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My Family Car Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(705 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

For years My Family Car Care Center has been there for the people of Cherry Hill. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Cherry Hill has to offer. For years My Family Car Care Center has been there for the people of Cherry Hill. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Cherry Hill has to offer.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(856) 665-6307

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
54 Haddonfield Rd Cherry Hill, NJ 08002

Affiliations

ASE
Technet
My Family Car Care Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(705 Reviews)

JA
JOSE/ANA A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Extremely kind, great communication
Return customer after various great services. I take all my cars here. Fair pricing, great warranty and above all - amazing customer service. Thank you and may God continue to bless your honest business.
Your Team at My Family Car C. from My Family Car Care Center responded on 05/15/2025 09:33 AM

We appreciate your continued trust in us and your kind words about our services. It’s fantastic to hear that our pricing, warranty, and customer service have kept you returning with all your cars. We're committed to maintaining that honesty and quality you value. Here's to keeping your vehicles in top shape, may they run as smoothly as your experience with us!


JS
JILL S.
Cherry Hill, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Strange Noise Coming From My Vehicle
I am a new customer to Family Car Care Center. They were very professional, from the very first phone call I made, to the actual diagnosis, to their "after-care" recommendations.

They diagnosed a problem with my oil
pressure that a previous mechanic failed
to diagnose. Nick, the owner, and Mike both gave me their assessment -- and shared that their was also some rotting of an exhaust component. They said it was safe to drive after an oil change was completed, but to have the exhaust component fixed eventually.

The waiting room was very clean, and I was waiting only about 30-40 minutes tops. You could tell they take pride in their establishment and really care about their customers.

They even explained things throughly and in details, like past mechanics didn't take the time to do.

All in all, I was very pleased and would definitely go back there again.
Your Team at My Family Car C. from My Family Car Care Center responded on 05/09/2025 09:33 AM

It's fantastic to hear that your experience at Family Car Care Center was so positive! We aim to provide thorough assessments and communicate clearly, so it sounds like we hit the nail on the head. We're glad you appreciated our clean waiting area; it's our secret trick to keep the suspense high while waiting for your car. We appreciate your business and look forward to future visits, ensuring your vehicle remains in tip-top shape. Safe travels on the road ahead!


JM
JOSE M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Honestly the best experience I’ve ever had
My Family Car Care employees are honest, personable, and professional. They didn’t oversell me on any services that wasn’t needed. I went in thinking I would have an extremely high bill and I was pleasantly surprised of how amazing their prices were.
Your Team at My Family Car C. from My Family Car Care Center responded on 05/09/2025 09:33 AM

We're glad to hear that our team made you feel right at home while keeping your wallet happy! Honesty really is the best policy, especially when it comes to car care. We pride ourselves on offering services that genuinely keep your vehicle running without unnecessary expenses. If there’s anything else you need down the road, just know we’re here to keep the good times – and great prices – rolling.


LR
Larry R.
Moorestown, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great auto shop.
Been dealing with Family now for two years. I can’t say anything bad about this company.The three brothers are always going out of their way to make you happy.
Your Team at My Family Car C. from My Family Car Care Center responded on 05/09/2025 09:33 AM

It's fantastic to hear such glowing feedback! The fact that you've been with us for two years means we must be doing something right. We’re glad to know that the three brothers managed to put a smile on your face. We always aim to go that extra mile—perhaps we should change our name to "Family Car Care and Happy Customers"! Your loyalty means the world to us, and we appreciate your support.


MN
Marianne N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Great
Was a great experience! They charged more than 200 dollars less than what the quote was from Burns Hyundai. Easy drop off and pick up. Very polite and easy to talk with.
Your Team at My Family Car C. from My Family Car Care Center responded on 05/03/2025 09:34 AM

We appreciate the shout-out! It's always refreshing to hear that we've managed to keep things both friendly and wallet-friendly. We're glad the drop-off and pick-up process was a breeze for you. We aim to make car care as hassle-free as possible—just a little less Hyundai and a lot more "Hooray!" for our customers. Drive safe and we look forward to your next visit!


