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Neils Express

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(864 Reviews)
76
Write a Review
Schedule Appointment

Score Details

5 stars
84%
4 stars
9%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
76
Net Promoter Score ®

Business Details

About

Neil's Express Automotive Inc is a family owned and operated auto repair and truck repair shop. Located in Alhambra, CA our full service automotive facility prides itself on being the best and providing the best service to our customers. We've always intended for our shop to be a friendly place where you can bring your vehicle and know it Neil's Express Automotive Inc is a family owned and operated auto repair and truck repair shop. Located in Alhambra, CA our full service automotive facility prides itself on being the best and providing the best service to our customers. We've always intended for our shop to be a friendly place where you can bring your vehicle and know it will be fixed right by people that care about you and your safety. ...more

Categories
Car Maintenance, Repair Shop, HVAC
Contact
(626) 284-3214
Opening in 22 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Pacific Time (Us & Canada)
700 S Garfield Ave Alhambra, CA 91801-4437
Get Directions
Neils Express' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(864 Reviews)
Write a Review
Recent Reviews
EL
EDWARD L.
Alhambra, CA
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
9
Very professional and efficient.
I like this business very much because the owner and staffs are very friendly and knowledgeable. The waiting room is clean and comfortable.
LR
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LUIS R.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Professional
Rick is very helpful and friendly. He is always there to answer any questions.
OV
Oscar V.
California
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
Category: Service
Oscar said Steven did a really good job keeping him updated on his vehicle and he gave him a good price to get his vehicle done.
Recommended
JH
Jesus H.
San Gabriel, CA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Jesus said service was fast, he brought a second vehicle in about 30 minutes later, and they finished it even faster than the first one. They have very good service.
Recommended
CY
Christina Y.
California
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Christina said they helped her with tires and they were fast, and got it done within an hour. They were pretty good.
Recommended
KT
Kim T.
California
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Kim said they called her and told her that her tire was there, they ordered the tire the day before. When she got there, it was the wrong size, and she had to wait a couple of hours. Other than that they were nice, and everything else was fine.
Recommended
PC
Patrick C.
California
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Patrick said they're good. He said they handle everything customers have, he had great experiences there. Patrick stated he was helped by Steven and he was great.
Recommended
FW
FIFY W.
Alhambra, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Explain
Rick was very patient in explaining about the engine ,and the tire
OL
ORLANDO L.
San Gabriel, CA
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
They change oil and tile excellent job
They did excellent job. They are very professional. Appreciate it very much.
Verified Customer
Alhambra, CA
Toyota RAV4
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/15/2025
verified customerVerified Customer
9
Stolen catalytic converter?
Fast service. Completely satisfied with work but need to observe further. Happy to see Steven and Rick.
MW
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MICHELLE W.
Los Angeles, CA
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Great customer service
Great customer service !!
CG
Connie G.
Alhambra, CA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Connie said her experience was great, quick and easy.
Recommended
IB
Ivan B.
Alhambra, CA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Ivan stated that the staff is very honest and personable, and gets the job done.
Recommended
TW
Tina W.
California
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Tina said a really nice guy, and they tried to help her get her vehicle fixed in a few hours because she needed it for work the next day. He is a really good owner.
Recommended
RR
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Rosa Maria R.
Los Angeles, CA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Great service!
I’ve been going here since 2006. I always get great service. The workers are respectful, transparent about bills and service provided. I’m grateful to have a mechanic I can trust.
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