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SureCritic / Auto Recycler / Pelle's Automotive
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Pelle's Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,017 Reviews)
97
Write a Review
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Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care. We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.

Categories
Auto Recycler, Car Maintenance, Auto Repair
Contact
(610) 647-7757
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
36 Bracken Ave Frazer, PA 19355
Get Directions
Pelle's Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,017 Reviews)
Write a Review
Recent Reviews
Verified Customer
Downingtown, PA
BMW 4 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Inspection
First time bringing my car. Easy friendly appointment made old fashion way..via phone and an actual person!
Appointment was made and services performed.
Nice people! Thank you
MK
Marcella K.
Malvern, PA
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Oil change
Would not go anywhere else
MB
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Mark B.
Malvern, PA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Pelle’s provides excellent honest service
We’ve taken our cars to Pelle’s for service for several years now at the advice of my brother-in-law, after experiencing the “nickel and diming” of the auto service we had been using. No such thing at Pelle’s. Charlie and his people are honest and upfront, never any surprises or mysteries when it comes to repairs or service items or their cost. Not overpriced. I highly recommend this business.
PE
Pete E.
Malvern, PA
Ford Cab & Chassis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Good people
Good people always fast and honest
JA
Jackie A.
Paoli, PA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Fast, courteous, and efficient
Fast, courteous, and efficient
DM
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Duane M.
Malvern, PA
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Great experience with Pelle's!
Charlie is exceptionally knowledgeable about an impressively wide range of vehicles. Plus, he and his team sustain the highest standards of customer service.
CC
Christopher C.
Honey Brook, PA
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Great Shop!
We’ve taken quite a few cars over the years to Charlie and his crew. Never a problem. Zero. We have shops all over the place where I live, but we drive further to get our cars to his place. Nice not to have to wonder whether your cars are properly diagnosed and properly repaired these days. I wish I could tell you how he and his staff reacts to complaints and what not, but I’ve never had the slightest problem with any of the work done. Trustworthy, excellent staff, excellent work, just a well run business with cool, knowledgeable, helpful people. Highly highly recommended.
JB
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John B.
Phoenixville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
The Best
Pelle Automotive is above all, trustworthy. Needed work is done expertly, there is no unneeded work done. If work is needed that was not planned on, they will contact you before proceeding. I have been going to Pelle's for about 20 years and have never had a bad experience.
MM
Margaret M.
Berwyn, PA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
0
First visit
My son recommended Pelle for maintaining my car. I brought my car in for inspection and an oil change. I was given an appointment within days of my call. I waited for my car and was very pleased by the efficiency of my visit. It was nice to meet the guys at Pelle. Thanks to Charlie for getting me in and out so quickly. The cost of the service was fair. I will return.
MD
Megan D.
Chester Springs, PA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Quick and friendly
Pelle was able to get me an appointment 2 days after I called, and had my car ready before the agreed upon time. They were very responsive to phone calls. All interactions were friendly. They even were able to squeeze in a second service because they had a cancellation. All around great service.
BL
Bob L.
Exton, PA
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Great service
Great service and knowledge!
SD
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Stuart D.
Berwyn, PA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great service
Fair price, great work and staff is knowledgeable .
AM
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Amy M.
Downingtown, PA
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great job
Great job! Charlie is always fair, honest and accommodating. Thank you for the great work.
BO
Barry O.
Malvern, PA
Acura TLX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
work done timely and correctly as usual
Been going to Pelle's for 14 years. Work is always done quickly and correctly. Charlie is old school when it comes to customer service.
JC
John C.
Royersford, PA
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Overall service
Did what they said they would do.
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