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Orr Hyundai of Russellville

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(284 Reviews)
46
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
6
Total ReScores
3.8
ReScore Average
46
Net Promoter Score ®

Business Details

About

Orr Hyundai of Russellville, formerly Valley Hyundai, is located in Russellville, AR, and proudly services the greater Clarksville area. Call us or visit our website to schedule a service appointment today! Our expert technicians are here to help with all of your vehicle maintenance needs. Orr Hyundai of Russellville, formerly Valley Hyundai, is located in Russellville, AR, and proudly services the greater Clarksville area. Call us or visit our website to schedule a service appointment today! Our expert technicians are here to help with all of your vehicle maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(479) 968-4566

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:30 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
3215 E Main Street Russellville, AR 72802
Service Department's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(284 Reviews)

RM
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Robert M.
Dover, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Treated like family
So simply amazing because the value and treatment like family keeps me coming back. I’ve purchased and still own 3 cars from Russellville Orr Hyundai... absolutely amazing

Verified Customer
Dardanelle, AR
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/11/2022
Service Type: Maintenance
verified customerVerified Customer
5
Category: Service
Get quotes first.
Overpriced parts.

Verified Customer
Dover, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Got me in and out, very friendly, and very professional

RM
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Robert M.
Dover, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Top notch service!!!
Very proud to be a part of the Orr Hyundai family of Russellville. Top notch service to my car and was able to get a new car for my daughter the same day! Thank you Orr Russellville!!!

AW
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Anastasia W.
Dover, AR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2021
Service Type: Repair
verified customerVerified Customer
7
Category: Service
Awesome service
Friendly staff! Dealership is very helpful!

KM
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Kyle M.
Russellville, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Orr Service
They did a great job. Love Orr!

Verified Customer
Russellville, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2021
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Review
Got my car back in a timely manner clean and ready to go!

TC
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Terry C.
Clarksville, AR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/23/2021
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Work not completed
Despite having my car for over three weeks, they could not find the problem.

Verified Customer
Russellville, AR
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/30/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
MhC
The service professionals have improved. Just very inconvenient to have a leak after paying for oil change. Thankful I park in garage and found the leak before it blew the motor. Makes me question future visits.
Not Recommended

HS
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Henry S.
Dardanelle, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
2020 HYUNDAI KONA SERVICE
Service department members are cordial and answer my questions.
Recommended

Verified Customer
Greenbrier, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Nice and clean waiting area. Very friendly and informative service.
Recommended

RV
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Rhonda V.
Dover, AR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/01/2021
My Hyundai that they would not fix
My Hyundai that they would not fix. Randall the service manager couldn’t stay on the phone long enough to get the order to go through so now we’ve got everything taking place and we’re taking it to Hot Springs. I hope Hyundai I have Russellville. I hope if they treat all the customers this way they all go somewhere else. Because they didn’t please me thank you sincerely Rhonda Valentine
Not Recommended

Verified Customer
Dardanelle, AR
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/27/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Wasn’t informed about a 500 part till it was done
Was there under recall went to pick up and was charger 500 hundred dollars for a different part no one called and told me about it
Recommended

Verified Customer
Dover, AR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/20/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
They did'nt fix the problem on a recall that could catch my car on fire.
I was lie to about fixing a recall problem. That can catch my car on fire.
Not Recommended

Verified Customer
Russellville, AR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Takes way too long
Not Recommended

Displaying Review 1 - 15 of 284 in total
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