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Pedder Hyundai Of Poway

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(211 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
37
Total ReScores
5.0
ReScore Average
83
Net Promoter Score ®

Business Details

About

Pedder Hyundai is located just north of San Diego, CA in Poway CA. The Pedder Hyundai of Poway factory-certified technicians are trained to ensure your Hyundai runs well for the road ahead. From routine oil changes to major repairs, we are here to help! Call or email us to set up an appointment today. Pedder Hyundai is located just north of San Diego, CA in Poway CA. The Pedder Hyundai of Poway factory-certified technicians are trained to ensure your Hyundai runs well for the road ahead. From routine oil changes to major repairs, we are here to help! Call or email us to set up an appointment today.

Categories
Auto Maintenance, Auto Repair, Hyundai Dealer
Contact
(858) 218-2202
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
13910 Poway Road Poway, CA 92064
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(211 Reviews)

CG
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Charles G.
La Jolla, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service from Tony Espinosa!!!
Tony took exceptional care of both of my cars! I will definitely recommend this dealership and service center from now on!
JASON A M. from Pedder Hyundai Of Poway responded on 04/06/2022 06:23 AM

Charles,
Good morning. Thank you for the kind words. I will pass them on to Tony. We appreciate you taking the time to complete the review and the 5 STARS. Be safe and healthy.
Chris Knight


BP
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Bruce P.
Escondido, CA
2019 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Waited a little over an hour for 22,500 service. Got a free car wash!
Got in right away (had an appointment).
The service representative honored a 22,500 service price from another dealer.
The other dealer had recommended fuel injection cleaning that the service representative said wasn't due until 30,000 miles.
The service was completed, including a car wash in twenty minutes fewer than the service representative had estimated.
JASON A M. from Pedder Hyundai Of Poway responded on 04/05/2022 01:33 PM

Bruce,
Good afternoon. Thank you for the kind words, taking the time to complete the review and the 5 STARS. Very much appreciated. Have a great rest of the week.
Chris Knight


AB
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Annita B.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Oil change
I was very happy with their service they worked around my schedule
I highly recommend this place to do a service look forward for next visit
JASON A M. from Pedder Hyundai Of Poway responded on 04/04/2022 06:12 AM

Annita,
Good morning. I hope you had a great weekend. Thank you for the kind words, taking the time to complete the review and the 5 STARS. Very much appreciated. Have a safe and healthy 2022!!
Chris Knight


EB
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Erica B.
Ramona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Oil change
Service experience was excellent!
JASON A M. from Pedder Hyundai Of Poway responded on 04/04/2022 06:11 AM

Erica,
Good morning. Thank you for the 5 STARS, taking the time to complete the review and the kind words. i will pass them on to the staff. Have a wonderful spring season.
Chris Knight


OA
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Oliver A.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Great service and friendly staff
Super friendly staff. My 4 year old came with me. Had a great play area for him. Overall a great experience.
JASON A M. from Pedder Hyundai Of Poway responded on 04/04/2022 06:10 AM

Oliver,
Good morning. Thank you for the kind words. I will pass them on to the staff. Just wanted to thank you for taking the time to complete the review and the 5 STARS. Truly appreciated. Have a great week.
Chris Knight


Verified Customer
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Great service
Fast and thorough quality service
JASON A M. from Pedder Hyundai Of Poway responded on 04/01/2022 06:02 AM

Good morning and Happy April. Thank you for the 5 STARS and taking the time to complete the review. Truly appreciated. Please have a great weekend.
Chris Knight


Verified Customer
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Accurate and timely service
Helpful information from Noe in service department.
JASON A M. from Pedder Hyundai Of Poway responded on 03/31/2022 10:08 AM

Good morning. Thank you for the kind words, I will pass them on to Noe. We just wanted to reach out and thank you for taking the time to complete the review and the 5 STARS. Have a great weekend.


MF
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Ming F.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
the service has been good
i enjoy the service.
JASON A M. from Pedder Hyundai Of Poway responded on 03/30/2022 06:32 AM

Ming,
Good morning. Thank you for the kind word, I will pass them on to the staff. We appreciate you taking the time to complete the review and the 5 STARS. Have a great rest of the week and a wonderful Easter.
Chris Knight


Verified Customer
Poway, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
verified customerVerified Customer
10
Category: Service
Good service
The service techs are excellent.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2022
Service Type: Repair
8
Category: Service
Good service
The job was done as requested and in the time specified.
JASON A M. from Pedder Hyundai Of Poway responded on 03/29/2022 02:47 PM

Good afternoon. Thank you for taking the time to complete the review and the 4 STARS. We strive for the 5 STAR rating and are short staffed as you mentioned. We are continually trying to hire, but the market doesn't have the personnel available. Tony might be reaching out to discuss the review in the near future. Thanks again and have a great week.
Chris Knight


Verified Customer
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Scheduled Maintenance
Great service. They were quick and polite
JASON A M. from Pedder Hyundai Of Poway responded on 03/29/2022 06:28 AM

Good morning. Thank you for the kind words. I will pass them on to the staff. We appreciate you taking the time to complete the review and the 5 STARS. Have a great rest of the week.
Chris Knight


YH
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Yolanda H.
Rancho Cucamonga, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
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JASON A M. from Pedder Hyundai Of Poway responded on 03/28/2022 07:05 AM

Yolanda,
Good morning. I hope you had a great weekend. Thank you for the 5 STARS and taking the time to complete the review. Truly appreciated. Have a great week.
Chris Knight


EM
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Eric M.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great experience
I wish the wait times weren’t as long, but they changed my oil, serviced my car and rotated tires as well as washed my car! All for free under the warranty!
JASON A M. from Pedder Hyundai Of Poway responded on 03/26/2022 07:31 AM

Eric,
Good morning. Sorry about the wait times. We try our best to get everyone in and out in a timely manner. I just wanted to thank you for the 5 STARS and taking the time to complete the review. Have a great rest of the weekend.
Chris Knight


BW
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Barbara W.
Julian, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
2015 Hyundai Sonata
Pedder Hyundai is a great place to maintain my Sonata. I will continue using their services for the health and safety of my car.
JASON A M. from Pedder Hyundai Of Poway responded on 03/24/2022 01:33 PM

Barbara,
Thank you for the kind words. I will pass them on to the staff. Just wanted to thank you for taking the time to complete the review and the 5 STARS. Be safe and healthy.
Chris Knight


LC
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Lisa C.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service as always
I have always had great service from Noe. He is great to work with and friendly!
JASON A M. from Pedder Hyundai Of Poway responded on 03/23/2022 02:28 PM

Lisa,
Good afternoon. Thank you for the kind words and taking the time to complete the review. I will pass this on to Noe and the staff. Please have a great rest of the week and a wonderful 2022!!
Chris Knight


LP
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Liem P.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Acceptable service. But could have been better
It's important for me to know what was done to my vehicle. The rep did not explain this to me. It's equally important to know about any required upcoming services. Again, the rep did not mention any of this to me.
JASON A M. from Pedder Hyundai Of Poway responded on 03/21/2022 05:56 AM

Liem,
Thank you for the 5 STARS and taking the time to complete the review. I will discuss your concerns regarding the vehicle review with your advisor today. Thanks again.
Chris Knight

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