business image

Pasadena Bimmer

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(202 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

The only place in Pasadena where quality is non-negotiable! Pasadena Bimmer is an auto repair shop located in Pasadena, Maryland that offers the same great service as the dealer, but with better prices! We are, and always have, provided dealership quality without the markup. Our staff of ASE certified techs provide invaluable services for The only place in Pasadena where quality is non-negotiable! Pasadena Bimmer is an auto repair shop located in Pasadena, Maryland that offers the same great service as the dealer, but with better prices! We are, and always have, provided dealership quality without the markup. Our staff of ASE certified techs provide invaluable services for all makes and models of automobiles, including BMW, Porsche, Mercedes, Audi, and Volkswagen. No model is beyond our expertise as we perform oil changes, wheel alignments, transmission repairs, and more! To give you peace of mind, we offer a 1-year/12,000-mile warranty on labor and a 2-year/24,000-mile warranty on parts, so you'll never have to worry while your vehicle is in our expert care. Call today! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(410) 979-3938

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
184 Mountain Rd Pasadena, MD 21122
Pasadena Bimmer's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(202 Reviews)

Verified Customer
Odenton, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/03/2025
verified customerVerified Customer
9
32 Point Inspection
All findings were explained in full detail. Pasadena Bimmer is on point. I would recommend them to family and friends for sure.

EN
gravatar
Edmona N.
Pasadena, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Oil Service
As always the service on my car was excellent & I trust only this business to service my car.

CL
gravatar
Cyntha L.
Columbia, MD
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Best service and pricing anywhere!
Pasadena Bimmer and Mechanic Chris, were the best part of my day- I can’t even begin to describe my relief to find that Chris not only discovered the source of my car being constantly wet ( not the sunroof drains) and why my driver’s side door wouldn’t open - He fixed it and my car is safe to drive again.

Thank you so much Chris! You are the best.

BS
gravatar
Bernadette S.
Millersville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Awesome, very pleased with my service
Take time out for you and explain what they did and why they did. It have no problem with you questioning now make you very comfortable. Business manners are very professional.

KS
Kevin S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Volvo Repair
Rwpaoes my Volvo rp.pasa inspection.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Excellent
I can’t explain how these guys and ms C Help me with everything I m going to continue my services here until good job guys.

WH
gravatar
William H.
Glen Burnie, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/03/2025
verified customerVerified Customer
2
Windshield wiper repair
The repair is fine. The service was atrocious . 2 full days to do a minor repair is unacceptable. Called 1st day, given run around. 2nd day, 11am, called and parts ordered. Car wasn't even touched 1st day. Unacceptable service.

TN
Tran N.
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Recommended
Check Engine light came up. The issue was resolved by replacing the Premair sensor. Good work and reasonable repair costs. One of my reason to go with Pasadena Bimmer is to support the local business in the community.

JC
gravatar
James C.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Service on Porsche 911
Christine at the front desk was very nice and professional. She explained everything in the process and kept me up to date as the technician worked on my car. Chris, the mechanic that performed the work was very knowledgeable and professional. He explained everything that needed to be done to the vehicle in great detail and did an outstanding job on the service .

MM
Manuela M.
Ellicott City, MD
Mercedes-Benz C43 AMG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Best quality best service
Every staff member I have encountered is extremely professional. Christine at the front desk is very personable and nice. Felipe the mechanic is a very skilled and honest mechanic. Dylan and his partner are amazing they always look out for you and give you the most honest feedback. This shop is definitely the BEST in the DMV area. They do right by YOU and not like other shops that just try to milk your pockets! I trust them 100%

Verified Customer
Pasadena, MD
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/13/2025
verified customerVerified Customer
5
Great work, if my calls go through.
The techs do great work. Everyone is pretty friendly and honest in my opinion.

The only issue is: I promise if I call anytime, my calls go STRAIGHT to voicemail. Every…single…time. The last job I had done, I only was able to make an appointment because I had to ride up there.

If that gets under control, 5 stars with no problem.

CK
Chris K.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Chris said they were very friendly and had good prices.
Recommended

KP
gravatar
Kim P.
Curtis Bay, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
INCREDIBLY UNDERSTANDING
I had the BEST experience at Bimmer's. I brought my truck to the Bimmer's on Mountain Road and asked for them to completely check out what was going to be needed. They were very understanding about my situation and gave me the list (as my truck is a 2010) we discussed how I could get the things done in a way that won't put my finances in the hole. And we came up with a way that will work for me. Crystal was a dream! I would recommend Bimmer to EVERYONE!

EG
gravatar
Eric G.
Fallston, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Outstanding service and customer service experienced at Pasadena Bimmer
Great service and customer service experienced at Pasadena Bimmer!!!

AW
gravatar
Antoine W.
Glen Burnie, MD
BMW 750Lxi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Car check
It’s was done thoroughly done and now I know what I have to get done

Displaying Review 1 - 15 of 202 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.