SA
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SCOTT A.
Merchantville, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
New tires
Just had new tires installed and couldn't be happier with the service! The price was great, and the quality of the work really shows. Everything was done efficiently and professionally. Highly recommend them for anyone looking for honest, reliable service at a proven, affordable rate.
Your Team at My Family Car C. from My Family Car Care Center responded on 04/30/2025 09:33 AM

We appreciate you taking the time to share your experience! It sounds like you rolled right into a great deal with those new tires. We're glad to hear that our team was able to provide service that was both efficient and professional. Your recommendation means a lot to us, and we hope you're enjoying a smooth ride!


MR
MELISSA/ MIKE R.
Cherry Hill, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Best place around
Honest, easy to work with, and the best place around for work on your car.
Your Team at My Family Car C. from My Family Car Care Center responded on 04/27/2025 09:33 AM

We appreciate your kind words about your experience with us. It's fantastic to hear that you found our team honest and easy to work with. We strive to be the go-to place for car care, and your feedback confirms we're on the right track. If you ever have car concerns, just know we're here to help, and we promise to keep the grease stains to a minimum!


JG
JULIA G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
The workers at this service are professional
They were very professional and respectful
Your Team at My Family Car C. from My Family Car Care Center responded on 04/24/2025 09:32 AM

We appreciate you taking the time to share your experience with us. Professionalism and respect are cornerstones of our service, and it sounds like we hit the nail on the head! If we had hammers, of course. We're glad to have earned your trust, and we look forward to keeping your vehicle in tip-top shape.


JS
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JOE S.
Cherry Hill, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Always right on target!
My Family is always very friendly, informative, fair and professional.
Your Team at My Family Car C. from My Family Car Care Center responded on 04/23/2025 09:33 AM

We appreciate you taking the time to share your experience with us! It’s always our goal to provide top-notch service while keeping things friendly and informative—like a warm chat with a knowledgeable family member. Your support means a lot, and we’re glad to have you as part of our family!


BK
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BARBRA K.
Somerdale, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Great Service
The warranty on my car just expired and the engine light came on I called and they made an appointment in just a few days and advised not to drive the car. They fixed my car in one day and waited for me as I got there just as they were closing, they showed the parts that they replaced and explained what they did.
Your Team at My Family Car C. from My Family Car Care Center responded on 04/22/2025 09:32 AM

We appreciate your detailed feedback! It sounds like you had quite the adventure with your engine light coming on just as your warranty decided to take a vacation. The fact that we could have your car ready in a day (and still be there for the grand finale of your arrival) is our way of making sure our customers aren’t left out in the cold—or in the traffic, for that matter. We believe in transparency, so we're glad you found it helpful to see the parts we replaced and understand the work done. If your car has any more surprises for you, we're just a phone call away. Safe travels!


Verified Customer
Collingswood, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Great Customer Service
Nice and helpful mechanics!
Your Team at My Family Car C. from My Family Car Care Center responded on 04/22/2025 09:32 AM

We appreciate the shout-out for our mechanics! It’s great to hear they were nice and helpful—kindness is just as important as a wrench in our book. If there’s anything else we can assist with in the future, don’t hesitate to reach out!


HN
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Harry N.
Maple Shade, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Always Honest
My aging car (18 years old) runs almost like new, in great part due to the maintenance, adjustments and occasional repair at My Family Car Care Center. The work is A-1 top notch and the people are knowledgable and nice.
Why would I (or you) ever go anywhere else?
Your Team at My Family Car C. from My Family Car Care Center responded on 04/20/2025 09:33 AM

We're delighted to hear that your 18-year-old car is feeling youthful again! It sounds like our team has been working their magic. We aim for A-1 service not just in repairs but also in creating a welcoming atmosphere. After all, maintenance shouldn't feel like a trip to the dentist! Your trust in us means a lot, and we're here to keep your car feeling like it just rolled off the lot—albeit a vintage lot.


Verified Customer
Merchantville, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Routine car maintenance
I recently took my car in for routine maintenance, and the experience was excellent. The service team was highly professional. They handled the oil change, tire rotation, and brake check with precision, and the car feels great now. Best of all, the pricing was surprisingly affordable, offering great value without cutting corners. I’ll definitely return for future services!
Your Team at My Family Car C. from My Family Car Care Center responded on 04/19/2025 09:33 AM

We appreciate you sharing your experience with us! It’s wonderful to hear that our service team made such a positive impression. We aim to ensure that routine maintenance feels like a walk in the park, and your car might just be getting a little jump in its step. Who knew that oil changes and tire rotations could lead to such great value? We look forward to keeping your car running like a well-oiled machine in the future!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great!
Friends referred me to My Family Car Care a few years ago. Their customer service is above and beyond. Everyone is super nice, they never try to upsell and they explain everything but never make you feel like an idiot. Highly recommend.
Your Team at My Family Car C. from My Family Car Care Center responded on 04/18/2025 09:33 AM

It’s great to hear that you’ve had such a positive experience with us! We take pride in our customer service and believe that a little kindness goes a long way—along with a good explanation or two. It's wonderful to know our team is hitting the mark without the upsell pitch. Your recommendation is much appreciated! We’ll keep the gears turning smoothly for you.


