business image

Paul's Auto Repair & Collision

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,377 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Neat, organized and clean, Paul`s Auto Repair is an independent, full service auto repair shop located in Great Neck, NY answering the needs of our customers for local high-quality auto repair and service at affordable rates. We are offering superior customer service, quality products and the right solutions for your auto care needs with Neat, organized and clean, Paul`s Auto Repair is an independent, full service auto repair shop located in Great Neck, NY answering the needs of our customers for local high-quality auto repair and service at affordable rates. We are offering superior customer service, quality products and the right solutions for your auto care needs with professionalism and a level of customer satisfaction second to none. Whether you need routine maintenance, an extensive overhaul, major repair or a complicated diagnostic, we can do it all. Our goal is to maintain your vehicles in a safe and proper operating condition and provide you, with dependable transportation and worry-free driving. If you're looking for an excellent auto repair shop that you can trust - contact us now! ...more

Categories
Auto Body, Auto Repair, Repair Shop
Contact
(516) 498-8880

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 5:00 PM
Sun
9:00 AM - 5:00 PM
* Eastern Time (Us & Canada)
133 Cutter Mill Rd. Great Neck, NY 11021
Paul's Auto Repair & Collision 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,377 Reviews)

RG
gravatar
RICHARD G.
Great Neck, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
Great service
Very helpful and professional service!

KM
gravatar
KARNIK M.
Little Neck, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Top Not h
Paul’s Auto has always been about prevention. Brought my car for an oil change, they walked around and inspected the car while it was on a lift and fixed another small issue that would have become a problem Thank you

SJ
gravatar
SUSAN J.
Woodside, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
The Best
I always have a good experience at Paul’s through many years - I trust them implicitly and it feels good to have people who can tell me what’s going on with or coming up for my car.

RH
gravatar
RUSSELL H.
Great Neck, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Inspection sticker
The only station you can trust with your car. If it doesn’t need any work then you won’t get a BS bill like must stations especially Mavis which is the worst.
TY Paul

VK
gravatar
VIOLETTA K.
Little Neck, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great auto service
This is Lynn Koch for Violetta Koch. I was about 30 miles away from home and the check engine light went on. Decided to take it to Paul's for a check and have the non-working A.C. fixed. I left it there and was driven home. Later I was called and the work needed was explained in detail and my questions thoroughly answered. Parts were ordered so the car wouldn't be ready until sometime the next day. When I picked up the car I knew it would be in fine shape. It's 22 years old and they have kept it running for many years. His mechanics and staff are friendly and very capable! I will always trust Paul and his mechanics to keep this car in great shape. It also gets really good mileage. I highly recommend Paul's Auto Service.

gravatar
D.
Bayside, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Easy and trustworthy
There’s a lot of anxiety when having car serviced at the dealership that’s why I go to Paul’s.

DS
gravatar
DANIELA S.
Great Neck, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great experience
They rescued me right away when I was on the road early am … put on my spare and I was able to run to work. They took my tire and ordered another one for me because mine was non repairable …they were quick to call me that my new tire was ready to be picked up and in 20 min my new tire was on .. they were friendly and just overall took over everything so I didn’t have to worry about anything…

JW
JOHN W.
Garden City, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
John W
Vinny
Outstanding listening skills
Focused on my needs
Made certain repair was satisfactory
Platinum exorrience

YS
gravatar
YONG S.
Great Neck, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Great Service
Very efficient service. Had flat tire and they fixed it in no time. Paul is also an all around nice guy.

Verified Customer
Great Neck, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
inspection general look see
honest timely and reasonably priced

RZ
gravatar
ROGER Z.
Great Neck, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Usual spot to get my annual inspection and oil change.
Have been coming here for years now getting my annual inspection and oil change. Great service as always.

Verified Customer
Little Neck, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
I didn’t have to wait long to be taken care of
When I brought my car in I was given approximate time it would take for what needs to be done. And it was done within that time frame

RR
gravatar
RICHARD R.
Great Neck, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Always good but expensive.
Always good but expensive.

TP
TEJAS P.
Manhasset, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Great service, transparent pricing
Excellent staff, quick help to comprehensive evaluation - great service, transparent pricing.

CH
CAROL H.
Little Neck, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
7
Oil change
Walk in oil change with no wait despite being a full busy shop
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.