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OC House Of Suspension

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(379 Reviews)
96
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ReScore Reviews

ReScore
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Original Review
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Total ReScores
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ReScore Average
96
Net Promoter Score ®

Business Details

About

OC House of Suspension specializes on the suspension, brakes, and wheel alignments of your vehicle. We will ensure your vehicle is in good shape before you take it out on the road. We will always give you the correct estimate, without unnecessary charges or services that aren't needed. After we research the root cause of the problem, we OC House of Suspension specializes on the suspension, brakes, and wheel alignments of your vehicle. We will ensure your vehicle is in good shape before you take it out on the road. We will always give you the correct estimate, without unnecessary charges or services that aren't needed. After we research the root cause of the problem, we will assess your options, and perform the service after your approval has been received. Here at OC House of Suspension, we understand the hassle of having to take your car to the shop. That's why we promise to make your visit as smoothly and as prompt as possible, so that you can be in and out in no time. ...more

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(949) 768-6261

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
26901 Vista Terrace Lake Forest, CA 92630
OC House Of Suspension's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(379 Reviews)

CH
CARRIE H.
Trabuco Canyon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Great Auto Shop with Great people!
This shop is awesome!! I have used them many times before and will continue to!! Luis is great and very helpful understanding what the fixes are needed and at a reasonable cost. Don’t hesitate just make an appointment!
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 02/24/2025 10:43 AM

We appreciate your feedback and love hearing that you think our shop is awesome! It sounds like Luis has really made an impression with his helpfulness and expertise. It’s always great to have a reliable go-to for those unexpected moments when your ride needs a little TLC. Making an appointment is definitely a wise move—after all, who doesn’t like a bit of auto pampering at a reasonable price? Cheers to many more successful visits!


LC
LEO C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Ram TRX alignment after a level kit
Always great work and accommodating to my schedule got my truck dialed in
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 02/14/2025 09:31 AM

We appreciate your feedback! It's fantastic to hear that our team was able to accommodate your schedule while getting your truck just right. We strive to keep things running smoothly, and it sounds like we hit the mark this time. If your truck has any more secret upgrades it needs, you know where to find us!


Verified Customer
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
First gen sequoia suspension level
What a nice little hidden suspension shop in Lake Forest! These guys are the best! They specialize in suspension and alignment, tires, etc. if you’re interested in putting a lift or just an overall check or maybe you got new tires and you need an alignment done the right way (not from lame tire shops that don’t calibrate their equipment) Carlos and his crew will take care of you. I fully recommend it to everybody out there. five stars.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 02/09/2025 09:30 AM

Thanks for taking the time to share your experience! It's always great to hear that our little shop in Lake Forest is making a big impact. We pride ourselves on knowing the ins and outs of suspension like the back of our hands, so it's awesome to know that you've received the care and precision that we aim for. Carlos and the team are on a mission to help everyone roll smoothly, avoiding the 'lame' pitfalls of poorly-calibrated equipment. We're glad you took the leap and chose us – your recommendation means the world, and we're ready to keep lifting your drives to new heights!


PC
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Incredible service and wheel alignment
I have been going to OC House of Suspension for over 10 years. Their quality of service is incredible and they always give feedback on your car. This isn't a place that you can walk in and get service, you have to make an appointment because they are that good. Their pricing is very fair and their service is the best.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 02/05/2025 08:19 AM

It's fantastic to hear that you’ve been a loyal customer for over a decade! Sounds like you’ve found the perfect pit stop for your car's needs—who wouldn’t want to have their ride pampered by such dedicated folks? We appreciate your understanding about the appointment system; it seems like great service comes with a bit of a waiting list. Rest assured, our team will continue to maintain that high-quality service you’ve come to expect, all while keeping things fair on the pricing front. Here’s to another 10 years of happy driving!


