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Pioneer Automotive Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,010 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
3.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Car Maintenance, Oil Change, Auto Maintenance
Contact
(360) 679-5550
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
201 SE Pioneer Way Oak Harbor, WA 98277
Get Directions
Pioneer Automotive Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,010 Reviews)
Write a Review
Recent Reviews
CH
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Chuck H.
Coupeville, WA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
9
Basic service. Scheduling was easy and they were ready for me and work was done on time. Satisfied with work.
Satisfied.
Pioneer A. from Pioneer Automotive Services responded on 04/10/2025 10:02 AM

Thank you very much!

MH
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Meg H.
Oak Harbor, WA
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great old fashion service
Great home town service got it done fast and got a clean car back such great old fashion service
Pioneer A. from Pioneer Automotive Services responded on 04/10/2025 10:02 AM

It's alwasy great to see you! Thanks again!

PR
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Patricia R.
Coupeville, WA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Friendly greeting atmosphere upon arrival.
I am very happy with Pioneer Automotive and whenever I take my vehicles there to be serviced. After the routine maintenance service, they always give advice of future needs to have done. That helps alot to prepare for upcoming maintenance that will be needed to be done to keep my vehiciles in good shape( :
Pioneer A. from Pioneer Automotive Services responded on 04/10/2025 10:02 AM

We appreciate the review! Thank you very much!

JO
Jennifer O.
Oak Harbor, WA
Oldsmobile Alero
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Jennifer said they are great. Every time she goes in there they are really helpful, very nice. They allowed her to leave her vehicle there for 3 days. She has never had any problems with them, she really enjoys going there.
Recommended
Pioneer A. from Pioneer Automotive Services responded on 04/10/2025 10:03 AM

Thank you!

PC
Patty C.
Oak Harbor, WA
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Excellent
The level of professionalism and automotive knowledge demonstrated by the entire team far exceeded any experience I have ever had.
Thank you.
Pioneer A. from Pioneer Automotive Services responded on 04/10/2025 10:05 AM

We’re incredibly grateful for your feedback—thank you!

LB
Lance B.
Washington
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
Category: Service
Lance said they are timely, they are extremely fast, great service and their prices are good.
Recommended
Pioneer A. from Pioneer Automotive Services responded on 03/31/2025 10:38 AM

Thank you very much!

KS
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Kirby S.
Coupeville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
10
Great Service
Have been using Pioneer for years. Honest, prompt and correct service. They don't try to sell you anything you don't need.
Pioneer A. from Pioneer Automotive Services responded on 03/31/2025 10:39 AM

We appreciate the review! Thank you!

CC
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Craig C.
Coupeville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
New to us Ford Transit service
We’ve been bringing our vehicles here for over 6 years (that is a record for one auto service company) and with this new vehicle the service was the usual high standard. I thought the oil change would be expensive but it was as reasonable as our other vehicles. Pioneer has been straightforward since day one!
Pioneer A. from Pioneer Automotive Services responded on 03/31/2025 10:40 AM

Thank you very much! We sincerely appreciate the kind words, and are glad you have been a customer for so long. Thanks again!

FT
Fred T.
Washington
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Fred said they did what he told them to do and quickly.
Recommended
Pioneer A. from Pioneer Automotive Services responded on 03/31/2025 10:40 AM

Thank you!

HM
Hannah M.
Washington
Honda HR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Hannah said it was simple and easy.
Recommended
Pioneer A. from Pioneer Automotive Services responded on 03/31/2025 10:40 AM

We appreciate it! Thank you!

Verified Customer
Coupeville, WA
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Quick service
Brought my vehicle in for an oil change. Also checked coolant & battery. In and out quickly.
Pioneer A. from Pioneer Automotive Services responded on 03/31/2025 10:40 AM

It's always a pleasure! Thank you!

RP
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Randy P.
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Awesome!
When Jiffy lube cross threaded the spark plugs in my F350. Pioneer automotive got me in quick and made sure I was taken care of through the end.
Pioneer A. from Pioneer Automotive Services responded on 03/11/2025 11:01 AM

Thank you for the review! It was great to meet you, and we look forward to taking care of your fleet for you!

LS
Leslie S.
Oak Harbor, WA
Audi allroad
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Excellent service
For the last 7 years I’ve taken my car to Pioneer and have always been happy with the service they offer. They have very reasonable rates, they never try to upsell me and I wouldn’t take my car anywhere else.
Pioneer A. from Pioneer Automotive Services responded on 03/11/2025 11:05 AM

It's always a pleasure to see you! Thank you very much.

Verified Customer
Oak Harbor, WA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Good Service.
As advertised.
Pioneer A. from Pioneer Automotive Services responded on 03/11/2025 11:06 AM

Thank you very much for the review!

MW
Mark W.
Washington
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Mark said they gave frequent updates on the vehicle status, they found and resolved the issue, and found what it took to fix it.
Recommended
Pioneer A. from Pioneer Automotive Services responded on 03/11/2025 11:10 AM

Thank you for the kind review!

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