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SureCritic / Auto Repair / Mr. Ratchet Auto
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Mr. Ratchet Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(424 Reviews)
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Score Details

5 stars
90%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

We are a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. We are a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

Mr. Ratchet is family owned and operated and we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer’s warranty. We only use quality replacement parts, and our technicians are ASE-certified. Call us at (912) 882-3419 to schedule an appointment or just stop on by.

Mr. Ratchet serves Kingsland, GA and the surrounding area with top quality automotive service, repair and maintenance. This includes Air Conditioning Service, Batteries, Belts and Hose Inspection, Brake Service & Systems, Computerized Engine Analysis, Cooling System Maintenance, Oil Change, Tire Rotation and Service, Wheel Alignment. ...more

Categories
Auto Repair, Tire Repair, European Auto Repair
Contact
(912) 882-3419
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM 1:00 PM - 5:00 PM
Tue
8:00 AM - 5:00 PM 1:00 PM - 5:00 PM
Wed
8:00 AM - 5:00 PM 1:00 PM - 5:00 PM
Thu
8:00 AM - 5:00 PM 1:00 PM - 5:00 PM
Fri
8:00 AM - 5:00 PM 1:00 PM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
220 Haddock Rd Kingsland, GA 31548
Get Directions
Mr. Ratchet Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(424 Reviews)
Write a Review
Recent Reviews
DW
gravatar
Del W.
Oldsmobile Ninety-Eight
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2021
verified customerVerified Customer
Great Automotive Repair Business
Mr. Ratchet is very knowledgeable about vehicles and is extremely reseasonable. You will be pleased when you get your vehicle back. Absolutely recommend this place!
Recommended
JM
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Jim M.
Kingsland, GA
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
verified customerVerified Customer
SERVICE
SAMMY IS THE BEST AROUND
I TRUST NO ONE ELSE
Recommended
TA
gravatar
Teresa A.
Saint Marys, GA
Mercury Mariner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2020
verified customerVerified Customer
Trustworthy!!!
I completely trust Mr.Sam with my car, he is the only person I will
let work on my car. He is beyond reproach.
Recommended
RW
Ramona W.
Folkston, GA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
verified customerVerified Customer
Category: Service
Ramona said the repairs were done in a timely manner, they had good prices, they were very knowledgeable and the staff was very courteous.
Recommended
MV
Marissa V.
Georgia
Volkswagen Routan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020
verified customerVerified Customer
Category: Service
Marissa said every time she had a question, they would answer it in simple terms. She called with a lot of questions and needed to drop off her vehicle at 6am. She was advised it would take 2 days but they expedited parts and service and it was overall pleasant with staff.
Recommended
Verified Customer
Saint Marys, GA
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2020
verified customerVerified Customer
Trust
I just want to go to a place where I know I will get great service and I am always comfortable at Mr Ratchet.
Recommended
AC
Audra C.
Georgia
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020
verified customerVerified Customer
Category: Service
Audra said she was in and out really fast. He gave really good service. He didn't pressure her into getting other services done. He was really honest. It went well.
Recommended
LH
Laura H.
Georgia
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
verified customerVerified Customer
Category: Service
Laura said the price was fair , they took the appointment on time and kept her informed. She said they informed her of some other things wrong with her vehicle and gave her a 2 year warranty.
Recommended
DG
Donnie G.
Georgia
Ford Ranchero
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/19/2020
verified customerVerified Customer
Category: Service
Donnie said he sent it to the business in April and just got it back in late September, 6 months is a long time to work on anything and it's a long time to not get anything done. They kept promising they were going to get it back in there. The way the business handled it was pretty poor. He told them to take their time but didn't figure it would be 6 months. Now it's at the business again, it'll be in there maybe 2 weeks to have it finished. He doesn't know who runs the place or who owns it. He said this is unreal. He told them to figure out the bill.
Not Recommended
KG
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Kristina G.
Saint Marys, GA
Volkswagen New Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
verified customerVerified Customer
Awesome communication!!!
Never a disappointment!! I’ve used them for many years. Even when I got other quotes, this team was always willing to be competitive. I highly recommend them!!
Recommended
Verified Customer
Jacksonville, FL
Nissan Altima
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/03/2020
verified customerVerified Customer
Andre Shannon
My son got dropped from Jacksonville to the shop at 1330. But the shop was close and my son was outside until 1430. He had to get a ride from a friend and went back home.
Recommended
JS
Justin S.
Georgia
Ford Super Duty F-450 DRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
verified customerVerified Customer
Category: Service
Justin said he would recommend the business for service.
Recommended
BM
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beth m.
Kingsland, GA
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020
verified customerVerified Customer
Awesome
If you want to go to a mechanic who you know you can trust to be fair and honest, this is your man. If you want to be treated like family by people who go out of their way for you, this is your place. I cannot say enough about this family run business.
Recommended
Verified Customer
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020
verified customerVerified Customer
Honest
I took my 28 year old truck to Mr Ratchet because it was running a little rough. Sam took the time to check everything out and recommended trying a fuel additive to see if it will help clear out the carbon buildup in one cylinder.
I appreciate the honesty instead of replacing a bunch of things that wouldn’t have helped in the end.
Recommended
JM
gravatar
Jim M.
Kingsland, GA
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020
verified customerVerified Customer
TOP SERVICE ALWAYS
I DONT TRUST NO ONE ELSE NO WERE
I ONLY GO TO SAMMY
HE IS ALL WAYS FARE
THATS HOW GOOD HE IS
THANKS ALL
Recommended
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