Great family owned business. I've brought all of my vehicles in for oil changes, new tires, break work, you name it they've done it. Couldn't be happier with the service.
LH
Lee H.
Prairieville, LA
09/04/2019
Brake line repair
After having my vehicle towed to this location, with them stating that they could fix the issue, is was quickly identified that they were not able to get the correct part to do the repair. Eventually, they located the part, 2 hours away in Baton Rouge. SO... I drove to Baton Rouge to get the part, then returned with it.
Then the problem comes in, as they were swapping the very easily accessible brake line, they damaged a secondary brake line.. Without telling me, they decided to cut the brake line, and rig up a new connection, which of course did not work... Once they realized they could not fix the issue, it was now 6pm on a Friday evening, and left me there without a working vehicle. I had to tow my vehicle from Ville Platt to Prairievile at this point, to find someone that could complete the repair.
My suggestion, NEVER use this company, should you need any work to your vehicle, as they were not professional, and very disrespectful to both I, as well as other clientele that were in the store. Poor service, lack of knowledge, NO professionalism, and liars.
Not Recommended
TV
TONY V.
Ville Platte, LA
Chevrolet Silverado
12/01/2014
Verified Customer
oil change and check heater
The truck was left unlocked all day with keys in ignition. We were not happy with that. The truck was brought at 11 am. It was not ready until 4 pm. We thought service was slow and keys should have been in office and not left on truck. We know this because we made 2 trips to get things out of his truck during the day.
Service was excellent. Tires installed in a timely manner, very friendly people to deal with, even dropped me off and picked me up. Will do business here again!
You can speak to someone that sees about your needs in a timing manner treats you like family and does repairs correctly every time you go there at a very fair price.Is there anything more to ask for?
Wish I would have been a customer years ago!! Great people and great service!!! Love that they go out their way for their customers...and they were thankful for my patronism!!
Exceptional service quality and personal consideration for every customer.
Service here is always excellent with customer satisfaction and safety being a top priority first. There are never any hidden fees and work performed or needed is always discussed so there are no surprises when its time to settle the bill. Every employee is more than willing to go out of their way to assist with any questions or problems you may have. Lastly, the conversations and banter are incredibily entertaining which excudes personal service from a family atmosphere.
Recommended
GS
GRANT S.
Ville Platte, LA
Ford Pickup
08/12/2014
Verified Customer
Customer service
Good
Recommended
TF
T JOE/CLAUDIA F.
Ville Platte, LA
Ford Pickup
07/28/2014
Verified Customer
Good honest people
quick, dependable service.
Recommended
TD
TRAVIS D.
Saint Landry, LA
RAM Pickup
07/05/2014
Verified Customer
personal & friendly service
Always fast, friendly service. Very accommodating.
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