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Paul's Automotive Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,365 Reviews)
98
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
4.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time. Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for 18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time. Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for automotive experts. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(818) 783-3997
Visit Website
Opening in 53 minutes
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5146 Van Nuys Blvd Sherman Oaks, CA 91403-1401
Get Directions
Paul's Automotive Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,365 Reviews)
Write a Review
Recent Reviews
GD
GERALD D.
Sherman Oaks, CA
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Knowledgeable and fair.
The guys at Paul did a great job. They gave me the facts, and took care of my Dad's car in a few hours.
RR
RICK R.
Moorpark, CA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
New engine in my ram 1500
Paul was excellent! My mechanic Alfonzo did a very good job. Ran perfectly on the way home. Will highly recommend Paul’s automotive to all of my friends and family!.
LG
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LISA G.
Sherman Oaks, CA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Subaru Forester
Always excellent service
JS
JOSEPH S.
Los Angeles, CA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Would never go anywhere else..
Been taking our cars and trucks here for over a decade.. Always honest, professional, well priced and would never go anywhere else.. Great place.
Verified Customer
Sherman Oaks, CA
Mercedes-Benz CLA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Excellent. Highly skilled.
Skilled and honest. They all seem to live their jobs. That’s pretty rare these days.
Verified Customer
Sherman Oaks, CA
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Honest and Efficient
They charged me $100 less than the quote, presumably because it didn’t take as long as long to install. Very happy with the result, and they finished a day in advance!
Verified Customer
Studio City, CA
BMW 135i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Love this place
Would highly recommend these guys. They do great work and are fast, fair, and honest. From day one, it has been a pleasure.
AH
ANDREW H.
Encino, CA
Acura TSX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Oil change
Lewis is always helpful. The car was done when he said it would be. The price was fair. I highly recommend using this mechanic.
RB
Rick B.
Venice, CA
Suzuki Grand Vitara
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Rick said they are honest, and there is no need to travel back and forth.
Recommended
SS
SHARON S.
Sherman Oaks, CA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Super fast and friendly
They could not have been more accommodating or efficient.
RB
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RALPH B.
Northridge, CA
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Consistently Outstanding
Greatly appreciated service…
DS
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Dianr S.
Sherman Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
10
Most Honest Mechanic in LA
Autozone replaced my battery and told me that I needed a new alternator. Taking that at face value, I took my car to Paul’s and he gave me a quote for just under $900. The next morning they informed me that there was nothing wrong, the car just had to be driven around to charge the battery. They could have replaced that alternator and taken my money… but they checked everything for themselves and didn’t charge me a dime!! Forever Grateful!
RR
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ROBERT R.
Sherman Oaks, CA
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
It doesn't get any BETTER!
My wife drove me to a doctors appointment in West LA Last week and on the way home there was a new condition of jerkiness on acceleration. My amateur diagnosis was clutch slippage. An internet search indicated that it could simply be low trans fluid. I smartly went out to open the hood to check the fluid level and could not unlock the hood, no matter how hard I pulled on the lever. Thank heavens the lever did not break off, but it was clear that we needed Paul. My wife dropped her car off and Paul called late in the day and told us that he got the hood open, and had driven the car, but no jerkiness. With his testing genius he found a problem with her battery. I don't know how he finds these fixes but he is an absolute TREASURE!
DF
Debbie F.
Sherman Oaks, CA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Debbie said they are the best, she has always taken her vehicle there.
Recommended
JF
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JULIA F.
Sherman Oaks, CA
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Maintenance
From start to finish, the team is professional, knowledgeable, and efficient. They explain well what work is needed and provide a fair transparent estimate. I highly recommend for all repairs.
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