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Paul's Automotive Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,351 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
4.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time.
Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous
18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time.
Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for automotive experts
...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(818) 783-3997

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5146 Van Nuys Blvd Sherman Oaks, CA 91403-1401
Paul's Automotive Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,351 Reviews)

JF
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JULIA F.
Sherman Oaks, CA
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Maintenance
From start to finish, the team is professional, knowledgeable, and efficient. They explain well what work is needed and provide a fair transparent estimate. I highly recommend for all repairs.

BZ
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BEN Z.
Sherman Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Paul saves the day once again
Most skilled and trustworthy guys to have work on your car. Highly recommend

KJ
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KAREN J.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Top service
Always honest, quick, and friendly.

TD
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TOM D.
Studio City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
High miles doesn’t have to mean high maintenance just the right maintenance.
Thanks again to the crew at Paul’s for keeping me rolling along. I have an older model Police Interceptor and I know as a former service car certain things will inevitably go kaput under the hood. Paul’s always provides the right fix to get me back on the road and on patrol again without charging a criminally high price! Honest friendly fast service is what you can expect from these guys. Happy Motoring Friends! -Tom

MM
Matt M.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Matt said they're great. They bring good value to what they do and they don't ever try to up-sell anything.
Recommended

AC
ANA C.
Sherman Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Excellent and friendly service
Excellent service, fast and knowledgeable, highly recommended

MM
MARIJA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
9
Good service
Loved how punctual and accurate they were with timing. Friendly staff, easy to book an appointment

VS
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VIRGINIA S.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Always reliable
Thank you for always being honest and trustworthy

DV
Domingo V.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Smog check
This is my first time getting my vehicle smog checked at Paul’s automotive. The experience was quick, painless and efficient.

CS
CAROL S.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Timely and friendly
Efficient, fair and thorough. Great mechanics.

DV
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DAVE V.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Superior Service
No finer automotive service center in the valley than Paul's. Thorough, efficient, affordable, clean, and convenient. What more could you ask for?

JA
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JIM A.
Beverly Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Great service
Friendly, efficient service in addition to knowing how to take care of a car properly.

DV
Domingo V.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Steering repair.
Luis and Paul took care of me. They were able to repair my vehicle in one day. They do some really good work there.

AS
Anita S.
Sherman Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
Category: Service
Anita said they were great, helpful and kind.
Recommended

DC
DANIELLE C.
Sherman Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Best experience
Popped in for a smog test and it could not have been a smoother experience. The gentlemen who work there were so nice and helpful! Thank you!!

Displaying Review 1 - 15 of 2351 in total
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