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Northwest Engine & Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(12 Reviews)
80
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
80
Net Promoter Score ®

Business Details

About

Northwest Engine and Auto Repair
We don't fix it unless it's broken! Stop by, book an appointment, or call us today for the best automotive repair services in Williamsburg, MI and the surrounding areas for the past 27 years.
Northwest Engine and Auto Repair
We don't fix it unless it's broken! Stop by, book an appointment, or call us today for the best automotive repair services in Williamsburg, MI and the surrounding areas for the past 27 years.

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(231) 267-9801

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6667 M-72 Williamsburg, MI 49690

Affiliations

BBB
TechNet
Northwest Engine & Auto Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(12 Reviews)

SF
Scott F.
2012 Ford Pickup F150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2023
verified customerVerified Customer
10
Quick and friendly
I had a great experience at the shop, everyone was friendly and helpful and got my brakes fixed up and I was back on the road that day.

CJ
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Christine J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2023
10
Great service
I highly recommend Northwest Engine & Auto Repair. I was very satisfied with Dave and his crew, I trust them and the work they do. I definitely will be using there services again.
Your Engine & Auto R. from Northwest Engine & Auto Repair responded on 04/20/2023 07:48 AM

Thank you for your kind words, Christine! We are so glad to hear that you had a great experience with Dave and his crew. We look forward to seeing you again soon!


PJ
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Paul J.
Williamsburg, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2023
10
Fast, fair and honest
I had my caddy in 2 times. I had brakes done and a minor repair. Great warranty. Friendly too. Price was great. One of the lowest labor rates in area.

KC
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Kevin C.
Traverse City, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/09/2023
0
Worst customer service I've ever had
Had vehicle towed there after a month had to have it towed away

SM
Shannon M.
1998 Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2022
verified customerVerified Customer
10
Great experience
From the initial phone call about inquiring about a transmission replacement to picking up vehicle. Everything went well and can't be more satisfied with Dave and his crew. Thank you.

PH
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Phillip H.
Elk Rapids, MI
1997 Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2022
verified customerVerified Customer
10
Totally trusting of their transmission service
We brought in our son's 25-year old truck with over 260,000 miles on it with some serious transmission issues, not the least of which were fine pieces of metal we found in the transmission oil. NW Engine's diagnosis was spot-on: parts of the internal clutch mechanisms were coming apart; the transmission would have to be replaced. After sourcing one for us, they changed it out perfectly, while also analyzing the different support systems that connect to it, some of which were found to be fouled from the failure of the transmission. They replaced those, too, to ward off any more problems and had us back in business. Later the same day we picked the truck up from being repaired, we had a 300-mile trip to take; we wondered how the transmission would behave. NW Engine's newly installed transmission auto-shifted as smooth as warm butter for the whole trip with no issues. Our son has another trip coming up soon that'll be over 2,200 miles one-way as he heads out west to college. I'm convinced we won't have any worries with that old truck's ability to make the journey, now that NW Engine's mechanics have worked their magic on it. We trust the integrity and work of those guys implicitely.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2022
verified customerVerified Customer
10
Alex and another mechanic checked out my brakes. They determined the back ones needed to be replaced. An hour later, I was on the road. They went above and beyond to make sure I was safe on the road.
Efficient and on time. Kept in the budget and didn’t add on a bunch of extras I didn’t need. I’ll be back. Great service

PA
Peterson A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2022
verified customerVerified Customer
10
Excellent Work at Fair Price
Dave got my Tahoe the next day to complete a front brake job at the quoted price and had it done that day.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2022
verified customerVerified Customer
9
Good work done quick
They quickly found and repaired my gas leak, and AC problem, I would use them again.

PL
Patrick L.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2022
verified customerVerified Customer
Category: Service
Patrick said this business provided good communication.
Recommended
Your Engine & Auto R. from Northwest Engine & Auto Repair responded on 06/02/2022 11:24 AM

We appreciate that you took the time to review us Patrick. Ill keep your business card handy for when im ready.
Thank you.
Dave


DG
Daniel G.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2022
verified customerVerified Customer
Category: Service
Daniel said that their service is quick. Even though he doesnt understand vehicles the best they were good about answering his questions in a way that he could understand. When he was mistaken about something they corrected him in a way that was not insulting.
Recommended
Your Engine & Auto R. from Northwest Engine & Auto Repair responded on 06/02/2022 11:26 AM

Thank you Daniel. Let us know if you have any questions or concerns.
Alex, Bryan, and Dave.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2022
verified customerVerified Customer
10
Great service
Great service and workmanship
Your Engine & Auto R. from Northwest Engine & Auto Repair responded on 06/02/2022 11:22 AM

Thank you Frank for a great review!!!

Your Engine & Auto R. from Northwest Engine & Auto Repair responded on 06/15/2022 11:00 AM

Thank you for your review Frank.
Davee


Displaying all 12 Review
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