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Pride Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(839 Reviews)
66
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Score Details

5 stars
75%
4 stars
12%
3 stars
5%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
18
Total ReScores™
4.8
ReScore™ Average
66
Net Promoter Score ®

Business Details

About

Ride with Pride! Pride Hyundai is located in Batesville, MS. We are easily accessible from Tupelo, MS and Clarksdale, MS. Call or email us to set up an appointment with our top-notch Service Center. Our technicians are trained to keep your vehicle in top running condition! Ride with Pride! Pride Hyundai is located in Batesville, MS. We are easily accessible from Tupelo, MS and Clarksdale, MS. Call or email us to set up an appointment with our top-notch Service Center. Our technicians are trained to keep your vehicle in top running condition!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(662) 563-5464
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 1:00 PM
Sun
closed
* No Time Zone Provided
680 Highway 6 West Batesville, MS 38606
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(839 Reviews)
Write a Review
Recent Reviews
CW
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Charity W.
Robinsonville, MS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/05/2024
0
Category: Service
Just bought a car
This is the worse dealership to buy a vehicle from. I just got my car not even 2 months and it stops on me because of a recall that wasn't disclosed. When I got the oil change for nothing( didn't need it), they wouldn't reimburse me and wouldn't pay to get the car towed to fix it. When I called Ms Smith and her supervisor( Larry something)he actually got an attitude. Really bad experience!! Do not shop with them!!!!
PM
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Paul M.
Desoto, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2023
10
Category: Service
Excellent customer service, and speedy repair!
Saturday 9/16/23, while traveling from Dallas, TX to Oxford, MS to visit my son (a freshman at Ole Miss) the turbocharger on my 2017 Hyundai Tucson failed. We diagnosed the problem late that day, and we made the decision to drop the vehicle at Pride Hyundai in Batesville, MS on Sunday, 9/16. The team at Pride took it from there! The vehicle was ready for pickup Friday 9/22 as requested, and we were able to return from Dallas that day and pick up the car over the weekend! Given that we live almost 500 miles away, everyone at Pride was very understanding of our situation. We cannot thank these guys enough for helping us through a very challenging situation. We highly recommend this business!
thank you!
Paul, Erika, & Mitchell
VW
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VELMA W.
Batesville, MS
2022 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2022
verified customerVerified Customer
10
Category: Service
Oil Change
The oil change went as planned. The staff was very courteous and the waiting area was clean and coffee was provided. This is my second Santa Fa and I have gotten all my oil changes at Pride's.
Verified Customer
Charleston, MS
2022 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2022
verified customerVerified Customer
10
Category: Service
Fast and friendly service
I had a scheduled appointment for regular maintenance. I had a doctor's appointment earlier that morning. I received an injection and my foot. I arrived at the dealership earlier than my appointment. After I explained my situation there was a rush put on my service. So grateful!
Verified Customer
Batesville, MS
2019 TUCSON
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/19/2022
verified customerVerified Customer
6
Category: Service
Could have been much quicker
They changed the diagnosis three times on my repair. I was lucky the third one was truly the problem. It took all day for this too and was not ready when they told me it would be.
RH
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ROGER H.
Oakland, MS
2022 SANTA CRUZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/10/2022
verified customerVerified Customer
8
Category: Service
Good
Good group in the service department, answered any questions and were pretty quick with my service.
Verified Customer
Batesville, MS
2018 ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2022
verified customerVerified Customer
10
Category: Service
Went well
Will use service again
Verified Customer
Eupora, MS
2020 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2022
verified customerVerified Customer
10
Category: Service
professional service and staff are very helpful and friendly.
This is a wonderful atmosphere to be in when you bring your car to be serviced because it will be
done right the first time. It's a very respectfully place to buy a car and to do business with.
Verified Customer
Winona, MS
2020 ELANTRA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/06/2022
verified customerVerified Customer
1
Category: Service
Slow
Took car for an oil change. Appointment 9:00AM did not get out until 11:00AM
MB
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MARGARET B.
Clarksdale, MS
2018 SANTA FE SPORT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2022
verified customerVerified Customer
10
Category: Service
Take pride in Pride
Quick service. Very friendly and polite associates.
Verified Customer
Abbeville, MS
2022 ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2022
verified customerVerified Customer
10
Category: Service
Oil Change
It was a nice experience! Although it took an hour wait I was very comfortable and relaxed! The waiting area is amazing as you wait for your vehicle! Staff was so friendly and nice
EH
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EMMA H.
Cleveland, MS
2020 PALISADE
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/29/2022
verified customerVerified Customer
8
Category: Service
Loose oil plug
My experience is usually great but my last time there having my oil changed they forgot to tighten the oil plug and I lost a quart of oil. The good thing is that I paid attention to the oil leak and called them. I had to take to the nearest shop because I wasn’t able to drive that far to have them correct. They did give a free oil change after apologizing.
CB
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Chatt B.
Grenada, MS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/29/2022
0
Category: Service
Horrible Service
Has had my car for over a month (05/10), gave me a run around and finally told me after weeks of calling that they had no paperwork of my car being there. Finally located it on the lot and still no work has been done. Here it is 6/29 still can’t even get an update. Absolutely dissatisfied, 0/10
KS
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KELCEY S.
Cleveland, MS
2022 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2022
verified customerVerified Customer
10
Category: Service
Service
The staff at Pride Hyundai are always polite and helpful. They get my car in and taken care of quickly.
JR
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JC R.
Courtland, MS
2021 ELANTRA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/04/2022
verified customerVerified Customer
0
Category: Service
Poor Customer Services
This dealership is a joke! If I could give them a zero I would . The never does what I schedule the appointment for ! Emily use to give you the paperwork letting you know what was all done for today. Then at your appointment if you need anything extra she’ll let you know. Not now! All they want you to do is signed and leave ! I have been waiting on a part for my car for 3weeks no one as given me and eta on the part! I had to call and asked what was going on!!!
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