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Preston Hyundai Boardman

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,190 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
91
Total ReScores
4.6
ReScore Average
76
Net Promoter Score ®

Business Details

About

Preston Hyundai in Boardman, OH. is staffed with expert technicians who provide quality Hyundai repair and maintenance. Preston Hyundai in Boardman, OH. is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(330) 965-7440

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
7554 Market Street Boardman, OH 44512

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
71
Net Promoter Score ®

Business Details

Categories
Contact
(330) 965-7440
No Business Hours Provided

Business Hours

* No Time Zone Provided
7554 Market Street Youngstown, OH 44512

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11
Total ReScores
5.0
ReScore Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(330) 965-7440
No Business Hours Provided

Business Hours

* No Time Zone Provided
7554 Market Street Youngstown, OH 44512
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,190 Reviews)

Verified Customer
Youngstown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Category: Service
Great service
Well prepared. Explained diagnostics testing and aspects of recall. Prompt service.

BC
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BARBARA C.
Columbiana, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Category: Service
Shoppers looking for quality
Quality of staff,service,sales and products!
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 02/13/2025 10:32 AM

We appreciate your recognition of our dedicated team and offerings! It's great to hear that our staff made an impression with their service and knowledge. We strive to provide top-notch experiences and products, and it's rewarding to know we hit the mark. If you ever need assistance or have questions in the future, just holler—we're here to help!


Verified Customer
Mineral Ridge, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2025
verified customerVerified Customer
7
Category: Service
Oil consumption in my Tucson
I was having to add a quart of oil about every 500 miles. I took it in for an oil change & they overfilled it. Took it back & they removed some. We are doing an oil consumption test for a second time. Waiting for results. They are being helpful.
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 02/13/2025 10:33 AM

We appreciate you sharing your experience with us. It sounds like you’ve been through a bit of a wild oil adventure! We’re glad to hear that our team is being helpful as you navigate the oil consumption test. Fingers crossed that the results give you some clarity—and perhaps a little less oil wrestling in the future. If you have any further questions along the way, don’t hesitate to reach out. We’re here to help!


CK
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COURTNEY K.
Wellsville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
10
Category: Service
Hyundai Tuscan
I was very impressed with the customer service. My car was serviced quickly and I appreciate the follow up call.

DJ
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DEBORAH J.
Youngstown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2024
verified customerVerified Customer
10
Category: Service
Repairs and/or recalls
Service has always been excellent
Staff always professional courteous and friendly
Family has been with Preston for many years...now granddaughter has now been part of Preston family on her own for past 3 years...

Verified Customer
Girard, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2024
verified customerVerified Customer
10
Category: Service
Quick and detailed
Overall a great experience! They checked everything and even cleaned the car up! Easy drop off and pick up.

LF
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LINDA F.
Youngstown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
10
Category: Service
Great service
Everything is always done correctly the first time .

Verified Customer
New Castle, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2024
verified customerVerified Customer
10
Category: Service
Excellent services
The service was excellent all the way through
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 10/02/2024 10:50 AM

We're delighted to hear that the service met your expectations at every turn! It's always our goal to provide an experience that's as smooth as a well-oiled machine. If there's anything more we can do to keep your Hyundai running smoothly, just let us know. Your satisfaction is the fuel that drives us!


JS
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JEFFREY S.
Lisbon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2024
verified customerVerified Customer
9
Category: Service
Experience
Great experience, associates were very helpful and friendly!
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 10/02/2024 10:50 AM

It's fantastic to hear that you had a great experience with our team! We're glad our associates could lend a helping hand and brighten your day. After all, a little friendliness goes a long way in the car-buying journey. Wishing you many enjoyable drives ahead!


Verified Customer
Youngstown, OH
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/25/2024
verified customerVerified Customer
3
Category: Service
2017 Tuscon Engine Failure
Fair service. Engine failure with 67,000 miles. Seems to be a problem with several model years once I researched the problem. Never received a recall notice. Engine was replaced; however, it took four weeks to complete. If you hear a knocking noise no matter how slight take it to your dealer.
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 09/25/2024 11:59 AM

Thank you for taking a moment to share your experience with us. It's always tough to hear about engine troubles, especially with a vehicle that should be on its travels without a hitch. We completely understand that four weeks can feel like an eternity when you're waiting for your car to be fixed, and we're sorry for the inconvenience it caused you. Your mention of the knocking noise is something we'd advise anyone to investigate promptly. We appreciate your feedback as it helps us keep an eye on matters that need attention. If you have any further concerns or suggestions, don't hesitate to reach out. We're here to help make your experience better and keep those engines humming smoothly!


CP
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CHERYL P.
New Castle, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2024
verified customerVerified Customer
10
Category: Service
Great service
Great efficient service and staff!
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 08/20/2024 04:24 AM

We're glad to hear you had a positive experience at our dealership! Providing efficient service and attentive staff is what we aim for. Thank you for taking the time to share your feedback, see you next time!


TT
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TERRANCE T.
Boardman, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2024
verified customerVerified Customer
5
Category: Service
Service
The service advisor was very friendly, knowledgeable and professional.
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 08/20/2024 04:24 AM

We're thrilled to hear that you had a positive experience with our service advisor! We pride ourselves on providing friendly, knowledgeable, and professional customer service. We appreciate your feedback and look forward to serving you again in the future.


AM
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AMADO M.
Warren, OH
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/20/2024
verified customerVerified Customer
3
Category: Service
Bad experience
Went for couple hours job, ended up a week without my car and didn't get fixed.
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 04/22/2024 04:37 AM

We're truly sorry to hear about your experience, and we completely understand the frustration of expecting a quick fix but ending up without your car for a week. We take these matters seriously. Unfortunately, there was a campaign part that had moved to a backorder status. We had given you a loaner vehicle during that time, but also understand that you needed yours back for the tow capabilties. We have your information and will be reaching out as soon as we expect the part to arrive to get this corrected for you. We will offer you a loaner again when you return. Thank you for bringing this to our attention.


Verified Customer
Hermitage, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/07/2024
verified customerVerified Customer
5
Category: Service
engine replacement
not sure why i had to pay for 10 percent of something covered under warranty
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 04/08/2024 04:33 AM

We appreciate you sharing your experience with us. It's important to us that our customers feel confident and informed about their service visit. If you have any concerns about the charges, please reach out me at your convenience at jzuckla@prestonauto.com so that we can address this matter. We're here to help and ensure your complete satisfaction. Thank you for choosing Preston Hyundai Boardman. -Joanna Zuckla Service Manager. 


JS
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JOSEPH S.
Youngstown, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/23/2024
verified customerVerified Customer
9
Category: Service
Very good customer service
Car was done in a timely fashion everything was explained
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 04/08/2024 04:33 AM

Dear Joseph, We're delighted to hear that your experience with us was smooth and efficient. Customer satisfaction is our top priority, and we're pleased to know that our team provided you with a comprehensive explanation and timely service. We look forward to serving you again in the future. Best regards, Preston Hyundai Boardman

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