CT
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Carlos T.
Lake Forest, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Complete Suspension Rebuild
My son's vehicle was involved in a serious accident, sustained extensive damage, and was undrivable. I brought the Jeep to OC House of Suspension, and they replaced all the damaged parts and kept me informed the entire time of what was ordered, what the timeframe would be, and any additional parts they noticed needed to be replaced. The estimate was accurate, and my son is back on the road with a Jeep that is even better than before the accident.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 02/04/2025 09:30 AM

We appreciate you sharing your experience with us. It sounds like your son’s Jeep got a much-needed upgrade after its unscheduled spa day. We're glad to hear that our team kept you in the loop during the repair process; communication is key, after all. Knowing we could help get him back on the road safely is what drives us. If the Jeep ever needs another makeover, you know where to find us!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Power steering help
These guys are great. So much experience and knowledge about the old cars.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 02/03/2025 09:30 AM

We're happy to hear that you had a great experience with us! Our team certainly loves sharing their passion for old cars, just like an enthusiastic car enthusiast during a Sunday car meet. If there's anything specific you found helpful or interesting, feel free to share—it adds horsepower to our knowledge! Your support means a lot to us.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Quick fantastic work
Dropped my car off to get the suspension taken care of and aligned. Got my car back earlier than anticipated and the quality of work was perfect. Would come here again for anything suspension related.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 01/31/2025 09:30 AM

We appreciate your positive feedback! It's always great to hear that our team managed to impress with both speed and quality. We like to think of ourselves as the suspension ninjas—quietly working our magic while you go about your day. If your car ever wants to delve into the world of suspension again, you know where to find us!


BK
BRUCE K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Always great service!!!
These guys are the best, always very professional service and very timely execution. We trust them with all the cars in the family!!
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 01/27/2025 09:30 AM

We appreciate your high praise! It's always a good day when the whole family trusts us with their cars. We're here to keep those wheels turning smoothly and get you back on the road in no time. Your confidence in our service means a lot, and we promise to keep up the good work!


BL
BRIAN L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Great Service
Great service every time! My go to for anything alignment
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 01/21/2025 02:24 PM

We're glad to hear that you consistently have great experiences with our service! It’s wonderful to be your go-to spot for alignments. We strive to keep everything running straight—just like your wheels! Your support means a lot to us.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Excellent customer service
Told me exactly what parts needed to be order, (New steering box) no surprises on pricing, quick turnaround.
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 01/05/2025 09:30 AM

We appreciate your feedback! It's fantastic to hear that you found our service straightforward and efficient. No one likes surprises when it comes to pricing—unless we're talking about a surprise party, and we don't think a new steering box qualifies. A quick turnaround is our goal, and it sounds like we hit the mark. Thanks for choosing us for your vehicle needs!


RG
ROYCE G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Great service
Great place to get a professional alignment
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 12/26/2024 09:30 AM

We appreciate your positive feedback about our alignment services! We're glad to know you found our work professional and up to par. We always aim to steer our customers in the right direction—literally and figuratively. If there's anything else we can help you with, just give us a shout!


DW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Luis is awesome
Luis handles all of our family vehicles which is 9
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 12/26/2024 09:30 AM

It's great to hear that Luis has become your go-to guru for your family's fleet of nine vehicles! That's quite the operation you've got going. With that many rides, we're guessing he’s seen it all, from family road trips to secret snack stashes. We appreciate your trust and look forward to keeping all those wheels in tip-top shape! If there's ever anything else we can help with, just give us a shout.


BK
BRYAN K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Everything went well from che k in thru pick up. Thank you for the great work
The service was great from check in the check out thank you for the continued great work
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 12/18/2024 11:40 AM

We appreciate your feedback and are glad to hear that your experience from check-in to check-out was fantastic. It's wonderful to know that our efforts are making a difference. We'll keep striving for that five-star experience, and maybe even trying to add two extra stars, just in case! Thanks for your support.


RP
ROB P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Awesome as ever
Always come here when it’s not a main dealer job. Tires, suspension. Brakes etc 10/10
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 12/15/2024 09:30 AM

We appreciate your trust in us for your automotive needs. It's great to hear that our tire, suspension, and brake services have hit the mark for you. We aim to deliver top-notch quality that leaves your vehicle in better shape than its last holiday! If you ever have more automotive adventures, you know where to find us!


