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Opeka Auto Repair - McMurray

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(12 Reviews)
71
Write a Review

Score Details

5 stars
80%
4 stars
8%
3 stars
5%
2 stars
<1%
1 star
5%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
3.0
ReScore™ Average
71
Net Promoter Score ®

Business Details

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Contact
(724) 941-6608
No Business Hours Provided

Business Hours

* No Time Zone Provided
440 Valley Brook Rd McMurray, PA 15317-3340
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Opeka Auto Repair - McMurray's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(12 Reviews)
Write a Review
Recent Reviews
TH
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Timothy H.
Subaru Crosstrek
ReScore Review™
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/26/2024
verified customerVerified Customer
7
Very good experience all together, tho, not thrilled w/ amount of time taken to complete work.
Overall, good experience repair job looks great awesome staff, however it took a lot longer to complete work than originally estimated. Was not that fond w/ this for at drop off I was informed that they anticipated it would take a week and one day to complete and it ended up taking 3 weeks and 1 day.
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/25/2024
5
Everything about it was awesome and staff were very sweet and friendly, except for it taking much longer for work to be complete than estimated time for it to be so in the first place.
Same as written above
Bill M. from Opeka Auto Repair - McMurray responded on 08/26/2024 05:41 AM

Hello Timothy, Thank you for sharing your experience with us. We value your feedback and take it seriously. If there's anything specific we could do to further improve your visit next time, please don't hesitate to let us know. Your satisfaction is our priority, and we hope to serve you even better in the future. Best regards, Opeka Auto Repair - McMurray

Bill M. from Opeka Auto Repair - McMurray responded on 08/26/2024 06:32 AM

Good morning, there are out of our control to include the customers' insurance company writing a poor estimate of record. Our timeline was based off the estimate provided by the insurance company and after our 100% disassembly, there were 27 more hours of repair added and parts that needed to be ordered, and all of this needed to be authorized by the insurance company.  

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