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Pioneer Auto Care LLC.

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(163 Reviews)
49
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 1.1/5Overall Rating 1.1/5Overall Rating 1.1/5Overall Rating 1.1/5Overall Rating 1.1/5
17
Total ReScores
4.9
ReScore Average
49
Net Promoter Score ®

Business Details

About

Complete Auto repair major and minor Foreign & Domestic. Engine repair, transmission repair, brakes repair, transmission, front end, alignment, tires, electrical, old school vehicles, we accept all fleet we also work with Enterprise and element we also work with all warranty companies.
Body shop paint dent repair framework fabrication
Complete Auto repair major and minor Foreign & Domestic. Engine repair, transmission repair, brakes repair, transmission, front end, alignment, tires, electrical, old school vehicles, we accept all fleet we also work with Enterprise and element we also work with all warranty companies.
Body shop paint dent repair framework fabrication rust repairs we work with all insurance companies.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(734) 341-5665
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
1148 N Wayne Rd Westland, MI 48185
Pioneer Auto Care LLC.'s Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(163 Reviews)

LF
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LATANYA F.
Romulus, MI
Lincoln MKZ Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Over and Beyond
The shop didn’t have enough time to fix my son’s car by the time they looked at it. They weren’t going to be able to fix it until Monday. But when I informed them that he had to return to college on Monday and didn’t want to miss his football workout, a mechanic stayed over that night and came in on his off day, to complete the work. His car went in on Friday and we picked it up on Saturday.
abe t., manger from Pioneer Auto Care LLC. responded on 03/18/2025 09:19 AM

We're glad to hear that we could bring a little game day spirit to your son's car situation! Our mechanics certainly have a knack for bending time—like the superheroes of auto repair. We appreciate you trusting us with the task and are glad we could help him get back to college and his football workouts. If any more car troubles come your way, you know where to find us. Safe travels and go team!


BD
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BHARTI D.
Plymouth, MI
Buick Envision Avenir
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Quick Oil Change
Abe and his team are fast and efficient and easily honored my groupon for an oil change, tire rotation and other review of any issues. They are great and honest.
abe t., manger from Pioneer Auto Care LLC. responded on 03/10/2025 12:50 PM

We really appreciate your praise for Abe and the team! It sounds like they hit the ground running with that oil change and tire rotation. We take pride in being fast and efficient, though it seems like they might hold the title for being turbocharged! Your recognition of our honesty means a lot – we believe in transparent service, just like a clear windshield on a sunny day. Thanks for choosing us; we look forward to keeping you rolling smoothly!


DC
DENA C.
Westland, MI
Chevrolet Trailblazer LT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
A1 Service
The service I received was nothing less than incredible! Parts/labor was a lil costly but, overall I was extremely satisfied with the service and repair!!
abe t., manger from Pioneer Auto Care LLC. responded on 03/04/2025 09:25 AM

It's great to hear that you had an incredible experience with our service! We completely understand that parts and labor can feel a bit like a rollercoaster ride for your wallet, but we're glad to know that your satisfaction soared high above. If there's anything else you need in the future, just know we're here for you—like that reliable friend who always has a spare tire handy. Happy motoring!


BS
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Brij S.
Canton, MI
Ford Escape Titanium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Honest and Outstanding
Pioneer provided very honest and outstanding service. Highly recommend to everyone needing car service.
abe t., manger from Pioneer Auto Care LLC. responded on 02/10/2025 09:26 AM

It's great to hear that you found our service honest and outstanding. We aim to be the guiding light in your auto care journey — think of us as your car's best friend! Your recommendation means the world to us, and we appreciate you sharing your experience with others. Drive safely!


MW
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MICHEAL W.
Inkster, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Has serviced my entire family vehicles
They are thorough, professional and friendly. Quality parts and explain the work before during and afterwards.
abe t., manger from Pioneer Auto Care LLC. responded on 03/19/2025 01:40 PM

We're delighted to hear that you had such a positive experience with us! It sounds like our team hit the nail on the head with thoroughness and communication. We aim to treat every vehicle like royalty, and your feedback confirms we're on the right track. If there’s anything else we can help you with, just give us a shout!


MA
MOHAMMED A.
Dearborn, MI
Buick Regal Turbo Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Best In town!!
Best place in town, very professional and honest people!
abe t., manger from Pioneer Auto Care LLC. responded on 02/03/2025 08:33 AM

We're glad to hear that you found us to be the best place in town! Being professional and honest is our middle name—though it might not fit on a business card. We appreciate your support and look forward to keeping your vehicle in tip-top shape!


