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My Family Car Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(697 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

For years My Family Car Care Center has been there for the people of Cherry Hill. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Cherry Hill has to offer. For years My Family Car Care Center has been there for the people of Cherry Hill. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Cherry Hill has to offer.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(856) 665-6307

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
54 Haddonfield Rd Cherry Hill, NJ 08002

Affiliations

ASE
Technet
My Family Car Care Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(697 Reviews)

JS
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JOE S.
Cherry Hill, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Always right on target!
My Family is always very friendly, informative, fair and professional.

BK
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BARBRA K.
Somerdale, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Great Service
The warranty on my car just expired and the engine light came on I called and they made an appointment in just a few days and advised not to drive the car. They fixed my car in one day and waited for me as I got there just as they were closing, they showed the parts that they replaced and explained what they did.
Your Team at My Family Car C. from My Family Car Care Center responded on 04/22/2025 09:32 AM

We appreciate your detailed feedback! It sounds like you had quite the adventure with your engine light coming on just as your warranty decided to take a vacation. The fact that we could have your car ready in a day (and still be there for the grand finale of your arrival) is our way of making sure our customers aren’t left out in the cold—or in the traffic, for that matter. We believe in transparency, so we're glad you found it helpful to see the parts we replaced and understand the work done. If your car has any more surprises for you, we're just a phone call away. Safe travels!


Verified Customer
Collingswood, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Great Customer Service
Nice and helpful mechanics!
Your Team at My Family Car C. from My Family Car Care Center responded on 04/22/2025 09:32 AM

We appreciate the shout-out for our mechanics! It’s great to hear they were nice and helpful—kindness is just as important as a wrench in our book. If there’s anything else we can assist with in the future, don’t hesitate to reach out!


HN
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Harry N.
Maple Shade, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Always Honest
My aging car (18 years old) runs almost like new, in great part due to the maintenance, adjustments and occasional repair at My Family Car Care Center. The work is A-1 top notch and the people are knowledgable and nice.
Why would I (or you) ever go anywhere else?
Your Team at My Family Car C. from My Family Car Care Center responded on 04/20/2025 09:33 AM

We're delighted to hear that your 18-year-old car is feeling youthful again! It sounds like our team has been working their magic. We aim for A-1 service not just in repairs but also in creating a welcoming atmosphere. After all, maintenance shouldn't feel like a trip to the dentist! Your trust in us means a lot, and we're here to keep your car feeling like it just rolled off the lot—albeit a vintage lot.


Verified Customer
Merchantville, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Routine car maintenance
I recently took my car in for routine maintenance, and the experience was excellent. The service team was highly professional. They handled the oil change, tire rotation, and brake check with precision, and the car feels great now. Best of all, the pricing was surprisingly affordable, offering great value without cutting corners. I’ll definitely return for future services!
Your Team at My Family Car C. from My Family Car Care Center responded on 04/19/2025 09:33 AM

We appreciate you sharing your experience with us! It’s wonderful to hear that our service team made such a positive impression. We aim to ensure that routine maintenance feels like a walk in the park, and your car might just be getting a little jump in its step. Who knew that oil changes and tire rotations could lead to such great value? We look forward to keeping your car running like a well-oiled machine in the future!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great!
Friends referred me to My Family Car Care a few years ago. Their customer service is above and beyond. Everyone is super nice, they never try to upsell and they explain everything but never make you feel like an idiot. Highly recommend.
Your Team at My Family Car C. from My Family Car Care Center responded on 04/18/2025 09:33 AM

It’s great to hear that you’ve had such a positive experience with us! We take pride in our customer service and believe that a little kindness goes a long way—along with a good explanation or two. It's wonderful to know our team is hitting the mark without the upsell pitch. Your recommendation is much appreciated! We’ll keep the gears turning smoothly for you.


