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P&M Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(618 Reviews)
85
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
5%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
85
Net Promoter Score ®

Business Details

About

Our Certified Service department is staffed with highly qualified and experienced Service Advisors and Auto Repair Technicians. We have been providing Automotive Repair to Salem, Oregon and surrounding areas since 1975. Our Certified Service department is staffed with highly qualified and experienced Service Advisors and Auto Repair Technicians. We have been providing Automotive Repair to Salem, Oregon and surrounding areas since 1975.

Categories
Auto Repair, Diesel Services, Towing Service
Contact
(503) 363-9956
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
264 Lancaster Dr NE Salem, OR 97301-5111
Get Directions

Affiliations

P&M Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(618 Reviews)
Write a Review
Recent Reviews
GA
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GWENELLYN A.
Salem, OR
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Great Business!
I always get friendly, excellent service here. They are really good about explaining what they've done and what needs to be fixed, if anything, and why. They know my car better than I do! :)
Verified Customer
Salem, OR
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Everyone was friendly and informative
Questions were answered, good friendly discussions were given, even pictures of what needed repaired. Recommendations for future was shared.
PH
Pat H.
Albany, OR
Mazda MX-5 Miata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Pat said they are terrific, they are prompt, and they treat her well.
Recommended
DH
David H.
Salem, OR
Mazda MX-5 Miata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
David said they have good service, and they had a short wait.
Recommended
JB
Jim B.
Salem, OR
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Jim said they treated him right. They couldn't help him and there was no charge.
Recommended
DY
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DAVID Y.
Salem, OR
Chevrolet S-10
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Always Great Service!
Great customer service and the service documentation is outstanding!
DH
Dennis H.
Oregon
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Dennis said everything went smoothly. They were prompt, efficient and professional.
Recommended
JB
Jacob B.
Salem, OR
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Jacob said detailed diagnosis, fantastic communication and timeliness.
Recommended
KT
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KEITH T.
Salem, OR
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
Great
Great Service
TF
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TONK, DEBBIE F.
Salem, OR
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Excellent Service
I recently had a problem with the gear shift on my car and was stuck blocking an entrance to a parking lot. The P & M tow truck arrived within 10 minutes of my call and towed my car to a secure area since it was after business hours. I received a call early the next morning with a description of the problem and cost of the repair. Once the they received the part, my car was ready that afternoon. They also gave my car a thorough check-up and, to my surprise, gave it a quick wash! I’ve taken my cars to P & M for years and they always provide excellent, friendly service for a reasonable price. Great customer service!
BG
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BILL G.
Keizer, OR
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Professional work always
Matt Brockman is always good to work with. Problems are explained and process to fix. Service is always great.
SB
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Susan B.
Sheridan, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
10
Marcus
Marcus was very friendly, prompt and informative. I appreciated Marcus asking me who I was working with at the dealer.
KM
Kirk M.
Salem, OR
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Service
Kirk said he's been dealing with them for a long time and they've been really good each time.
Recommended
TG
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TIENNE G.
Salem, OR
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Great service
My co-worker recommended this place because she brings her mini cooper here. They got me in the next week, dropped off my car, provided different options for inspections and took in my concerns. They called me with updates and recommendations. I picked up my car that day and scheduled the replacement for my horn issue the next week. Prices seemed fair enough and I got to pick what I wanted to repair so I wasnt overwhelmed with a huge bill.
PJ
Patrick J.
Creswell, OR
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Patrick said they seem to treat him fair and were able to get the vehicle fixed much faster than he thought.
Recommended
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