. Being with them many years. Honesty counts.
Bill S. from Morton Grove Auto & Truck Service responded on 04/18/2025 12:23 PM

Thanks for taking the time to leave the review Joe!, as in the past we appreciate your business, hope all is well, John & Bill. 


ML
Michael L.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Michael said the quality of service was good and also the overall atmosphere.
Recommended
Bill S. from Morton Grove Auto & Truck Service responded on 04/18/2025 12:24 PM

Thank you so much for your kind words, Michael! We strive to provide honest and reliable service here at Morton Grove Auto & Truck Service, so it's great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits.


CN
gravatar
Christine N.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Thank you!
Thank you for taking such good care of my car!
Bill S. from Morton Grove Auto & Truck Service responded on 04/09/2025 06:47 AM

Thanks for taking the time to leave the review Christine!, as always we appreciate your business, John & Bill. 


PM
Pete/Sue M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
10
You take excellent care of my car. I always feel safe driving in it. Thanks for having an excellent staff that truly care about the work that they do and are always friendly and nice.
Bill S. from Morton Grove Auto & Truck Service responded on 04/09/2025 06:45 AM

Thank you for the great review, Pete/Sue! We strive to provide the best possible service and advice, and we're glad that it met your expectations. We look forward to seeing you the next time you need automotive service!


CG
gravatar
Charles G.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
9
Auto service experience
John is great to work with as usual.
Bill S. from Morton Grove Auto & Truck Service responded on 04/09/2025 06:44 AM

Thanks for taking the time to leave the review Charles!, as in the past we appreciate your business, John & Bill. 


MS
gravatar
Mark S.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
MS
Great service once again. Been like that for years. Bill and John are the best.
Bill S. from Morton Grove Auto & Truck Service responded on 04/02/2025 10:56 AM

Thanks for taking the time to leave the review Mark!, as always we appreciate your business, John & Bill. 


Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Great work
John has fixed my cars for 30 years and the work is always excellent. I trust them.
Bill S. from Morton Grove Auto & Truck Service responded on 04/02/2025 10:54 AM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated, and we're proud to be THE place you come for car repairs. Thank you for your kind words and your business, John & Bill. 


DB
gravatar
Darren B.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Quick diagnosis of our electrical problem
Top notch, honest service as always.
Bill S. from Morton Grove Auto & Truck Service responded on 04/02/2025 10:50 AM

Thanks for taking the time to leave the review Darren!, as in the past your trust in our team and business has been appreciated, John & Bill. 


Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
Excellent
Great service
Bill S. from Morton Grove Auto & Truck Service responded on 04/02/2025 10:48 AM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated.


VL
gravatar
Volha L.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Great as always
Excellent and efficient service. Couldn’t be happier. He does honest work and has a great personal approach to each client. Strongly recommend. Thank you!
Bill S. from Morton Grove Auto & Truck Service responded on 04/02/2025 10:42 AM

Thank you so much for your kind words, Volha! We strive to provide honest and reliable service, great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits.


Displaying Review 1 - 15 of 1755 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.