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SureCritic / Hyundai Dealer / Nashua Hyundai
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Nashua Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,959 Reviews)
86
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Score Details

5 stars
87%
4 stars
7%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
60
Total ReScores™
4.2
ReScore™ Average
86
Net Promoter Score ®

Business Details

About

Nashua Hyundai is capable and ready to handle any and all of your automotive service needs. We are located in Nashua, NH, less than 5 minutes from the Massachusetts state line! Come see us today, we are ready to assist you with your vehicle needs. Nashua Hyundai is capable and ready to handle any and all of your automotive service needs. We are located in Nashua, NH, less than 5 minutes from the Massachusetts state line! Come see us today, we are ready to assist you with your vehicle needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(603) 888-8080
Closed
Business Hours

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 4:00 PM
Sun
8:00 AM - 4:00 PM
* Eastern Time (Us & Canada)
140 Daniel Webster Highway Nashua, NH 03060
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,959 Reviews)
Write a Review
Recent Reviews
RP
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richard p.
Tewksbury, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
10
Category: Service
lease of a 2025 santa fe
my sales rep was jack; he was outstanding in every respect - knowledgeable and generous with his time; when i go to renew the lease or purchase another car, he will be the sales rep i ask for
richard p
PM
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Paul M.
Lowell, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2023
10
Category: Service
Excellent
Service department team was excellent. Douglas Antunes, great job!
DM
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Diane M.
Hudson, NH
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Exceptional service
I have had my Santa Fe since 2018. I purchased it at Hyundai of Nashua. I chose to stay with them for service. I have been very satisfied with the result! There has been a change in personnel with the Service Manager, but I am very happy that Brendan is now in that role! He was a wonderful service advisor and I have no doubt he will be a phenomenal Manager! The Service Advisors that are and have been there since the start, are truly your selling point! Without them and their courteous manner would make dissatisfaction sore. Keep up the great work and I commend all the staff in the service department! Thank you for keeping me safe on the road!!
BRENDAN J D., Service Manager from Nashua Hyundai responded on 04/06/2022 07:45 AM

Thanks!!!

Brendan Daly Service Manager 603-888-8080 EXT 325
Verified Customer
Lowell, MA
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Recall
Outstanding job on my recall
BRENDAN J D., Service Manager from Nashua Hyundai responded on 04/05/2022 07:32 AM

Thanks!!!!

Brendan Daly Service Manager 603-888-8080 EXT 325
Verified Customer
Wilton, NH
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent service
Excellent work,friendly people,and it didn’t take long.
BRENDAN J D., Service Manager from Nashua Hyundai responded on 04/05/2022 07:33 AM

Thanks!!!

Brendan Daly Service Manager 603-888-8080 EXT 325
SD
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Susan D.
Nashua, NH
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
An Awesome Experience
Nashua Hyundai's Service Department Staff is always friendly, hard-working, professional, and accommodating. Work is completed in a timely manner. I have experienced great results from Nashua Hyundai's Service Department over the years. I am a very satisfied customer. Thank you, Nashua Hyundai.
BRENDAN J D., Service Manager from Nashua Hyundai responded on 04/05/2022 07:35 AM

We appreciate all the business you do with us! Much thanks from the Hyundai family to you!

Brendan Daly Service Manager 603-888-8080 EXT 325
MK
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Margaret K.
Tyngsboro, MA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
Courteous friendly service. Great waiting room.
BRENDAN J D., Service Manager from Nashua Hyundai responded on 03/29/2022 05:59 AM

Thank you!!!

Brendan Daly Service Manager 603-888-8080 EXT 325
AK
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Anto K.
Westford, MA
2021 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Servicing
Will address concerns around issues
BRENDAN J D., Service Manager from Nashua Hyundai responded on 03/29/2022 06:01 AM

Thank you!!!

Brendan Daly Service Manager 603-888-8080 EXT 325
VP
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Vincent P.
Haverhill, MA
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
I have had a great overall experience with Nashua Hyundai. They called me when my part arrived and had me out the door in the time frame they quoted. The people working in the front end of the service department were polite and prompt getting me checked in and answering my questions.
BRENDAN J D., Service Manager from Nashua Hyundai responded on 03/23/2022 02:05 PM

Thank you!

Brendan Daly Service Manager 603-888-8080 EXT 325
AH
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Alicia H.
Dracut, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/18/2022
0
Category: Service
Save yourself time and money - GO ELSEWHERE!
Don’t ever get work done at Nashua Hyundai. Went in for a recall on the Evap system of my 2017 Hyundai Santa Fe XL they replaced it, and broke my actual canister during the recall where it bolts to the car, see RO below (which they spent all of 20 mins on the recall and didn’t smoke the system to check for a leak which I have spoken to other dealerships and that’s required!) I was literally there for 20 minutes TOTAL for the original recall repair so there’s no way they did the recall and smoked the system to check for a leak… then my check engine light comes on so we ran the code and it came up for a small evap leak and I take it back to them and they tell me I need to replace the part cause it’s broken…. There’s a crack where the mounting screws go into the frame, so someone over tightened something during the recall and snapped it. And want to charge me $400 to replace something they clearly broke while doing the recall…. My car was FINE before this…. OH and the service advisor mentioned a possible break before they even looked at the car… What a coincidence!!!! And the service manager will not call my fiancé back… ?????? DO NOT TAKE YOUR VEHICLE HERE, YOU HAVE BEEN WARNED!!!!
GD
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Gerald D.
Pelham, NH
2022 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Fantastic Service
I am extremely satisfied with the service I have received from Nashua Hyundai. From the quality of the work performed too professionalism of the service writers and technicians. Everyone goes out of their way to ensure your issue has been corrected. My service writer Darlene does an excellent job at all times from booking my appointment, then following up to make sure my service and or repairs were handled to my satisfaction.

I will not take my Hyundai to any other dealer. I feel the same way with the sales staff they are all excellent
BRENDAN J D., Service Manager from Nashua Hyundai responded on 03/17/2022 01:35 PM

Thank you!

Brendan Daly Service Manager 603-888-8080 EXT 325
MH
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Megan H.
Nashua, NH
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great experience with Hyundai Service
I have had repeated positive experiences with Hyundai service. Easy to schedule visits and they take care of everything efficiently and smoothly. Team members, particularly Darlene, go out of their way to help find any coupons/discounts/warranty coverage applicable to my account.
BRENDAN J D., Service Manager from Nashua Hyundai responded on 03/17/2022 01:36 PM

Thank you!

Brendan Daly Service Manager 603-888-8080 EXT 325
Verified Customer
Chelmsford, MA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Customer Service
I never have to wait long for my oil changes. I do prefer ONLY to set up any appointments if Darlene and Brendon are working. They are the BEST!! I only like dealing with them two.
BRENDAN J D., Service Manager from Nashua Hyundai responded on 03/15/2022 12:49 PM

Thank you!

Brendan Daly Service Manager 603-888-8080 EXT 325
Verified Customer
Burlington, MA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Oil change and tire replacement
Oil change done in great time. Everyone worked hard to get me new tires for my vehicle when nails found in them.
BRENDAN J D., Service Manager from Nashua Hyundai responded on 03/15/2022 09:40 AM

Thank you!

Brendan Daly Service Manager 603-888-8080 EXT 325
LC
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Louis C.
Dunstable, MA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
The usual…. perfect
The people here are always helpful and timely. I never have to wait long, they get done what’s needed and keep me informed on any pending or possibly maintenance
BRENDAN J D., Service Manager from Nashua Hyundai responded on 03/15/2022 05:19 AM

Thank you!

Brendan Daly Service Manager 603-888-8080 EXT 325
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