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Phoenix Auto Works

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(193 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Phoenix AutoWorks is an independently owned and operated shop.

We are ASE Master Certified with 28yrs experience in the automotive field ,Our first priority is customer satisfaction. We want to earn your business, and give our customers an unparalleled service experience.

All work preformed comes with a 1yr -12000 mile warranty
Phoenix AutoWorks is an independently owned and operated shop.

We are ASE Master Certified with 28yrs experience in the automotive field ,Our first priority is customer satisfaction. We want to earn your business, and give our customers an unparalleled service experience.

All work preformed comes with a 1yr -12000 mile warranty

Competitive labor rates, We are meticulous and attention to detail are just a few of the traits that set us apart from the competition.

Discounted towing is standard.

Free diagnostic.

Bumper to bumper service.

All makes and models welcome.

Even boats and motor homes!

North Phoenix best value... call today for a free estimate. James 602-918-7135
...more

Categories
Car Maintenance, Auto Repair, Smog
Contact
(602) 918-7135

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Arizona
401 W Deer Valley Rd Phoenix, AZ 85027
Phoenix Auto Works' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(193 Reviews)

LH
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Lee H.
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2021
10
Great
Jim and his crew do an amazing job, I have never been unhappy with the work they do. When they do it I know it’s done right.

KF
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Ken F.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
Professional, Determined, Knowledgeable
I’ve been taking all of my vehicles to James at Phoenix Autoworks for a good while now. No matter what the issue has been he has always figured out what the cause was and has always succeeded where a very long list of mechanics simply scratched their head and pointed at another idiot for advice. With this being said. There is no bull here. Just the truth. As of latest I took my 97 f250 460cc due to overheating. I had myself replaced the thermostat to a lower temp of 180 hoping to solve the problem. It didn’t. The radiator was only 2 years old and have never had this heat issue. Have an electric switch operated fan in front of radiator I turn on when sitting in traffic and for those blistering Arizona Summer days. Even with about 70/30 coolant to water and the electric fan on while driving and ac on low and it was hot. I surrendered and gave it to James and he dove deep. Took out thermostat again and change to 160 with minimal change. Hot engine had finished off the fan clutch. Knew it in my driveway from how lose it spun after getting home. Changed it out for a far better one that makes the engine roar and moves a whole lotta air. Helped but still not enough. Decided it was time to take a look at radiator for lack of better ideas. The replacement radiator came. Same in every important way except the fact it was about 10 pounds lighter than the one in there. The radiator was filled with garbage from the remanufactured engine I had purchased from ford dealership and installed from my previous mechanic (the reason why he is my previous mechanic). With the new radiator we now did 50/50 coolant and only need my electric fan once in a while while stuck in traffic. James saved my business and truck and me from getting stuck on side of the road. Thanks James!
Recommended

DS
Derrick S.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
verified customerVerified Customer
Category: Service
Derrick said the staff does great work.
Recommended
Phoenix Auto Works T., Owner from Phoenix Auto Works responded on 05/08/2020 02:03 PM

Thanks Once Again

James Kokron
Owner
602-918-7135

DC
Dolores C.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020
verified customerVerified Customer
Category: Service
Dolores said the staff provides the best service within a nice atmosphere. It was a good experience, the best thing that has happened to her in a garage.
Recommended
Phoenix Auto Works T., Owner from Phoenix Auto Works responded on 05/08/2020 02:06 PM

Thank you so much Delores

James Kokron
Owner
602-918-7135

MA
Marco A.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
verified customerVerified Customer
Category: Service
Marco said he would recommend this business.
Recommended
Phoenix Auto Works T., Owner from Phoenix Auto Works responded on 05/08/2020 02:05 PM

Thank you for your Great Review

James Kokron
Owner
602-918-7135

Verified Customer
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2020
verified customerVerified Customer
Great work
Jim and his crew will get your vehicle fixed promptly and correctly. Excellent mechanic.
Recommended

DO
Doug O.
Arizona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2020
verified customerVerified Customer
Category: Service
Doug said the staff was prompt, it was everything he could ask for.
Recommended
Phoenix Auto Works T., Owner from Phoenix Auto Works responded on 03/04/2020 02:35 PM

Thank you Doug for your Patronage and Great review

James Kokron
Owner
602-918-7135

DS
Derrick S.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2020
verified customerVerified Customer
Category: Service
Derrick said the business does quality work.
Recommended
Phoenix Auto Works T., Owner from Phoenix Auto Works responded on 03/04/2020 02:34 PM

Thanks once again Derrick for your Patronage and great review

James Kokron
Owner
602-918-7135

KF
gravatar
Ken F.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020
verified customerVerified Customer
Always takes care of the issue quickly and accurately
James is honest and knows what he is doing. He is always able to fix the issue. He fixes everything as quickly as possible. He does not return the vehicle until he knows it’s right.
Recommended
Phoenix Auto Works T., Owner from Phoenix Auto Works responded on 03/04/2020 02:33 PM

Thanks once again Kenny for your Patronage 

James Kokron
Owner
602-918-7135

TV
Terry V.
Arizona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020
verified customerVerified Customer
Category: Service
Terry said he likes the staff and would recommend the business for service.
Recommended
Phoenix Auto Works T., Owner from Phoenix Auto Works responded on 03/04/2020 02:36 PM

Thank you Terry 

James Kokron
Owner
602-918-7135

DM
Doug M.
Phoenix, AZ
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
verified customerVerified Customer
Category: Service
Doug said the staff did an excellent job before, and this time they finished even quicker than expected.
Recommended
Phoenix Auto Works T., Owner from Phoenix Auto Works responded on 02/06/2020 01:05 PM

Thank you once again Doug for your great review

James Kokron
Owner
602-918-7135

KF
Ken F.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
verified customerVerified Customer
Category: Service
Spoke with Denise. She said they were happy with the service. They did the work properly in a sufficient amount of time.
Recommended
Phoenix Auto Works T., Owner from Phoenix Auto Works responded on 02/06/2020 01:10 PM

Thank you  for your great review

James Kokron
Owner
602-918-7135

SW
gravatar
Stephanie W.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020
verified customerVerified Customer
Always get it done right!
Once again James and his team went above and beyond to get the job done. Vehicle is running like a champ!
Recommended
Phoenix Auto Works T., Owner from Phoenix Auto Works responded on 01/14/2020 07:46 AM

Thanks Once Again Stephanie for your great review and continued service to Phoenix AutoWorks

James Kokron
Owner
602-918-7135

MS
Mary S.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2020
verified customerVerified Customer
Category: Service
Mary said that she was very happy with how they took care of her when she was in dire need.
Recommended
Phoenix Auto Works T., Owner from Phoenix Auto Works responded on 01/14/2020 07:49 AM

Thanks Once Again Mary for your great review and continued service to Phoenix AutoWorks

James Kokron
Owner
602-918-7135

DS
Derrick S.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2020
verified customerVerified Customer
Category: Service
Derrick said the staff were skilled and offered affordable service.
Recommended
Phoenix Auto Works T., Owner from Phoenix Auto Works responded on 01/14/2020 07:48 AM

Thanks Once Again Derrick for your great review and continued service to Phoenix AutoWorks

James Kokron
Owner
602-918-7135
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