JG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
7
Overall Satisfied
Luis and his team provided good and quick service. Helped solve a brake issue on my Corvette. After my brakes were still making an abnormal sound, they resurfaced my rotor for free. I really appreciated their efforts to fix my corvette. I will come back in the future
LUIS B., GENERAL MANAGER from OC House Of Suspension responded on 11/26/2024 06:39 PM

It sounds like Luis and the team really put the pedal to the metal for you! We're glad to hear they not only tackled your brake issue but also went the extra mile to make sure everything was just right. Your Corvette deserves VIP treatment, after all! We appreciate you sharing your experience and look forward to helping you keep your ride in top shape in the future. Safe driving out there!


Displaying Review 1 - 15 of 379 in total
Service Coupons and Posts
Thanks for the fantastic review! We're not just wrench twisters but friendly auto magicians 🪄🔧 who value your time! We'll keep those wheels turning smoothly and your ride happy. 🚗✨ #OCHouseOfSuspension #AutoExperts
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? We're blushing! Thank you for the kind words! Our team works hard to ensure fair prices and top-notch service. We promise not to let the compliments go to our heads! ?? #OCHouseOfSuspension #QualityService
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Thanks for the amazing shoutout! ? We're thrilled to be your go-to for aligning that beast of a Raptor. If it's as wide as a football field, we've got the tools to keep it on point! ⚙️? #OCHouseOfSuspension #BestInTheBiz
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Thanks for the shout-out! We’re thrilled to be your go-to auto shop! ?✨ If only fixing flat tires was as easy as recommending us, right? ? Keep rolling with confidence! #OCHouseOfSuspension #AutoLove
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? We’re thrilled to hear that our service on your truck was smooth from start to finish! At OC House Of Suspension, we believe in keeping your ride as happy as a puppy on a sunny day! ?☀️ Thanks for the love! #TruckLife #CustomerAppreciation
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Thanks for trusting us with your trucks! We're glad to hear that they're back to their best! ?? Looking forward to serving you and your family again! #HappyCustomers #OCHouseOfSuspension
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Thanks for the awesome review! We're thrilled to hear you had a great experience with us and appreciate the recommendation from the local independent shop. ?⭐️ #LiftedTruck #ExpertAlignment
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Thanks for the 5-star review, Frank! Luis is our mechanical maestro and a real tire whisperer. We're ecstatic to have met your expectations. ?? #CustomerSatisfaction #AutoExperts
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Thanks for the stellar review, Pat! ? We're thrilled to hear that you're happy with our alignment service. Proper alignment keeps your ride smooth and tires happy. ?? #OCAppreciates #SmoothRideAhead
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Thanks for the stellar review, Mark! ? We're thrilled to hear that you had a quick and easy experience with our services. We appreciate your support and look forward to seeing you again soon! #FiveStarService #HappyCustomers
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? Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Rich! We're thrilled we could get you in and out for your alignment. Your satisfaction is our top priority! #OCautos #FiveStarService
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????? Thank you for the amazing 5-star review! We're thrilled to hear that your motorhome drives better now. We appreciate your support! ?✨ #HappyCustomers #OCHouseOfSuspension #LakeForest
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Thanks for the kind words, Evelyn! We're glad you appreciate our honest and timely work. ? #LakeForest #HonestWork #Alignments #BMW #OCHouseOfSuspension
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Thank you for your kind words, Valued Customer! ? We're proud to be part of the Lake Forest community and provide honest and reliable service. #OCHouseOfSuspension #LakeForest #HonestService #ReliableService ?
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Thanks for the great review, Reynaldo! We're glad you had a good experience with us. #OCHouseOfSuspension #LakeForest ???
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???#LakeForest #ServiceExcellence #CustomerSatisfaction
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Thanks for the great review, Nic! ? We're so glad to hear that Carlos and Luis provided you with the best customer service. ? Quality is our top priority and we're glad you noticed. #OCHouseOfSuspension #LakeForest
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