AA
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Arnaldo A.
NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
honest opinion
checked my car problem. gave a very good explanation.
Your Team at My Family Car C. from My Family Car Care Center responded on 04/16/2025 09:33 AM

We appreciate you taking the time to share your experience! We're glad to hear that our team provided a thorough explanation of your car's issues. We believe that a well-informed customer is a happy customer, and it sounds like we hit the nail on the head this time. If you ever find yourself with more car questions, you know where to find us!


PP
PANKIL P.
Riverton, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Always perfect
I’ve been going to this business for over six years and never have had a negative experience. The guys, ambiance, camaraderie, along with the best pricing and service make it # 1 anywhere.
Your Team at My Family Car C. from My Family Car Care Center responded on 04/11/2025 09:33 AM

It sounds like you've found your automotive home here, and we couldn’t be happier to have you as a part of our family for all these years! We're glad the crew, the atmosphere, and the wallet-friendly prices have kept you coming back. If only we could get our cars to appreciate us as much as you do! Your continued support means the world, and we're committed to keeping that experience top-notch for you. Here's to many more years of smooth rides together!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
8
As Advertised!
Great customer service! Honest feedback. Good work. Reasonable pricing. What more is there to say? You know what to do.
Your Team at My Family Car C. from My Family Car Care Center responded on 04/10/2025 09:32 AM

We genuinely appreciate your feedback! It's wonderful to hear that our customer service hit the mark and our honest approach resonated with you. We believe in keeping things straightforward, much like a good conversation with a neighbor—but without the awkward small talk. Your satisfaction is our top priority, and we look forward to continuing to provide you with quality service at prices that won't break the bank. What more can we say? We’re excited to keep vehicles—like yours—running smoothly.


Verified Customer
Maple Shade, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
My go to repair shop
Have been bringing my vehicles here for years. Always priced fair and enjoyable to work with them.

Highly recommend supporting them.
Your Team at My Family Car C. from My Family Car Care Center responded on 04/09/2025 09:33 AM

It’s fantastic to hear that you’ve been part of the My Family Car Care Center family for so long! We aim to keep our pricing fair and our service enjoyable—just like a perfect road trip playlist. Your recommendation means a lot to us, and it’s customers like you that keep our engines running smoothly. Here’s to many more miles together!


MC
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MIKE C.
Cherry Hill, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Oil change they found a nail in my tire fixed it with no problem
Wonderful polite staff, friendly and care about customer. That’s why Family is in the name
Your Team at My Family Car C. from My Family Car Care Center responded on 04/09/2025 09:33 AM

It's great to hear that our friendly staff left a positive impression on you! We strive to make every visit feel like a family gathering, minus the awkward conversations. Your feedback shines a spotlight on our commitment to customer care, and we're glad you noticed!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Maintenance
Mike & the guys at My Family Car Care do a great job. Friendly & dependable. Give you an estimate for work to be done. Offer reasonable prices. Work completed when promised. I would recommend them to anyone.
Your Team at My Family Car C. from My Family Car Care Center responded on 04/04/2025 09:33 AM

We appreciate your feedback and are glad to hear that you had a great experience with Mike and the team. It's always nice to know that our friendly faces and dependable service make a difference. We strive to keep our estimates fair and our work timely, so it's great to see those efforts recognized. Your recommendation is the cherry on top for us; we couldn’t ask for a better compliment. Thanks for being part of the My Family Car Care community!


MM
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MARK M.
Cherry Hill, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Mark M
As usual they were prompt and honest , once again they fixed an issue not of their doing but better for the performance of my auto all in reasonable amount of time and money
Your Team at My Family Car C. from My Family Car Care Center responded on 04/04/2025 09:33 AM

We're glad to hear that you had a positive experience with us! It sounds like our team not only met your expectations, but also went above and beyond to enhance your vehicle's performance. Who knew car care could come with such a side of unexpected improvements? We appreciate your trust in us to handle your auto needs, and we’ll keep doing our best to ensure your vehicle runs smoothly and effectively. Here’s to many more smooth rides ahead!


