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Pioneer Auto Care LLC.

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(160 Reviews)
49
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 1.1/5Overall Rating 1.1/5Overall Rating 1.1/5Overall Rating 1.1/5Overall Rating 1.1/5
17
Total ReScores
4.9
ReScore Average
49
Net Promoter Score ®

Business Details

About

Complete Auto repair major and minor Foreign & Domestic. Engine repair, transmission repair, brakes repair, transmission, front end, alignment, tires, electrical, old school vehicles, we accept all fleet we also work with Enterprise and element we also work with all warranty companies.
Body shop paint dent repair framework fabrication
Complete Auto repair major and minor Foreign & Domestic. Engine repair, transmission repair, brakes repair, transmission, front end, alignment, tires, electrical, old school vehicles, we accept all fleet we also work with Enterprise and element we also work with all warranty companies.
Body shop paint dent repair framework fabrication rust repairs we work with all insurance companies.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(734) 341-5665
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
1148 N Wayne Rd Westland, MI 48185
Pioneer Auto Care LLC.'s Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(160 Reviews)

BS
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Brij S.
Canton, MI
Ford Escape Titanium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Honest and Outstanding
Pioneer provided very honest and outstanding service. Highly recommend to everyone needing car service.
abe t., manger from Pioneer Auto Care LLC. responded on 02/10/2025 09:26 AM

It's great to hear that you found our service honest and outstanding. We aim to be the guiding light in your auto care journey — think of us as your car's best friend! Your recommendation means the world to us, and we appreciate you sharing your experience with others. Drive safely!


MW
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MICHEAL W.
Inkster, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Has serviced my entire family vehicles
They are thorough, professional and friendly. Quality parts and explain the work before during and afterwards.

MA
MOHAMMED A.
Dearborn, MI
Buick Regal Turbo Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Best In town!!
Best place in town, very professional and honest people!
abe t., manger from Pioneer Auto Care LLC. responded on 02/03/2025 08:33 AM

We're glad to hear that you found us to be the best place in town! Being professional and honest is our middle name—though it might not fit on a business card. We appreciate your support and look forward to keeping your vehicle in tip-top shape!


MA
MOHAMMAD A.
Wayne, MI
Ford Fusion SE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Fixed my car
They are the people of their words and they fixed my car in car. So happy and recommend this shop to repair your car
abe t., manger from Pioneer Auto Care LLC. responded on 02/01/2025 02:23 PM

We appreciate your feedback and are glad to hear that we delivered on our promise! It's always our goal to have your car back on the road while keeping you as happy as a kid in a candy store. Your recommendation means a lot, and we’re here whenever you need us for your next automotive adventure!


MA
Mohammad A.
Wayne, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Wowowo
Amazing place to have my car worked on mechanical and body shop all at one stop shop
abe t., manger from Pioneer Auto Care LLC. responded on 01/31/2025 10:10 AM

We appreciate your feedback! It’s fantastic to hear that you found our one-stop shop for both mechanical and body work to be amazing. We like to think of ourselves as the Swiss Army knife of auto care—ready for anything that comes our way! If there’s anything else we can do for you in the future, just give us a shout. Safe travels!


MV
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MOSTANSAR V.
Canton, MI
Buick Encore Preferred
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/14/2025
verified customerVerified Customer
0
This place is a scam
They charged me for oil change AND redeemed my Groupon. Reason? Groupon is for synthetic blend. Why not change the difference? This place is a scam.

CP
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CHRISTINA P.
Ypsilanti, MI
Ford Bronco Sport Big Bend
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2025
verified customerVerified Customer
7
my one hour oil change appointment took 2 1/2 hours
They did a good job. They were very nice. The appointment time was more than twice what they told me.

DS
DAVID S.
Westland, MI
Dodge Nitro SXT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/20/2024
verified customerVerified Customer
0
Place is a joke
Unexperienced and unprofessional
Was supposed to be a couple days worth of work
I call the day it's supposed to be picked up they tell me tomorrow
I call the next day they say tomorrow.
That happened for over 2 weeks.
Finally get the car back they put back together poorly, stuff is loose or missing
Get it home same day I pull into the driveway it's smoking and leaking a bunch of fluid
They are now trying to charge another 700 dollars on top of the 2700 I already paid to have that problem fixed
Please do yourself a favor and never go to this joke of a business

TW
TONY W.
Taylor, MI
Chevrolet Equinox LS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/20/2024
verified customerVerified Customer
0
Worst wheel alignment ever
My vehicle needed a minor alignment. When I arrived the first thing I saw was grease all over my outside door panel.


