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N.E.N. Auto Service and Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(580 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
5.0
ReScore Average
87
Net Promoter Score ®

Business Details

About

We do complete auto service and repair on all makes and models, including old school vehicles. We strive for high quality repair and customer service. We do complete auto service and repair on all makes and models, including old school vehicles. We strive for high quality repair and customer service.

Categories
Auto Maintenance, Body Shop, Repair Shop
Contact
(404) 963-7978

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3304 Stone Mountain Hwy Snellville, GA 30078
N.E.N. Auto Service and Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(580 Reviews)

Verified Customer
Grayson, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Great Srevice
Great service. All aspects of required repairs were outlined with the possible cost prior to starting the repairs.

JA
JOSEPH A.
Lilburn, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Joseph
It’s an excellent place. Very good mechanics..
Customer service excellent.

RB
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RAJ B.
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
2003 sienne
Can’t say enough about this place. I have been going to N.E.N for 5 years. Never got disappointed. Very honest and Quality work. Thank you for your great service Nigel!!!
Nigel N. from N.E.N. Auto Service and Repair responded on 02/17/2025 09:26 AM

Thank you so much for your kind words! At N.E.N, honesty and genuine care for our customers' needs are our top priorities. We're honored to be your choice for auto repairs, and we look forward to serving you for many years to come.


LG
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LISA G.
Suwanee, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Excellent job
Service is always on point was given the diagnostics and estimate along the way
Nigel N. from N.E.N. Auto Service and Repair responded on 02/12/2025 09:52 AM

Thank you so much for your kind words! At N.E.N, honesty and genuine care for our customers' needs are our top priorities. We're honored to be your choice for auto repairs, and we look forward to serving you for many years to come.


Verified Customer
Snellville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Starter bad
Very efficient and speedy
Nigel N. from N.E.N. Auto Service and Repair responded on 02/12/2025 09:52 AM

Thank you so much for the 5 star review! We appreciate your business and we are glad to be your choice for auto repairs. We look forward to serving you for many more years to come.


Verified Customer
Stone Mountain, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/06/2025
verified customerVerified Customer
6
Mechanics are great, receptionist is not.
I needed a new mechanic and they were a referral. I have been very happy with the work of the mechanics. They have kept an old trunk running smoothly. However, from day one, the lady answering the phones and making the appointments has been very difficult to get along with in a professional manner. She’s condescending and short tempered when answering questions if she feels the need to answer them directly . She will not let you talk to a mechanic with questions that you know she cannot answer. I do not trust her as the liaison.

OA
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ODELL A.
Lithonia, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Very friendly
Very friendly and honest people
Nigel N. from N.E.N. Auto Service and Repair responded on 02/04/2025 07:41 AM

Thank you so much for your kind words! At N.E.N, honesty and genuine care for our customers' needs are our top priorities. We're honored to be your choice for auto repairs, and we look forward to serving you for many years to come.


Verified Customer
Powder Springs, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Customer
Great place to service your vehicle.
They take the time to inspect all moving parts. And advise/recommend fixing. My vehicle was ready in the estimate time that was given.
Nigel N. from N.E.N. Auto Service and Repair responded on 02/04/2025 07:42 AM

Thank you so much for your kind words! At N.E.N, honesty and genuine care for our customers' needs are our top priorities. We're honored to be your choice for auto repairs, and we look forward to serving you for many years to come.


SE
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SAMUEL E.
Snellville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Excellent as always
Great service, no nonsense.
Nigel N. from N.E.N. Auto Service and Repair responded on 02/04/2025 07:42 AM

Thank you so much for the 5 star review! We appreciate your business and we are glad to be your choice for auto repairs. We look forward to serving you for many more years to come.


MF
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MARTHLYNN F.
Loganville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
They did a good job
Thank you for your good work
Nigel N. from N.E.N. Auto Service and Repair responded on 01/31/2025 11:08 AM

Thank you so much for the 5 star review! We appreciate your business and we are glad to be your choice for auto repairs. We look forward to serving you for many more years to come.


MM
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MARCIA M.
Snellville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
9
Repeat performance!
They did it again......a job well done!
Nigel N. from N.E.N. Auto Service and Repair responded on 01/31/2025 11:07 AM

Thank you so much for your kind words! At N.E.N, honesty and genuine care for our customers' needs are our top priorities. We're honored to be your choice for auto repairs, and we look forward to serving you for many years to come.


Verified Customer
Lawrenceville, GA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/20/2025
verified customerVerified Customer
4
Too expensive
Way Too expensive. Georgia doesn’t pay well enough for people who lives in Georgia to expect so much in return it doesn’t make sense.
Nigel N. from N.E.N. Auto Service and Repair responded on 01/28/2025 07:56 AM

Thank you for sharing your feedback! We do understand that pricing can be a concern, and we aim to provide the highest quality service and expertise to all of our customers. We recognized your role as a first responder, and were happy to extend our first responder discount as a way to show our appreciation for what you do in our community. Our pricing reflects the expertise, tools and care we put into ensuring each job is done right. We appreciate your input and are always open to discussing ways to meet our customers needs while maintaing the standards they deserve.

Thank you for giving us the opportunity to improve!


LJ
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LEVERNE J.
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Very professional service
Very professional service!!
The work was performed quickly and on-time
Nigel N. from N.E.N. Auto Service and Repair responded on 01/28/2025 07:35 AM

Thank you so much for your kind words! At N.E.N, honesty and genuine care for our customers' needs are our top priorities. We're honored to be your choice for auto repairs, and we look forward to serving you for many years to come.


TB
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TIMOTHY B.
Snellville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Experienced and Quality Customer Service
Very experienced and knowledgeable about automobiles. Reasonably priced. Friendly staff.
Nigel N. from N.E.N. Auto Service and Repair responded on 01/28/2025 07:35 AM

Thank you so much for the 5 star review! We appreciate your business and we are glad to be your choice for auto repairs. We look forward to serving you for many more years to come.
 


Verified Customer
Grayson, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Great company
Honest business, would recommend.
Nigel N. from N.E.N. Auto Service and Repair responded on 01/04/2025 08:44 AM

Thank you so much for your kind words! At N.E.N, honesty and genuine care for our customers' needs are our top priorities. We're honored to be your choice for auto repairs, and we look forward to serving you for many years to come.

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