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Pro Fix Auto Service

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(43 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average

Business Details

Categories
Contact
(602) 240-5411

Business Hours

Mon
8:30 AM - 6:30 PM
Tue
8:30 AM - 6:30 PM
Wed
8:30 AM - 6:30 PM
Thu
8:30 AM - 6:30 PM
Fri
8:30 AM - 6:30 PM
Sat
10:30 AM - 3:30 PM
Sun
closed
* Arizona
2245 E Mcdowell Rd Phoenix, AZ 85006
Pro Fix Auto Service's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(43 Reviews)

PR
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Peter R.
Tempe, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/10/2021
Fraud Mechanic | Over Charged | Underdelivered
I took my car to M & M auto for an electrical drain, Brakes, and Radiator fan replacement. I told him I didn't want to fix anything until I could find the drain because any electrical components would be compromised if that was not fixed. Fadi proceeded to tell me that he couldn't fix the drain unless he replaced my alternator, thermostat, oil leaks in the motor, suspension and a few other things. basically telling me the car was unsafe unless i got these things done. I authorized him to do the repairs at $3200 total. He then told me that he would be able to do it at that price

When i finally picked my car up from him, he gave me a new price of $3779.94 he said that he did some ac work (did not ask him to do that) and added hood shocks (did not ask him to do that) Basically he performed unauthorized work and is trying to charge me for it

Not even a month later the drain on my vehicle is back and the car does not start. I contacted him to fix the issue and he told me that he put a lien on the car because i didn't pay the remaining balance on the work he performed. I never agreed to anything over 3200

I took my car to a different mechanic and they told me the drain is still present in the vehicle and that it is coming from my seat module and overhead module. These are things Fadi said he fixed.

Fadi was unpleasant the entire time I worked with him, i asked him for updates on the car and he told me I was pissing him off and trying to rush him, i had to go down to the shop to get him to tell me where he was at with the car but had an attitude with me the entire time. He was rude, unprofessional, he lied, and tried to gaslight me. Now he's trying to over charge me for work he did not do.
Not Recommended

RB
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Ranjit B.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2017
Pro fix Auto Service
FAdi is well known he is very dependable and knows his works very well I recommend him highly as l have used him for the last five years Dr Ranjit Bisla
Recommended

LW
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LOLITA W.
Tempe, AZ
Mercedes-Benz E430
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/18/2015
verified customerVerified Customer
Still having problem u said u fix!!!
Still have the same issue u fix with my transmission. And the shifter that I paid u for to fix!! Unbelievable . I wouldn't trust u with my car again !!!
Not Recommended
Fadi O. from Pro Fix Auto Service responded on 04/19/2015 08:29 AM

Hello every one ..I looked on my data base to see the service date and I came agross miss winnas visit to our shop last july and left with unpaid balance of $2100 and she never paid also for parts we  special order  For her at her request ..so  of course  she needed a reason so she can not pay the rest of the balance ..thats why she is out of the shop and we have  issued a complaint againts her ..my marketing  team send a thank you letter to her by mistake and that's why she respond to this. I work really hard to have a great reputation and I don't want one person who cheated me out of money to speak lies about our work. 


AH
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AUSTIN H.
Mesa, AZ
Infiniti G37
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2015
verified customerVerified Customer
Highly recommended auto shop
I was dealing with a clutch/transmission issue in my car for over a year and a half due to another mechanic messing it up, and I am so glad I met Fadi! Reasonable, knowledgeable, and tells it how it is. Don't let the location or shop fool you, this guy knows what he is doing. Highly recommended for any repairs, no matter how challenging.
Recommended

DR
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DEMARCO R.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2015
verified customerVerified Customer
The owner
best customer service in town will tell you the truth and work with you no matter what the issue is
Recommended

RF
Rocky F.
Litchfield Park, AZ
Mercedes-Benz C230
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2015
verified customerVerified Customer
Category: Service
Rocky said the business did a good job and they are convenient to his location.
Recommended

AR
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AMBER R.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2015
verified customerVerified Customer
Fair prices and great customer service
Fadi has done a great job with my ford mustang. The work is always done quickly and at a fair price. I would highly recommend and will continue to bring my vehicles here in the future!
Recommended

DB
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DAVID B.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2015
verified customerVerified Customer
Friendly and excellent car repair!
This shop is one of the best I have been to in a while. The staff is friendly and knowledgable. Don't take your vehicles anywhere else! They do great work and are willing to work with your budget. They are honest and hard working which is surprisingly hard to find. I recommend this business to anyone I know that needs quality work done at a reasonable price.
Recommended

CL
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CIARA L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2014
verified customerVerified Customer
knowledgeable with excellent and timely sevice!!!
Fadi was very helpful, took the time to explain things and made sure my jaguar was taken care of! His staff was very helpful and did an excellent job at providing a service and delivering as promised! I will without a doubt continue my maintenance with ProFix and recomment them highly! Thank you ProFix from a devoted and satisfied customer!
Recommended

RJ
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RICHARD J.
Phoenix, AZ
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2014
verified customerVerified Customer
Friendly service
Honest mechanics. We all need them so start with Pro Fix
Recommended

TJ
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TODD J.
Tempe, AZ
Infiniti G35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2014
verified customerVerified Customer
Amazing service
I normally do my own work but decided to take my G35 to the guys at pro fix for some work and they took care of me. The service was excellent and the price was even more excellent. Couldn't be happier.
Recommended

RB
Raj B.
Phoenix, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/29/2014
verified customerVerified Customer
Category: Service
Raj said they did a good job.
Recommended

DR
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DEMARCO R.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2014
verified customerVerified Customer
The people make this a great place to get your car fixed and back To it's running pefect conditions
Great prices great knowledge of vehicles !
Recommended

MM
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MARCOS M.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2014
verified customerVerified Customer
Celica 1991
I was satisfied with the diagnosis and happy with the results.
Recommended

MC
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MATT C.
Phoenix, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/25/2014
verified customerVerified Customer
Brake Job
Pro Fix picked up my car, replaced both front and back brakes, and returned it to me the same day.
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