AM
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ANGELICA M.
Camden, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
They never disappoint 💛
I've been taking my cars here for about 6 years and they never disappoint! They are very professional and honest people 10 stars if I could!
Your Team at My Family Car C. from My Family Car Care Center responded on 04/03/2025 09:33 AM

It’s always fantastic to hear from our long-time customers! Six years is a serious commitment, and your trust in us means the world. We strive to keep everything running smoothly, just like the cars we service! If we had a 10-star option, we’d encourage you to use it too. Thanks for being part of our automotive family!


PM
PHILIP M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Tune up
This place is the best never had a bad experience I've taken multiple cars there they're always courteous and do a great job on their work
Your Team at My Family Car C. from My Family Car Care Center responded on 04/01/2025 09:32 AM

It’s fantastic to hear that you’ve had such great experiences with us! We pride ourselves on being courteous and delivering top-notch work, but it’s always nice to know we’re hitting the mark. We appreciate your loyalty and trust in us to take care of your cars. After all, keeping them in tip-top shape is our jam!


Displaying Review 1 - 15 of 697 in total
Service Coupons and Posts
We're thrilled to hear you’re happy with the work on your car! 🚗✨ We believe in only giving you the essentials—no more, no less! Thanks for choosing us to keep your ride in top shape. Let’s keep rolling together! 😄 #MyFamilyCarCare #CustomerAppreciation
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We're thrilled to hear our team hit the mark for you! 🚗✨ Excellent service is our fuel, and your recommendation is the cherry on top! Thanks for the love—our engines are revving! 🔧❤️ #CustomerAppreciation #MyFamilyCarCare
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We’re thrilled to hear you think we’re great! ? Our team loves turning troubles into triumphs, one repair at a time. Thanks for trusting us with your car. ?? We’re here to keep you cruising smoothly! #CarCare #CustomerAppreciation
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?? When life gives you flat tires, we’re here to plug the holes…literally! So glad we could help you out quickly and for free! Thanks for trusting My Family Car Care Center! ?️ #TireTroubles #CustomerCare
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We're revved up to hear you enjoyed our service and hospitality! ?✨ We're always here to keep your wheels turning smoothly. Thanks for the recommendation—it's the fuel that keeps us going! #CarCare #CustomerAppreciation
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We’re revved up to hear you loved our service! ?? Fair prices and happy customers are our fuel! Thanks for the recommendation; we promise to keep your trust running smoothly. ? #MyFamilyCarCare #CustomerAppreciation
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Thanks for the 5-star review, Bob! ? We're overinflating with gratitude for your kind words. We're glad Mike could help! ?? #CustomerSatisfaction #HappyCustomers
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Thanks for the ⭐⭐⭐⭐⭐ review! ? Glad we could keep you safe on the road and entertained with our 'feature film' inspection reports! ? #SafetyFirst #HappyCustomers
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Nick, our namesake, and the team at My Family Car Care Center are thrilled to have resolved your tire issue. We're glad you had a great experience! Looking forward to seeing you again! ? #CustomerSatisfaction #CarCare
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Hey there! ? We're thrilled to hear you had a great experience with Nick and our team. Thanks for taking the time to share your thoughts! We appreciate your support! #CustomerAppreciation #AutoCare
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Thanks for the shoutout, Kristen! ? We're thrilled to hear you had a smooth experience with us. We appreciate your recommendation and can't wait to assist you again! #CustomerSatisfaction #FastService
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? Thank you, Mike! We appreciate your kind words and are thrilled that you had a great experience with us. Your trust means the world to us. ?? #CustomerAppreciation #GreatJob #ForeverGrateful #MyFamilyCarCareCenter
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Thanks for the kind words! ? We're proud to be your go-to car care center in Cherry Hill. #MyFamilyCarCareCenter #CherryHill #Trustworthy ???
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Thank you, Frank! ? We're so glad you had a great experience with us at My Family Car Care Center in Cherry Hill. #familycarcare #cherryhill #service
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????? #CherryHill Great service, nice people, good job! #CherryHill
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