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Pfefferle Tire & Automotive Service Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,525 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
13
Total ReScores
3.9
ReScore Average
94
Net Promoter Score ®

Business Details

About

Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU DECIDE!” ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(513) 829-1900

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
479 Nilles Rd Fairfield, OH 45014
Pfefferle Tire & Automotive Service Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,525 Reviews)

JB
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james b.
Hamilton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Always great service
I frequent this car and tire repair shop and they are always prompt, courteous and willing to ho the extra mile. I had a tire going low, and took it in. The tire tech informed me that the tires were too old to be safely fixed, so they gave me three price options for some new tires. Because they were closed the next day, I really wanted to get them installed today. They contacted multiple tire places and got my new tires there in a couple of hours, and installed that day. Great job, and I will definitely go there for all my tire needs.

DS
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Dick S.
Fairfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
9
Service
I’ve been going to Pfefferle for several years and have always had excellent customer service and quality work done on my vehicles.

SS
Sarah S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great experience
I brought my car in this week to check on a battery light and ended up having the alternator changed. Everyone I dealt with from the front desk to the person working on my vehicle were extremely kind and explained everything in detail laying out all my options. I really appreciate the friendly approach from everyone at Pfefferle!

JD
John D.
Hamilton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
John stated that the business knew his vehicle and approached him by name. John stated that he takes all of his vehicles to this business and recommends them to everyone.
Recommended

LA
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Larry A.
Fairfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Always excellent service
I brought my daughter's car in for some routine maintenance, transmission service and brake fluid exchange. I trust all my vehicles to their capable technicians. I've been bringing my vehicles here for close to 10 years and they always give me honest service. I will continue to trust my vehicles to them.

BF
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Bob F.
Fairfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Always looking and checking whole vehicle
Every time I get the oil changed, they check everything. They always include a list of recommendations and always talk, explaining what they are doing. Service is great. Family owned for 30 years and the second generation runs it just as well to this day.

RS
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Robert S.
Fairfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Great Service
Pfefferle repaired my tire, which had a nail in it, when I needed it. There service was fast and at a fair price. I have used them many times before for various repairs and have been very satisfied with their service and prices. It is good to know you can count on Pfefferle when you need them!!
Robert Sandor

LL
Leonard L.
Fairfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Leonard said they did a good job.
Recommended

LE
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layla e.
Fairfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Always dependable
They were able to get my van back on the road in a day, and their prices are always reasonable! Thank you!

SH
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STEVE H.
Fairfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
2007 Altima
They did a great job fixing the power steering leak we had. The service was fast and price was fair.

DC
Dylan C.
Fairfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Very professional and quick
I dropped my car off on a one day notice and they had it done in less then 12 hours they were very professional and quick I would strongly recommend them

KT
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KAREN T.
Hamilton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Always go out of their way to service my car needs
Stopped in due to turn signal being out and they immediately pulled my Jeep in and replaced the bulb. I was out in 5 minutes.
This is the second time they have done this for me.
Wonderful staff!

Verified Customer
South Charleston, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Great job
This shop is honest and does wonderful work.

KH
Kathy H.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Kathy said they did the work, it's good, her vehicle drives good with no issues, and it was back in a reasonable amount of time. She does recommend them.
Recommended

NF
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Neil/Patricia F.
Hamilton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Servicing car
Took car in because of brake light on. All they had to do was replace light bulbs and a fuse. They are honest and always fix my car problems unless I need to take my car back to the dealer because it is under warranty.
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