MA
MOHAMMAD A.
Wayne, MI
Ford Fusion SE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Fixed my car
They are the people of their words and they fixed my car in car. So happy and recommend this shop to repair your car
abe t., manger from Pioneer Auto Care LLC. responded on 02/01/2025 02:23 PM

We appreciate your feedback and are glad to hear that we delivered on our promise! It's always our goal to have your car back on the road while keeping you as happy as a kid in a candy store. Your recommendation means a lot, and we’re here whenever you need us for your next automotive adventure!


MA
Mohammad A.
Wayne, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Wowowo
Amazing place to have my car worked on mechanical and body shop all at one stop shop
abe t., manger from Pioneer Auto Care LLC. responded on 01/31/2025 10:10 AM

We appreciate your feedback! It’s fantastic to hear that you found our one-stop shop for both mechanical and body work to be amazing. We like to think of ourselves as the Swiss Army knife of auto care—ready for anything that comes our way! If there’s anything else we can do for you in the future, just give us a shout. Safe travels!


MV
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MOSTANSAR V.
Canton, MI
Buick Encore Preferred
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/14/2025
verified customerVerified Customer
0
This place is a scam
They charged me for oil change AND redeemed my Groupon. Reason? Groupon is for synthetic blend. Why not change the difference? This place is a scam.

CP
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CHRISTINA P.
Ypsilanti, MI
Ford Bronco Sport Big Bend
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2025
verified customerVerified Customer
7
my one hour oil change appointment took 2 1/2 hours
They did a good job. They were very nice. The appointment time was more than twice what they told me.

DS
DAVID S.
Westland, MI
Dodge Nitro SXT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/20/2024
verified customerVerified Customer
0
Place is a joke
Unexperienced and unprofessional
Was supposed to be a couple days worth of work
I call the day it's supposed to be picked up they tell me tomorrow
I call the next day they say tomorrow.
That happened for over 2 weeks.
Finally get the car back they put back together poorly, stuff is loose or missing
Get it home same day I pull into the driveway it's smoking and leaking a bunch of fluid
They are now trying to charge another 700 dollars on top of the 2700 I already paid to have that problem fixed
Please do yourself a favor and never go to this joke of a business

TW
TONY W.
Taylor, MI
Chevrolet Equinox LS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/20/2024
verified customerVerified Customer
0
Worst wheel alignment ever
My vehicle needed a minor alignment. When I arrived the first thing I saw was grease all over my outside door panel.


Their receipt claims to have road tested, yet my wheel is 1/8 turn off center and my car pull much harder than before the alignment.

Terrible work.

SG
STEVEN G.
Romulus, MI
BMW 328xi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2024
verified customerVerified Customer
10
Customer Service
This company executed my concerns quickly and professionally. They were helpful in their engagement with my issue and very patient in resolving my electrical and mechanical issue with my new car. Offer great hospitality during my wait. Recommend others in using their service for their automotive issues

SW
SHARON W.
Westland, MI
Chevrolet Equinox LT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/28/2024
verified customerVerified Customer
0
A joke
They get over on you with parts and pricing. Also uing any kind of coupon they find some way to over charge you. The receptionist is a joke. Im never going back
Abe T., Manger from Pioneer Auto Care LLC. responded on 11/29/2024 02:53 PM

We appreciate you sharing your experience, and we're genuinely sorry to hear that it wasn't a positive one. It sounds like the only thing getting a workout during your visit was the calculator, and that's not how we like to operate. We strive for transparency in pricing and customer service, so your feedback is important to help us improve. It's clear we missed the mark, and we hope to learn from this to ensure a better experience for our customers in the future. If you're open to it, we'd like the chance to address your concerns further.

Thank you for contacting Pioneer automotive group

Please feel free to reach our district manager

(734)341-5665


LF
LATANYA F.
Romulus, MI
Ford Flex Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
verified customerVerified Customer
10
Quick & efficient
Pioneer for me in a bay, in a timely manner and finished my Oil change expeditiously. I love the fact that coffee, bottled water, and cans of pop, were available for free, to all guests. This was my 3rd visit (twice me and once for my son) in the past year, and I will definitely continue to be a repeat customer.
Abe T., Manger from Pioneer Auto Care LLC. responded on 11/21/2024 12:38 PM

We appreciate you taking the time to share your experience with us! It sounds like you've found your home away from home at Pioneer Auto Care. We're glad to hear that your oil change was completed in a flash and that the complimentary refreshments kept you well-hydrated during the wait. It's fantastic to know you and your son are making us part of your automotive routine—like adding peanut butter to your jelly. We're looking forward to your next visit and promise to keep the coffee flowing!

Thank you for contacting Pioneer automotive group

Please feel free to reach our district manager

(734)341-5665

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