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Peter's Auto Works

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,537 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
Original Review
Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5
4
Total ReScores
3.5
ReScore Average
93
Net Promoter Score ®

Business Details

About

Until somebody comes up with that "Perfect Car" Peter's Auto Works can make it seem that you already have one. We've stayed in business almost 30 years for two main reasons. We know our business, and we respect our customers. Welcome Until somebody comes up with that "Perfect Car" Peter's Auto Works can make it seem that you already have one. We've stayed in business almost 30 years for two main reasons. We know our business, and we respect our customers. Welcome

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(503) 684-3188

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
15787 S.w. 72nd Ave Tigard, OR 97224-7937
Peter's Auto Works' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,537 Reviews)

PW
Peter W.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Peter said every year he goes, they never misses a thing and they do more than he asked them to do.
Recommended

CS
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CHET S.
Lake Oswego, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
friendly, efficient, thorough
I've had repairs done on my 2009 Volvo on two occasions and was completely satisfied.
I'll be bringing in my car every January for its yearly check-up, but I'm in my eighties now and fear I might give out before my Volvo.
Oh, well.
Lewis H. from Peter's Auto Works responded on 02/12/2025 10:42 AM

Thank you Chet. We appreciate you trusting us with your vehicle. 


SS
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SUSAN S.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Quick Repair
Our car needed the fuel pump replaced. The parts were ordered and the repair was completed quickly. Staff are all great and helpful. I highly recommend Peter's.
Lewis H. from Peter's Auto Works responded on 02/10/2025 07:43 AM

Thank you Susan. We appreciate you taking the time to let us know how we are doing. 


LW
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Linda W.
Lake Oswego, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
10
Skip the DEQ line!!!
An awesome service provided by Peter's Auto Works. Skip the DEQ line and call Peter's for a day to stop by and have your vehicle DEQ tested. Talk about easy and convenient. No appointment needed, but I would probably just call ahead as a courtesy to see if it can be tested if your in the area and want to stop by. Takes just a few minutes and you are on your way. Make sure you have your renewal paperwork, insurance company name and policy number with you. Lisa completes the rest online, and you are on your way. Nothing else to do except wait for your tags to arrive in the mail. Can't get much easier than that!!! Such an inexpensive service and so easy!!!
Lewis H. from Peter's Auto Works responded on 02/10/2025 07:53 AM

Thank you Linda. The DEQ TOO is really convenient and easy to do. We are grateful for this program. We feel like it really helps the environment by not having so many cars sitting there idling waiting to go through the line at DEQ. Please don't forget the paperwork it is needed for the service and the tags cannot be over a year expired. 


LW
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LINDA W.
Lake Oswego, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Repeat Customer - Always Happy with the service
As usual, always easy to schedule visits and experience great customer service at Peter's Auto Works. If you want to experience honest, reputable service, this is the shop I recommend. I've now added a newer Toyota Venza to the vehicle mix. They've kept the 2007 XC 70 Volvo in tip-top shape forever!!
Lewis H. from Peter's Auto Works responded on 02/10/2025 07:42 AM

Thank you Linda, we appreciate the feedback. Thank you for trusting us with your vehicles. 


JA
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JEAN A.
Athens, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Another great experience
Just simply the best, most personal, and most professional experience. As always!
Lewis H. from Peter's Auto Works responded on 01/20/2025 09:13 AM

Thank you Jean. We appreciate your feedback. Thank you for trusting us with your vehicle. 


IB
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INGRID B.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Excellent shop.
From the moment I called, Lisa you put me at ease. Kudos to your great "customer service" skills. You kept me apprised to all that was going to be done, I got daily phone calls, so appreciative. Everyone was so positive, kind......great place to bring your vehicle, you will not be disappointed.
Lewis H. from Peter's Auto Works responded on 01/20/2025 09:13 AM

Thank you Ingrid. We are so happy that you found us and we could get you taken care of so quickly. It made easy for us since you could explain exactly what was going on with your vehicle. We appreciate you giving us a chance. Lisa is really great when it comes to customer service and helping relax people when it comes to car problems. 


