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Palm Desert Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(87 Reviews)
100
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Palm Desert Automotive is your local auto shop serving the PALM DESERT, CA area. Give us a call for your automotive needs. Palm Desert Automotive is your local auto shop serving the PALM DESERT, CA area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Oil Change, Car Maintenance
Contact
(760) 341-4685
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
74817 Joni Dr Ste E Palm Desert, CA 92260
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Palm Desert Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(87 Reviews)
Write a Review
Recent Reviews
SW
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SHARI W.
Palm Desert, CA
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Best in town.
Genuine interest in assuring your vehicle is correctly repaired and serviced.
Efficient, thorough care.
KC
Ken C.
Palm Desert, CA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Ken said he had a lot of confidence in them, they always did a good job at fair price and communicated with him throughout the process.
Recommended
SM
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SCOTT M.
Palm Desert, CA
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Prompt, service done right
Brought the car in for a 4 wheel alignment. Done in less than an hour and significantly less than the dealer would charge.
Verified Customer
Greenacres, WA
Mercedes-Benz E-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Consistent care and successful support for my 2010 Mercedes
These guys have taken very good care of our cars for the past ten years. This season my beautiful Mercedes became a home to rats in the engine compartment. They chewed the wiring and messed up the warning lights. Who knew? All better now. Thanks!
LP
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LUKE P.
Palm Desert, CA
Land Rover Range Rover Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Fantastic service
Took my Range Rover in for service for the second time in a couple years and once again they did a fantastic job. I never feel taken advantage of like other shops sometimes do because how pricy Range Rovers are to work on. I will be back but hopefully not to soon…
VC
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VAL C.
Palm Desert, CA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Above and Beyond
My first experience with Palm Desert Automotive. They did great work replacing the radiator and spark plugs and doing an oil change on my Audi. Reliable communication through texts and phone calls. After picking up my car, I realized the AC wasn't cooling properly. I called Carlos and he and Jerry went out of their way to fix the minor problem ASAP (a simple connection). Customer service beyond the norm.
MH
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Mark H.
Palm Desert, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
These guys are professional and do great work!
Just moved here from the Bay Area - and Palm Desert Automotive came highly recommended. I took my Mini Cooper in for regular service (50,000 miles) and they took great care of me. I was concerned about the timing belt since Mini Coopers are known for their timing belts going bad at 50,000 miles - the car had also been making strange noises. They investigated and found that I did indeed need a new one - saving me hundreds or even thousands if the problem had nopt been found. I will definitely be taking my car there from now on.
KM
Kelly M.
California
Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
Category: Service
Kelly said they did what he wanted in an expedient amount of time.
Recommended
LK
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Les K.
Palm Desert, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
Happy Customer
Carlos and staff has been caring for my 2001 BMW Z3 for many years.
Always prompt excellent service for reasonable price., Thanks.
DB
Dave B.
La Quinta, CA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Dave said they are great, and he can trust their work.
Recommended
KK
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Kourtney K.
Palm Desert, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Quick and Efficient
This was the easiest and most satisfying job I’ve ever had done for car repair. I will most definitely be coming back here in the future if I need anything and I will be referring all of my friends to come as well.
TB
Terry B.
Indian Wells, CA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Terry said Carlos is best, he takes care of it.
Recommended
GS
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GREG S.
La Quinta, CA
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Palm Desert Auto
Was told 3 years ago by local Porsche service rep that I needed new brakes on my Cayenne. Today at Palm Desert Auto. Carlos said still some life on the brakes and to wait for warning light before getting brakes done. Got oil change and check-up for $200. Great service!
MP
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MIKE P.
Indian Wells, CA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Efficient, courteous, and reasonable price
This is a very good operation. I will be taking my other cars there.
BC
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BILL C.
La Quinta, CA
Mercedes-Benz GL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Repair on our Mercedes.
They accurately diagnosed and repaired an issue with the air suspension on our Mercedes SUV. They also identified and addressed several maintenance items and handled each of them. Confidence inspiring and apprecite the service!
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