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Pacific Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(704 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Are you looking for an affordable dealer alternative auto repair and service in San Diego? We are ASE-certified Master Technicians that stay informed on all current factory information pertaining to the vehicles we service. We can perform all the major services required to maintain your factory warranty on your new car. We can also get Are you looking for an affordable dealer alternative auto repair and service in San Diego? We are ASE-certified Master Technicians that stay informed on all current factory information pertaining to the vehicles we service. We can perform all the major services required to maintain your factory warranty on your new car. We can also get your not-so-new car running better with regular auto and truck maintenance! ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(858) 483-1565
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5181 Santa Fe St Ste A San Diego, CA 92109-1607
Get Directions
Pacific Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(704 Reviews)
Write a Review
Recent Reviews
GQ
Gregory Q.
San Diego, CA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Gregory said they were very good, they were very open about timing and the job was done well.
Recommended
NP
Nicholas P.
Miami, FL
INFINITI G37 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Nicholas said they had wonderful customer service and the manager helped him out a lot.
Recommended
MT
Mike T.
San Diego, CA
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
Category: Service
Mike said that it was a pleasant experience, they had a fair price and did a good job.
Recommended
JH
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John H.
Lemon Grove, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
These guys are awesome.quick diagnostic and reasonable priced. Will come back again and tell my friends and family.
This place is awesome. The guys are very knowledgeable, reasonable priced and quick to diagnose. I will come back again and tell my family and friends. Thank you guys.
RH
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Raven H.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
10
Great experience and reasonably prices
We were quoted almost $5,000 at the dealership for routine maintenance and a few minor repairs on our Jeep Wrangler. I called Pacific Automotive hoping for a second opinion and was able to drop off the same day. They were able to fix everything that was wrong and do all needed maintenance for under 1/3 of the cost. Awesome experience, we will definitely be back.
SF
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Sara F.
La Jolla, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
Excellent reliable and fair
I really appreciate how honest and reliable they were with my Range Rover. We had just moved here a few months ago and feel great about finding a trustworthy place to service our car. John in the office is so personable too and kept me informed the whole time!
BS
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Brian S.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
Traveling through the area
Very good customer service and quality work. I would recommend 100 percent
AK
Aaron K.
California
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Aaron said they were friendly and professional, and they took care of his issue.
Recommended
JH
John H.
California
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
John said prompt service, and they are very friendly.
Recommended
CB
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CARRIE B.
San Diego, CA
Chrysler Concorde
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Excellent
Professional and experienced
Verified Customer
San Diego, CA
Land Rover Discovery Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Skillful professionals, experts in in their field
I brought to PA my car (LR Discovery Sport) for diagnostics of trailer's lights adapters problems. Trailer adapter was installed by U-Haul few month back and it failed due to the recent rain. Several U-Haul locations were not able to locate a problem. Pacific Automotive identified a problem within 10 mins.
NM
Nathaniel M.
Summerville, SC
Jeep Wrangler
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Nathaniel said they did good and gave good advice on his vehicle.
Recommended
RB
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ROBERT B.
La Mesa, CA
Jaguar XJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Long
Pacific Auto seemed very detailed about what they did, and how they fix d the problem. The price was very reasonable.
WJ
Wesley J.
San Diego, CA
Jaguar XJS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Wesley said there were some issues that were unresolved, when told, they promptly acted and fixed it.
Recommended
Verified Customer
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Great!!!
My 2017 Chevy Silverado is up and running again thanks to John and the mechanics. We have had many hard to diagnose problems and this group is incredible at finding the problem and going above and beyond at getting the problem fixed. Many thanks to John for keeping us informed on the work and for his courteous and friendly manner.
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