Their receipt claims to have road tested, yet my wheel is 1/8 turn off center and my car pull much harder than before the alignment.

Terrible work.

SG
STEVEN G.
Romulus, MI
BMW 328xi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2024
verified customerVerified Customer
10
Customer Service
This company executed my concerns quickly and professionally. They were helpful in their engagement with my issue and very patient in resolving my electrical and mechanical issue with my new car. Offer great hospitality during my wait. Recommend others in using their service for their automotive issues

SW
SHARON W.
Westland, MI
Chevrolet Equinox LT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/28/2024
verified customerVerified Customer
0
A joke
They get over on you with parts and pricing. Also uing any kind of coupon they find some way to over charge you. The receptionist is a joke. Im never going back
Abe T., Manger from Pioneer Auto Care LLC. responded on 11/29/2024 02:53 PM

We appreciate you sharing your experience, and we're genuinely sorry to hear that it wasn't a positive one. It sounds like the only thing getting a workout during your visit was the calculator, and that's not how we like to operate. We strive for transparency in pricing and customer service, so your feedback is important to help us improve. It's clear we missed the mark, and we hope to learn from this to ensure a better experience for our customers in the future. If you're open to it, we'd like the chance to address your concerns further.

Thank you for contacting Pioneer automotive group

Please feel free to reach our district manager

(734)341-5665


LF
LATANYA F.
Romulus, MI
Ford Flex Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
verified customerVerified Customer
10
Quick & efficient
Pioneer for me in a bay, in a timely manner and finished my Oil change expeditiously. I love the fact that coffee, bottled water, and cans of pop, were available for free, to all guests. This was my 3rd visit (twice me and once for my son) in the past year, and I will definitely continue to be a repeat customer.
Abe T., Manger from Pioneer Auto Care LLC. responded on 11/21/2024 12:38 PM

We appreciate you taking the time to share your experience with us! It sounds like you've found your home away from home at Pioneer Auto Care. We're glad to hear that your oil change was completed in a flash and that the complimentary refreshments kept you well-hydrated during the wait. It's fantastic to know you and your son are making us part of your automotive routine—like adding peanut butter to your jelly. We're looking forward to your next visit and promise to keep the coffee flowing!

Thank you for contacting Pioneer automotive group

Please feel free to reach our district manager

(734)341-5665


AC
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ABE C.
Westland, MI
Nissan Maxima S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
Honestly
Honestly they are very good I was impressed ? about this shop reading reviews gotta come and see for yourself.
Never judge a book by the cover ?
Abe T., Manger from Pioneer Auto Care LLC. responded on 11/13/2024 11:45 AM

We're glad to hear that you were impressed! Your experience is exactly what we strive for, and we're happy our shop lived up to the hype. And you're spot on—sometimes the best surprises come from unexpected places. We hope to keep impressing you with our services!

Thank you for contacting Pioneer automotive group

Please feel free to reach our district manager

(734)341-5665


SC
SUSAN C.
Northville, MI
Jeep Renegade Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2024
verified customerVerified Customer
10
Brake pads and rotors replaced
We loved this shop and Jerry. First they are open on Saturdays and you don’t need an appointment. Second they have the best pricing for work done. Will return to this shop and refer others.

HA
HASSAN A.
Farmington, MI
Ford Explorer XLT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/05/2024
verified customerVerified Customer
9
Alignment
Overall satisfied
Abe T., Manger from Pioneer Auto Care LLC. responded on 11/05/2024 10:37 AM

We're glad to hear that you were overall satisfied with your experience. It's our mission to keep those wheels turning smoothly! If there’s anything we can do to bump that rating to five stars next time, please let us know. Your feedback helps us fine-tune our services. Safe travels ahead!

Thank you for contacting Pioneer automotive group

Please feel free to reach our district manager

(734)341-5665

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