SL
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SUSAN L.
Beaverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
BEST AUTO SHOP IN TOWN
There isn't any auto shop comparable to Peter's Auto Works. I've been using them for more than six years. Not only are they infinitely knowledgeable, they're kind, friendly and care about their customers.
They've gone out of their way to make sure that I feel safe in my car when I leave the shop. I can't match that feeling!!
Lewis H. from Peter's Auto Works responded on 01/20/2025 09:11 AM

Thank you Susan. We appreciate the feedback. We want all of our customers feeling safe in their vehicles.


TR
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TRACY R.
Aloha, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Excellent Service
Repairs always quick and prices good
Lewis H. from Peter's Auto Works responded on 01/16/2025 08:40 AM

Thank you Tracy. We appreciate you taking the time to let us know how we are doing. 


CK
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CYNTHIA K.
Portland, OR
Mercedes-Benz C230
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Excellent, professional and fast
I have not needed a auto mechanic previously. What a surprise when I found the secret Peter's! (Hidden off the street!)

Everyone there could not be more accomodating.
Lewis H. from Peter's Auto Works responded on 01/16/2025 08:39 AM

Thank you Cynthia. We appreciate the kind words. 


CS
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CHET S.
Lake Oswego, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
friendly, efficient, thorough
Everything that an excellent repair service should be: patient, friendly staff ... a solid, efficient time-frame ...work completed that is thorough and reliable.
And I really like Carmen (even when she barks)
Lewis H. from Peter's Auto Works responded on 01/10/2025 07:35 AM

Thank you Chet. It was great meeting you. We appreciate you giving us a chance to work on your vehicle. Carmen enjoyed meeting you too. 


DC
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DAVE C.
Mcminnville, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Dropped off a tired Mini...returned running like new
My daily driver is a 2010 Mini Clubman that is a joy to drive. Peter's has been taking care of it for several years now, and without fail any time the old car starts feeling tired, in need of service, etc. it always comes back driving like new. I have now come to count on this, and while I know eventually my Mini give up the ghost, I feel that is well in the future, even as it is coming up on 200k miles. This visit was for regular service plus diagnosing a check engine light code, which turned out to be a coolant leak. Diagnosis, estimates and timing were timely, as always. It was a joy driving the old car home from there. We trust Peter's with three cars, all are getting into the "high mileage" range, and feel that they have many years of life remaining.
Lewis H. from Peter's Auto Works responded on 01/09/2025 09:00 AM

Thank you Dave. We appreciate you trusting us with your three vehicles. We hope to keep it going way into the future for you. With the inspection the technician found the coolant was low. With the diagnostics of the check engine light the technician found the oxygen sensor needed to be replaced to get rid of the check engine light. We are glad it was relatively easy fixes and we could get it back to you the next day. 


DF
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DAN F.
Hillsboro, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Great service!
Appreciate the communication, details of what work is necessary vs what can wait.
Lewis H. from Peter's Auto Works responded on 01/06/2025 08:04 AM

Thank you Dan. We like give customers a list of what should be taken care of now and what can wait. We appreciate the feedback. 


BD
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BRIAN D.
Beaverton, OR
Volvo 242
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
9
Excellent service
I have a 1984 Volvo 242. Service for this vintage car has been great. Not many shops will work on a Volvo this old.
Lewis H. from Peter's Auto Works responded on 01/06/2025 08:03 AM

Thank you Brian. We like working on the older cars and seeing them still on the road. 


RC
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RUTH ANNE C.
Lake Oswego, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Perfect
I can always count on Great service and attention to detail.
Lewis H. from Peter's Auto Works responded on 12/30/2024 08:06 AM

Thank you Ruth Anne. We appreciate you trusting us with your vehicle. 

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