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Palm Desert Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(82 Reviews)
100
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Palm Desert Automotive is your local auto shop serving the PALM DESERT, CA area. Give us a call for your automotive needs. Palm Desert Automotive is your local auto shop serving the PALM DESERT, CA area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Oil Change, Car Maintenance
Contact
(760) 341-4685
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
74817 Joni Dr Ste E Palm Desert, CA 92260
Get Directions
Palm Desert Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(82 Reviews)
Write a Review
Recent Reviews
Verified Customer
Greenacres, WA
Mercedes-Benz E-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Consistent care and successful support for my 2010 Mercedes
These guys have taken very good care of our cars for the past ten years. This season my beautiful Mercedes became a home to rats in the engine compartment. They chewed the wiring and messed up the warning lights. Who knew? All better now. Thanks!
LP
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LUKE P.
Palm Desert, CA
Land Rover Range Rover Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Fantastic service
Took my Range Rover in for service for the second time in a couple years and once again they did a fantastic job. I never feel taken advantage of like other shops sometimes do because how pricy Range Rovers are to work on. I will be back but hopefully not to soon…
VC
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VAL C.
Palm Desert, CA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Above and Beyond
My first experience with Palm Desert Automotive. They did great work replacing the radiator and spark plugs and doing an oil change on my Audi. Reliable communication through texts and phone calls. After picking up my car, I realized the AC wasn't cooling properly. I called Carlos and he and Jerry went out of their way to fix the minor problem ASAP (a simple connection). Customer service beyond the norm.
KM
Kelly M.
California
Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
Category: Service
Kelly said they did what he wanted in an expedient amount of time.
Recommended
DB
Dave B.
La Quinta, CA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Dave said they are great, and he can trust their work.
Recommended
KK
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Kourtney K.
Palm Desert, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Quick and Efficient
This was the easiest and most satisfying job I’ve ever had done for car repair. I will most definitely be coming back here in the future if I need anything and I will be referring all of my friends to come as well.
TB
Terry B.
Indian Wells, CA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Terry said Carlos is best, he takes care of it.
Recommended
GS
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GREG S.
La Quinta, CA
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Palm Desert Auto
Was told 3 years ago by local Porsche service rep that I needed new brakes on my Cayenne. Today at Palm Desert Auto. Carlos said still some life on the brakes and to wait for warning light before getting brakes done. Got oil change and check-up for $200. Great service!
MP
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MIKE P.
Indian Wells, CA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Efficient, courteous, and reasonable price
This is a very good operation. I will be taking my other cars there.
BC
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BILL C.
La Quinta, CA
Mercedes-Benz GL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Repair on our Mercedes.
They accurately diagnosed and repaired an issue with the air suspension on our Mercedes SUV. They also identified and addressed several maintenance items and handled each of them. Confidence inspiring and apprecite the service!
SM
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SCOTT M.
Palm Desert, CA
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Good communication and fast service
Took my Audi in for brakes, oil change and an overall check. They found worn out struts (not unusual at almost 100k miles), ordered OEM parts and installed them, returning the car the next day. They communicated via text with pictures and specific updates. Lastly, it cost substantially less than taking it to a dealership.
PK
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PETER K.
Palm Springs, CA
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Thank you
No surprises, accurate estimate, quality work done on time at a fair price. And a nice, clean shop. I’m very satisfied. Thank you
MD
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MAX D.
Indian Wells, CA
Audi A5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Extremely satisfied.
You won't find a more knowledgeable, consciences, and efficient auto repair facility in the valley. Carlos and his crew are first class.
MP
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MICHAEL P.
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
They got me in without an appointment
I realized I had no appointment and was taken in anyway!
SK
Shaz K.
Palm Desert, CA
BMW X5
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/17/2025
verified customerVerified Customer
Category: Service
Shaz said they left out screws and didn't close the hood on his vehicle when he picked it up.
Recommended
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