AA
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Arnaldo A.
NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
honest opinion
checked my car problem. gave a very good explanation.
Your Team at My Family Car C. from My Family Car Care Center responded on 04/16/2025 09:33 AM

We appreciate you taking the time to share your experience! We're glad to hear that our team provided a thorough explanation of your car's issues. We believe that a well-informed customer is a happy customer, and it sounds like we hit the nail on the head this time. If you ever find yourself with more car questions, you know where to find us!


Displaying Review 1 - 15 of 705 in total
Service Coupons and Posts
Thank you for the shout-out! We're here to keep your wheels turning and your trust in us revved up! 🚗💨 It's a joy to treat our customers like family. Come back anytime—we promise to keep being your trusty pit crew! 🛠️ #MyFamilyCarCare #CustomerFirst
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We're thrilled to hear you’re happy with the work on your car! 🚗✨ We believe in only giving you the essentials—no more, no less! Thanks for choosing us to keep your ride in top shape. Let’s keep rolling together! 😄 #MyFamilyCarCare #CustomerAppreciation
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We're thrilled to hear our team hit the mark for you! 🚗✨ Excellent service is our fuel, and your recommendation is the cherry on top! Thanks for the love—our engines are revving! 🔧❤️ #CustomerAppreciation #MyFamilyCarCare
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We’re thrilled to hear you think we’re great! ? Our team loves turning troubles into triumphs, one repair at a time. Thanks for trusting us with your car. ?? We’re here to keep you cruising smoothly! #CarCare #CustomerAppreciation
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?? When life gives you flat tires, we’re here to plug the holes…literally! So glad we could help you out quickly and for free! Thanks for trusting My Family Car Care Center! ?️ #TireTroubles #CustomerCare
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We're revved up to hear you enjoyed our service and hospitality! ?✨ We're always here to keep your wheels turning smoothly. Thanks for the recommendation—it's the fuel that keeps us going! #CarCare #CustomerAppreciation
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We’re revved up to hear you loved our service! ?? Fair prices and happy customers are our fuel! Thanks for the recommendation; we promise to keep your trust running smoothly. ? #MyFamilyCarCare #CustomerAppreciation
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Thanks for the 5-star review, Bob! ? We're overinflating with gratitude for your kind words. We're glad Mike could help! ?? #CustomerSatisfaction #HappyCustomers
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Thanks for the ⭐⭐⭐⭐⭐ review! ? Glad we could keep you safe on the road and entertained with our 'feature film' inspection reports! ? #SafetyFirst #HappyCustomers
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Nick, our namesake, and the team at My Family Car Care Center are thrilled to have resolved your tire issue. We're glad you had a great experience! Looking forward to seeing you again! ? #CustomerSatisfaction #CarCare
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Hey there! ? We're thrilled to hear you had a great experience with Nick and our team. Thanks for taking the time to share your thoughts! We appreciate your support! #CustomerAppreciation #AutoCare
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Thanks for the shoutout, Kristen! ? We're thrilled to hear you had a smooth experience with us. We appreciate your recommendation and can't wait to assist you again! #CustomerSatisfaction #FastService
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? Thank you, Mike! We appreciate your kind words and are thrilled that you had a great experience with us. Your trust means the world to us. ?? #CustomerAppreciation #GreatJob #ForeverGrateful #MyFamilyCarCareCenter
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Thanks for the kind words! ? We're proud to be your go-to car care center in Cherry Hill. #MyFamilyCarCareCenter #CherryHill #Trustworthy ???
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Thank you, Frank! ? We're so glad you had a great experience with us at My Family Car Care Center in Cherry Hill. #familycarcare #cherryhill #service
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????? #CherryHill Great service, nice people, good job! #CherryHill
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