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One Stop Auto Shop

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,576 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

For over 25 years, One Stop Auto Shop has been affectionately referred to as "the most honest car shop around." Brad Wheeler, One Stop Auto’s owner, knows that reputations can be lost with just one unhappy customer. That’s why he’s onsite every day overseeing his qualified staff, who provide expert services to One Stop Auto’s customers. For over 25 years, One Stop Auto Shop has been affectionately referred to as "the most honest car shop around." Brad Wheeler, One Stop Auto’s owner, knows that reputations can be lost with just one unhappy customer. That’s why he’s onsite every day overseeing his qualified staff, who provide expert services to One Stop Auto’s customers.

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(323) 227-9999

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
7935 Santa Monica Blvd West Hollywood, CA 90046-5107
One Stop Auto Shop's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,576 Reviews)

JA
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Jose A.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2024
10
Another great experience
I have been using One Stop Auto for repairs, and this was my first time getting an oil change. They called me to let me know they had detected a nail in one of my tires and gave me a quote for fixing it. When I went to pick it up the next day, they told me the tire had not gone through the tire and therefore, didn't need the extra repair. What other auto shop provides such honest service? They are amazing, and I can't beat the additional perk of having them a block away from home. I greatly recommend them.

JA
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Jose A.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2024
10
passenger mirror replaced
I'm grateful to have such a great auto repair business close to my home that provides me with excellent service every time.

RB
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Roger B.
Neptune Beach, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/14/2023
0
Most dishonest repair shop ever encountered
I'm a 75 year old male who has owned and serviced and most of my own repairs for almost 60 years. My daughter allowed this facility to perform an oil change on her 2015 Toyota Prius and replace the disk brake pads and rotors on the front of this car. The total chareges were $650. The oil change charge was $115. Three quarts of synthetic motor oil and a $12 filter plus $41 labor means that the oil was priced at $20 per quart. Two front brake rotors ($77 each) and set of brake pads ($66), genuine Toyota parts, RETAIL price is $220. This shop priced the brake job at $536.00. These prices are extremely excessive, even by Hollywood, California standards. This is not where people who work for a living should seek even simple automotive repair. Predatory pricing and nothing justifies ripping people off just because you can.....

SS
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STEVE S.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2023
verified customerVerified Customer
10
Repair
Always grateful for the excellent service. Amazing to have trusted advisors. Thanks guys!

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Valued Customer
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2023
verified customerVerified Customer
10
Great shop for tune ups and general questions and fast service.
Fast, friendly and reliable. Convenient neighborhood service. No red tape.

Verified Customer
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2023
verified customerVerified Customer
10
The Very Best
Jaime didn’t give up on fixing my car’s AC when it was a total nightmare and was so great throughout the entire process. I’ve been taking my car here for years. Best place in the area.

LK
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LESLEY K.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2023
verified customerVerified Customer
10
Excellence with Evan
Evan was extremely informative and helpful. He made my experience seamless and I would definitely be a repeat customer.

EL
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ELIAS L.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2023
verified customerVerified Customer
10
Awesomeness
Always helpful. Always wonderful. Extremely friendly and most professional. Honest and will never short change you. It’s great to have a car mechanic that is in your neighborhood that you can trust.

SD
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SARAH D.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2023
verified customerVerified Customer
10
Always great service
Honest and Efficient, there’s a reason why I’ve been bringing my cars there for over 15 years!

PL
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PETER L.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2023
verified customerVerified Customer
10
Check up
As always One Stop was trustworthy, quick and easy to deal with. Nothing but the best to say about them.

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Valued Customer
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2023
verified customerVerified Customer
10
Easy. Efficient. Always Excellent
Love taking my car to One Stop. They’re always friendly, quick, and thorough. Not easy to find an auto shop you can trust - One Stop is it!

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Valued Customer
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2023
verified customerVerified Customer
10
Honest and reliable
This is my third time at one stop and I have yet to be disappointed. They look you in the eye, don’t try to oversell you, and the work is done right. Chances are you’ve passed by this place 100 times and never noticed. It’s right in the middle of West Hollywood. I could have probably saved a couple dollars having my car serviced in Van Nuys. But then I’d have to pay $40 for an Uber. If you need your car repaired and you don’t know who to trust, they won’t let you down. Thank you!

JG
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JOANNE G.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2023
verified customerVerified Customer
10
Fair and honest
These guys are so nice… and if you are someone who knows nothing about car things…. They are so fair and patience. I really like them

BW
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BILL W.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2023
verified customerVerified Customer
10
You’re the best
I have been taking my cars to you for over 20 years , as well as always recommend you to all my friends !

Verified Customer
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2023
verified customerVerified Customer
10
Brad and his Team are the best
I’ve brought my car here a few times and they are the most straight up, thoughtful and detailed shop I’ve been to in Los Angeles. Brad and his team are kind, experienced and want to get you back on the road. Highly recommend them!

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