Northtowne Hyundai is staffed with trained technicians who provide the best in quality Hyundai repair and maintenance. Northtowne Hyundai is staffed with trained technicians who provide the best in quality Hyundai repair and maintenance.
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"You can call VW if you need more info"
"We should just tow their car"
"Shut up"
"Come over here and make me"
"20% is what it is" (we were told they would "split the bill" with us)
Each was said with Chris, the service manager, within earshot. Nothing was done until my husband asked him if he thought this was how customers should be talked to.
Aside from the awful customer service, the fact that we bought this car from them and "no one had any idea this would be an issue" is mind boggling.
This dealership sucks, their service department is shit, but Matt in sales was nice.