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Peter's Auto Works

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,544 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
Original Review
Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5
4
Total ReScores
3.5
ReScore Average
93
Net Promoter Score ®

Business Details

About

Until somebody comes up with that "Perfect Car" Peter's Auto Works can make it seem that you already have one. We've stayed in business almost 30 years for two main reasons. We know our business, and we respect our customers. Welcome Until somebody comes up with that "Perfect Car" Peter's Auto Works can make it seem that you already have one. We've stayed in business almost 30 years for two main reasons. We know our business, and we respect our customers. Welcome

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(503) 684-3188

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
15787 S.w. 72nd Ave Tigard, OR 97224-7937
Peter's Auto Works' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,544 Reviews)

JC
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JOHN C.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
great service quick and ontime.
We took our company van in for service, it was having an error message showing it needed some repair. They found the problem quickly and got us right back on the road. Thanks for the great service.

TW
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TERRY W.
Boring, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Always a good experience.
My Volvo V70 is always well taken care of, always friendly faces. My Volvo is a customer for life. Terry W Damascus Oregon
Lewis H. from Peter's Auto Works responded on 03/10/2025 08:42 AM

Thank you Terry. We appreciate you trusting us with the Princess. 


KS
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KADS S.
Lake Oswego, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Good folks keep me on the road
I have a 2015 Volvo XC60. It is still running smoothly and serves me well. Peter’s Auto Works takes good care of my car and me. Expensive procedures have to be endured but it’s better than purchasing new and being saddled with a car payment. I have entrusted my car and its care confidently in Peter’ Auto Works.
Lewis H. from Peter's Auto Works responded on 03/07/2025 10:03 AM

Thank you Kads. We appreciate you trusting us with your vehicle. We are happy to help keep it running for you. 


GG
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GIL G.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Great service!!
Pete’s Auto Works is excellent place to take your Volvo hands-down wonderful staff.( Lewis, Lisa and Patsy) 👍🏻
Lewis H. from Peter's Auto Works responded on 03/07/2025 08:48 AM

Thank you Gil. We appreciate the kind words. 


KN
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KENNETH N.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Wonderful shop
Obsessed with this shop. Friendly and reliable. Highly recommend.
Lewis H. from Peter's Auto Works responded on 03/07/2025 10:02 AM

Thank you Kenneth. We appreciate you trusting us with your vehicle. 


AH
Art H.
Lake Oswego, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
Category: Service
Art stated they are very pleased with their service. They worked fast and had the vehicle back to him very quickly.
Recommended
Lewis H. from Peter's Auto Works responded on 03/03/2025 08:18 AM

Thank you Art. We appreciate your feedback. 


BY
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BEN Y.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Always a great job
Peter’s Auto Works always does a great job. I have confidence that every inch of the vehicle has been inspected, I’m not being over sold and I am getting a fair deal. I appreciate their thoroughness and professionalism. Thank you, Peter’s Auto Works!
Lewis H. from Peter's Auto Works responded on 02/27/2025 07:46 AM

Thank you Ben. We appreciate you trusting us with your vehicle. 


PW
Peter W.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Peter said every year he goes, they never misses a thing and they do more than he asked them to do.
Recommended
Lewis H. from Peter's Auto Works responded on 02/27/2025 07:45 AM

Thank you Peter. We greatly appreciate your feedback. 


CS
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CHET S.
Lake Oswego, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
friendly, efficient, thorough
I've had repairs done on my 2009 Volvo on two occasions and was completely satisfied.
I'll be bringing in my car every January for its yearly check-up, but I'm in my eighties now and fear I might give out before my Volvo.
Oh, well.
Lewis H. from Peter's Auto Works responded on 02/12/2025 10:42 AM

Thank you Chet. We appreciate you trusting us with your vehicle. 


SS
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SUSAN S.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Quick Repair
Our car needed the fuel pump replaced. The parts were ordered and the repair was completed quickly. Staff are all great and helpful. I highly recommend Peter's.
Lewis H. from Peter's Auto Works responded on 02/10/2025 07:43 AM

Thank you Susan. We appreciate you taking the time to let us know how we are doing. 


LW
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Linda W.
Lake Oswego, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
10
Skip the DEQ line!!!
An awesome service provided by Peter's Auto Works. Skip the DEQ line and call Peter's for a day to stop by and have your vehicle DEQ tested. Talk about easy and convenient. No appointment needed, but I would probably just call ahead as a courtesy to see if it can be tested if your in the area and want to stop by. Takes just a few minutes and you are on your way. Make sure you have your renewal paperwork, insurance company name and policy number with you. Lisa completes the rest online, and you are on your way. Nothing else to do except wait for your tags to arrive in the mail. Can't get much easier than that!!! Such an inexpensive service and so easy!!!
Lewis H. from Peter's Auto Works responded on 02/10/2025 07:53 AM

Thank you Linda. The DEQ TOO is really convenient and easy to do. We are grateful for this program. We feel like it really helps the environment by not having so many cars sitting there idling waiting to go through the line at DEQ. Please don't forget the paperwork it is needed for the service and the tags cannot be over a year expired. 


LW
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LINDA W.
Lake Oswego, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Repeat Customer - Always Happy with the service
As usual, always easy to schedule visits and experience great customer service at Peter's Auto Works. If you want to experience honest, reputable service, this is the shop I recommend. I've now added a newer Toyota Venza to the vehicle mix. They've kept the 2007 XC 70 Volvo in tip-top shape forever!!
Lewis H. from Peter's Auto Works responded on 02/10/2025 07:42 AM

Thank you Linda, we appreciate the feedback. Thank you for trusting us with your vehicles. 


JA
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JEAN A.
Athens, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Another great experience
Just simply the best, most personal, and most professional experience. As always!
Lewis H. from Peter's Auto Works responded on 01/20/2025 09:13 AM

Thank you Jean. We appreciate your feedback. Thank you for trusting us with your vehicle. 


IB
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INGRID B.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Excellent shop.
From the moment I called, Lisa you put me at ease. Kudos to your great "customer service" skills. You kept me apprised to all that was going to be done, I got daily phone calls, so appreciative. Everyone was so positive, kind......great place to bring your vehicle, you will not be disappointed.
Lewis H. from Peter's Auto Works responded on 01/20/2025 09:13 AM

Thank you Ingrid. We are so happy that you found us and we could get you taken care of so quickly. It made easy for us since you could explain exactly what was going on with your vehicle. We appreciate you giving us a chance. Lisa is really great when it comes to customer service and helping relax people when it comes to car problems. 


SL
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SUSAN L.
Beaverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
BEST AUTO SHOP IN TOWN
There isn't any auto shop comparable to Peter's Auto Works. I've been using them for more than six years. Not only are they infinitely knowledgeable, they're kind, friendly and care about their customers.
They've gone out of their way to make sure that I feel safe in my car when I leave the shop. I can't match that feeling!!
Lewis H. from Peter's Auto Works responded on 01/20/2025 09:11 AM

Thank you Susan. We appreciate the feedback. We want all of our customers feeling safe in their vehicles.

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