Business Solutions
English Español
SureCritic / Auto Repair / Paul's Automotive Service Center
business image

Paul's Automotive Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,396 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
4.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time. Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for 18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time. Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for automotive experts. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(818) 783-3997
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5146 Van Nuys Blvd Sherman Oaks, CA 91403-1401
Get Directions
Paul's Automotive Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,396 Reviews)
Write a Review
Recent Reviews
KM
KEVIN M.
Burbank, CA
INFINITI FX35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Trust over Time
Our friends Paul & Lewis have been there for us for a very long time. Their mechanics are great. No matter the need or the situation it’s done well on time for a fair & honest price. It is such s relief to have people like these guys in your life. Always helpful with a smile. Kevin & Diana
BD
gravatar
BILL D.
Van Nuys, CA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Satisfied Customer
Never any Hassles, Lewis takes Good Care of me.
DC
DANIELLE C.
Sherman Oaks, CA
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
The best.
A 10/10 experience each time I take my car in. Thank you!!
TC
gravatar
THOMAS C.
Northridge, CA
Honda Passport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Honda Passport 97’
Paul’s Automotive is the best in the business. They tell you how it is, fast work, and honest business. Love them, won’t go anywhere else for car maintenance!
WG
WILL G.
Van Nuys, CA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Expert help, quickly done!
I love taking my cars to Paul's Automotive! Paul and Louis (and their talented staff) bring years of experience and high-level skills to correct issues and solve mysteries. Did I mention their incredibly reasonable prices? Excellent service at unbeatable prices -- highly recommended!
LT
gravatar
LARRY T.
Van Nuys, CA
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Excellent as usual
Highly professional, reasonably priced, and always dependable.
VS
gravatar
VIRGINIA S.
Van Nuys, CA
Lexus HS 250h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Always excellent service
Prompt, knowledgeable, courteous, and the prices or reasonable and fair. Highly recommend!
JH
gravatar
JACK H.
Van Nuys, CA
Mercedes-Benz 420SEL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Super
Great team very experienced
MM
MICHAEL M.
North Hills, CA
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
9
Excellent
Excellent.
JC
JEFF C.
Studio City, CA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Really great service at affordable prices
I just had the center support bearings on my driveshaft and you joints replaced. I will be going to Pauls for all of my future auto repair needs.
WG
WILL G.
Van Nuys, CA
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
A honest, talented auto repair shop!
Trustworthy, fast, thorough service an support. Exceptionally knowledgeable, friendly, helpful. Highly recommended!
HD
gravatar
HALLIE D.
Sherman Oaks, CA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Great service
I’ve been coming to Paul’s Automotive for over a decade now and I’m always extremely happy with the service there. And their prices are always very fair. Thanks, Paul and Louis!
SK
SHIRLEY K.
Encino, CA
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Quick but thorough.
This was the first time I went to Paul's but my cousin highly recommended him and she was right. I will definitely be using him again for my automotive services. Thank you Paul!
Shirley Kenninger
Verified Customer
Van Nuys, CA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Excellent customer service
My car was serviced promptly at a good price and the team even replaced the battery in the key fob which I had totally forgotten about! On the way out, the mechanic said, bring the car in anytime and we’ll check the fluids and tire pressure, it was so thoughtful it made me smile! I will definitely be back.
RG
RICHARD G.
Sherman Oaks, CA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great service
I've been coming to Paul's Automotive Service Center for a while now and I keep coming back because of the great customer service. They're always helpful and do things right. Highly recommended.
Displaying Review 1 - 15 of 2396 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.