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Total Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(32 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Total Automotive, is conveniently located in Ville Platte, LA. Total Automotive, is conveniently located in Ville Platte, LA.

Categories
Auto Maintenance, Auto Repair, Firestone Repair Shop
Contact
(337) 363-7771

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
610 Tate Cove Rd Ville Platte, LA 70586-3931
Total Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(32 Reviews)

LF
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Laura F.
Ville Platte, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2023
10
In and out fast, friendly service
Great family owned business. I've brought all of my vehicles in for oil changes, new tires, break work, you name it they've done it. Couldn't be happier with the service.

LH
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Lee H.
Prairieville, LA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/04/2019
Brake line repair
After having my vehicle towed to this location, with them stating that they could fix the issue, is was quickly identified that they were not able to get the correct part to do the repair. Eventually, they located the part, 2 hours away in Baton Rouge. SO... I drove to Baton Rouge to get the part, then returned with it.

Then the problem comes in, as they were swapping the very easily accessible brake line, they damaged a secondary brake line.. Without telling me, they decided to cut the brake line, and rig up a new connection, which of course did not work... Once they realized they could not fix the issue, it was now 6pm on a Friday evening, and left me there without a working vehicle. I had to tow my vehicle from Ville Platt to Prairievile at this point, to find someone that could complete the repair.

My suggestion, NEVER use this company, should you need any work to your vehicle, as they were not professional, and very disrespectful to both I, as well as other clientele that were in the store. Poor service, lack of knowledge, NO professionalism, and liars.
Not Recommended

TV
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TONY V.
Ville Platte, LA
Chevrolet Silverado
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/01/2014
verified customerVerified Customer
oil change and check heater
The truck was left unlocked all day with keys in ignition. We were not happy with that. The truck was brought at 11 am. It was not ready until 4 pm. We thought service was slow and keys should have been in office and not left on truck. We know this because we made 2 trips to get things out of his truck during the day.
Recommended

SD
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SHANTELL D.
Ville Platte, LA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/04/2014
verified customerVerified Customer
The Workers and their service
They always take care of my car on a timely manner.
Recommended

MB
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MAC\KAROLYN B.
Ville Platte, LA
BMW 525i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2014
verified customerVerified Customer
Steve
Steve is the best
Recommended

KR
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KIM\MARK R.
Pine Prairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2014
verified customerVerified Customer
convenience and friendly services
Job finished in timely manner. Great services
Recommended

AD
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AUBREY D.
Opelousas, LA
GMC Sierra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2014
verified customerVerified Customer
Great service with great products
Service was excellent. Tires installed in a timely manner, very friendly people to deal with, even dropped me off and picked me up. Will do business here again!
Recommended

MA
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MYRON A.
Ville Platte, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2014
verified customerVerified Customer
A great place with quick service
You can speak to someone that sees about your needs in a timing manner treats you like family and does repairs correctly every time you go there at a very fair price.Is there anything more to ask for?
Recommended

TV
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TODD\CAPITOL PLANNING V.
Ville Platte, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2014
verified customerVerified Customer
Quick
very satisfied
Recommended

RT
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RACHEL T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2014
verified customerVerified Customer
Friendliness and service...very helpful
Wish I would have been a customer years ago!! Great people and great service!!! Love that they go out their way for their customers...and they were thankful for my patronism!!
Recommended

DS
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DONALD S.
Ville Platte, LA
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2014
verified customerVerified Customer
quick service always willing to go the extra mile
Excellent serivce
Recommended

JB
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JODY B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2014
verified customerVerified Customer
Exceptional service quality and personal consideration for every customer.
Service here is always excellent with customer satisfaction and safety being a top priority first. There are never any hidden fees and work performed or needed is always discussed so there are no surprises when its time to settle the bill. Every employee is more than willing to go out of their way to assist with any questions or problems you may have. Lastly, the conversations and banter are incredibily entertaining which excudes personal service from a family atmosphere.
Recommended

GS
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GRANT S.
Ville Platte, LA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2014
verified customerVerified Customer
Customer service
Good
Recommended

TF
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T JOE/CLAUDIA F.
Ville Platte, LA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2014
verified customerVerified Customer
Good honest people
quick, dependable service.
Recommended

TD
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TRAVIS D.
Saint Landry, LA
RAM Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2014
verified customerVerified Customer
personal & friendly service
Always fast, friendly service. Very accommodating.
Recommended

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