business image

Platinum Plus Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(517 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
3
Total ReScores
4.0
ReScore Average
86
Net Promoter Score ®

Business Details

About

The mechanics at our shop has over 40 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy. We at Platinum Plus Auto Repair know your car is more than a tool that gets you from point A to point B, it’s your freedom. We have many Payment Option's to help get you up and running. The mechanics at our shop has over 40 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy. We at Platinum Plus Auto Repair know your car is more than a tool that gets you from point A to point B, it’s your freedom. We have many Payment Option's to help get you up and running. Your car lets you complete essential daily activities such as traveling to and from work, buying groceries, and picking up the children from school. You depend on it, so it’s important your car receives quality repairs and service. When you bring your car to Platinum Plus Auto Repair we make sure your car leaves trouble-free so you can have your freedom, and your peace of mind. ...more

Categories
Auto Repair, Oil Change, Tires
Contact
(804) 303-9828

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
11530 Hull St Rd Midlothian, VA 23112
Platinum Plus Auto Repair 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(517 Reviews)

BD
Benjamin D.
Chester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2024
verified customerVerified Customer
Category: Service
Benjamin said they fixed his vehicle fast and they were good with customer service.
Recommended

WR
Wayne R.
Chesterfield, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/10/2024
verified customerVerified Customer
Category: Service
Wayne said he did not ask enough questions initially. The cost for basic labor does not include the parts. It was a major repair and ended up costing $7000 for his older vehicle. More transparency would be helpful. He is a repeat customer of this business and has always been pleased with the technician's work and service. He highly recommends this business.
Recommended

AB
Ailany B.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2024
verified customerVerified Customer
Category: Service
Ailany said that they were really good.
Recommended

RH
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Reggie Maurice H.
Midlothian, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2024
verified customerVerified Customer
9
Reg
Great people.
Casey E., MANAGER from Platinum Plus Auto Repair responded on 04/18/2024 04:57 AM

Thank you!! :)

Casey E. 
Manager
804-303-9828


FJ
Franklin J.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2024
verified customerVerified Customer
Category: Service
Spoke with Franklin's wife Angela. She said they were very informative and she got all the information she needed.
Recommended
Casey E., MANAGER from Platinum Plus Auto Repair responded on 04/08/2024 05:05 AM

Thank you so much!

Casey E. 
Manager
804-303-9828


WB
Wayne B.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2024
verified customerVerified Customer
Category: Service
Wayne said he has been going there for 3 years, trusts them, and they do good work.
Recommended
Casey E., MANAGER from Platinum Plus Auto Repair responded on 04/03/2024 12:18 PM

Thank you, Wayne! 

Casey E. 
Manager
804-303-9828


BR
Billy R.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2024
verified customerVerified Customer
Category: Service
Billy said they're good people to work with, very thorough with their inspections. He doesn't like that he can't set an appointment for work that needs to be done there, as it's a first come, first serve basis.
Recommended

WB
Warren B.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2024
verified customerVerified Customer
Category: Service
Warren stated that they got it done right. He said that they are the best people to go to.
Recommended
Casey E., MANAGER from Platinum Plus Auto Repair responded on 03/25/2024 06:49 AM

Thanks, Warren!!! 

Casey E. 
Manager
804-303-9828


ER
Edward R.
Chester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2024
verified customerVerified Customer
Category: Service
Edward said that his vehicle has been running bad for a long time and now, it has never run better. Stevenson is really good. His vehicle drives like it's new.
Recommended
Casey E., MANAGER from Platinum Plus Auto Repair responded on 03/12/2024 04:58 AM

Aww so glad to hear. Thank you, Ed!! 

Casey E. 
Manager
804-303-9828


NG
Nancy G.
Chesterfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2024
verified customerVerified Customer
Category: Service
Nancy said they always do a good service. She said they were friendly and explained everything.
Recommended
Casey E., MANAGER from Platinum Plus Auto Repair responded on 03/12/2024 04:57 AM

Thank you, Nancy! :)

Casey E. 
Manager
804-303-9828


JL
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Jared L.
Williamstown, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2024
10
Very efficient ,and employees very friendly
I was in and out with no problems!!! They told me all information clearly and helped to get the best fixes for my car for the best prices would highly recommend this show !!!! Thank you for the services!!!
Casey E., MANAGER from Platinum Plus Auto Repair responded on 02/15/2024 01:13 PM

Thank you so much, Jared!

Casey E. 
Manager
804-303-9828


MK
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Matthew K.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2024
verified customerVerified Customer
10
Friendly and Knowledgeable
Car hit the 150K miles mark and started having trouble. Took it in to get checked out and they were able to find all the issues and recommended fixes for everything. Very friendly crew and would recommend trying them out.
Casey E., MANAGER from Platinum Plus Auto Repair responded on 02/08/2024 09:11 AM

Thank you so much, Matthew!

Casey E. 
Manager
804-303-9828


FH
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FRANK H.
Midlothian, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2024
verified customerVerified Customer
10
Great service
When they check my breaks and saw how bad they were. They seemed very concerned about my saftey and had me in and out in a good amount of time. The staff was very friendly and helpful.
Casey E., MANAGER from Platinum Plus Auto Repair responded on 02/05/2024 05:25 AM

Thank you, Frank!

Casey E. 
Manager
804-303-9828


WR
Wayne R.
Chesterfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2024
verified customerVerified Customer
Category: Service
Wayne said they are very friendly, cordial, very professional, timely, and do what they say at the price they say.
Recommended
Casey E., MANAGER from Platinum Plus Auto Repair responded on 02/05/2024 05:25 AM

Thank you, Wayne!

Casey E. 
Manager
804-303-9828


SM
gravatar
SETH M.
Midlothian, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2024
verified customerVerified Customer
10
Excellent
Always provide me with prices and suggestions before work is done
Casey E., MANAGER from Platinum Plus Auto Repair responded on 01/15/2024 06:14 AM

Thank you, Seth!!! :)

Casey E. 
Manager
804-303-9828

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