business image

Potter's Automotive

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(64 Reviews)
69
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
69
Net Promoter Score ®

Business Details

About

Potter's Automotive & Collision Repair is located in beautiful downtown Silverton, Oregon. We have been servicing the vehicles in Silverton and the surrounding areas since 1981. We fix all makes and models and pride ourselves on quality and value. Potter's Automotive & Collision Repair is located in beautiful downtown Silverton, Oregon. We have been servicing the vehicles in Silverton and the surrounding areas since 1981. We fix all makes and models and pride ourselves on quality and value.

Categories
Auto Repair, Oil Change, Auto Body
Contact
(503) 873-4998

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
205 South 1st Street Silverton, OR 97381
Potter's Automotive's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(64 Reviews)

SL
gravatar
STEVE L.
Silverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2022
verified customerVerified Customer
9
Car Repair at Potters
Potters has found and fixed a "clunk" in our car. They looked underneath and took it out for test drives and determined what we needed to do. They fixed it and - no more "clunk" !! I would recommend Potters for automotive maintenance and repairs. Steve

MT
Mark T.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2022
verified customerVerified Customer
Category: Service
Mark said they got everything done in a timely manner and they were friendly.
Recommended

KM
Khadar M.
Silverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2022
verified customerVerified Customer
Category: Service
Khadar said no complaints except for the one time, other than that, they did a great job and are pretty transparent at their business. He stated they are good. They were up-front, and he appreciates that.
Recommended

CJ
Chase J.
Silverton, OR
GMC Pickup
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/09/2022
verified customerVerified Customer
Category: Service
Chase said they had his vehicle for 3 weeks and did not really do much, and it is frustrating still not knowing what the issue is.
Recommended

CN
Cindy N.
Silverton, OR
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/28/2022
verified customerVerified Customer
Category: Service
Cindy said they didn't replace the belts that were asked of them. She said when she went to pick up her vehicle, she had to wait for them to order the belts and put them on. She would not recommend because the new owners do not offer to pick up and drop off customers anymore.
Not Recommended

ZJ
Zane J.
Silverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2022
verified customerVerified Customer
Category: Service
Zane said he got in same day and they fixed her vehicle. His vehicle is still working.
Recommended

BH
gravatar
BILL H.
Silverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2022
verified customerVerified Customer
10
Quality work and great customer service
I started getting our card serviced at Potter’s instead of the dealerships a few years ago, and was very happy with both the high work quality and lower prices. I was a little nervous when new owners purchased Potter’s last year, but if anything my experience has improved since then. Everyone wants a local auto shop they can trust, and we are very fortunate to have Potter’s in Silverton!

CK
Charlie K.
Silverton, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/05/2022
verified customerVerified Customer
Category: Service
Charlie said the communication at times wasn't great but everything else was great.
Recommended

SL
Scott L.
Silverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2022
verified customerVerified Customer
Category: Service
Scott said the staff is communicative and the prices are fair. Overall, they did a good job.
Recommended

MB
Mark B.
Silverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2022
verified customerVerified Customer
Category: Service
Mark said personable, professional, and fixed what needed fixed.
Recommended

MH
Mark H.
Silverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2022
verified customerVerified Customer
Category: Service
Mark said they got done in a timely manner. There were some problems and they gave him a discount. The staff were very friendly.
Recommended

BK
gravatar
BILL K.
Silverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2022
verified customerVerified Customer
10
Great service
I’ve taken multiple vehicles here for various services under old and new ownership and just have to say I am so very pleased! Thanks a bunch!

TD
Tim D.
Silverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2022
verified customerVerified Customer
Category: Service
Tim stated the business did an excellent job quicker than he expected.
Recommended

MB
Matt B.
Woodburn, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2022
verified customerVerified Customer
Category: Service
Matt stated the business provided good service and nice people.
Recommended

JS
gravatar
Jenna S.
Silverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2022
10
Top Notch! Highly Recommended!
I really appreciate their honesty and experience. Staff went out of their way to make sure my car was running perfect before a long road trip.
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