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Pronto Quick Lube Auto Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(75 Reviews)
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Score Details

5 stars
88%
4 stars
5%
3 stars
4%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

WE ARE FAMILY OPERATED BUSINESS, we do complete auto repair WE ARE FAMILY OPERATED BUSINESS, we do complete auto repair

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(972) 881-5033
Closed
Business Hours

Business Hours

Mon
8:00 AM - 8:00 PM
Tue
8:00 AM - 8:00 PM
Wed
8:00 AM - 8:00 PM
Thu
8:00 AM - 8:00 PM
Fri
8:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
8:00 AM - 4:00 PM
* Central Time (Us & Canada)
2708 K Ave Ste A Plano, TX 75074
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Pronto Quick Lube Auto Care's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(75 Reviews)
Write a Review
Recent Reviews
ME
gravatar
Meo E.
Plano, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/28/2017
Pronto fucked up my vehicle!
Went in for an oil change waited over an hour for the service. Then as i was leaving, before i could get to the corner pressing on the gas, my vehicle got to pulling and my steering wheel started acting like it didnt want to drive. I pulled over to see why thinking maybe it has to warm up to the oil they used. I sat for 15 minutes while calling them to see whats going on, no answer. Now mind you, i just left and saw omar with the phone on his hip. So i decided to try to make it home thinking it will be ok. To my surprise as i accelerated on the gas trying to get up to 30/40 miles an hour, it started jerking and felt like something had fallen off underneath. I parked, checked underneath to see what the extra noise was, i didnt see anything wrong so i sat another 15 minutes on the side of the road, still trying to call pronto (no answer). Then i tried to drive again it started rumbling again. For a drive that normally takes me 8minutes from pronto to my home, it took 45 minutes for me to get home because i had to drive with my hazards on at 10mph. Im just in awe because i dont know what they could have possibly done for a simple oil change that im not able to drive my vehicle ?? now what am i to do when i have to work all week at 6am with no transportation
Not Recommended
MS
gravatar
melissa s.
Plano, TX
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2016
verified customerVerified Customer
BEST OF THE BEST
Every time I take my car to these guys I'm impressed with their outstanding customer service and their honesty about what is our is not wrong with my car. I refuse to go anywhere else which is why I drive from Sherman Texas for any of my cars repairs or even just an oil change.
Recommended
MA
Mariam A.
Plano, TX
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2016
verified customerVerified Customer
Category: Service
Mariam said this business provided consistent service.
Recommended
ML
Michael L.
Dallas, TX
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2016
verified customerVerified Customer
Category: Service
Michael said the staff at this business was friendly and nice. They provided quick vehicle service.
Recommended
MR
Melody R.
Plano, TX
Pontiac Firebird
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2016
verified customerVerified Customer
Category: Service
Melody said everything was fine as far as the oil change. They forgot to change her sticker. She would like to request that someone give her a call. She would know when she is supposed to go back in.
Recommended
ME
Mohmmed E.
Plano, TX
Toyota Highlander
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/05/2016
verified customerVerified Customer
Category: Service
Mohmmed said overall this business was very good, but there were some problems. He said they did what was requested.
Recommended
TB
Trista B.
Dallas, TX
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2016
verified customerVerified Customer
Category: Service
Trista said the business was able to get her in and out very quickly, and they only did what she wanted them to.
Recommended
AN
Amanda N.
Dallas, TX
Dodge Dart
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2016
verified customerVerified Customer
Category: Service
Amanda said the business had good customer service and they fixed her vehicle.
Recommended
AF
Amber F.
Plano, TX
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2016
verified customerVerified Customer
Category: Service
Amber said this business did well and she was in and out.
Recommended
CS
Clinton S.
Plano, TX
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2016
verified customerVerified Customer
Category: Service
Clinton said he gets excellent service and they got his vehicle in quickly.
Recommended
CP
Clark P.
Dallas, TX
Mercedes-Benz CLK430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2016
verified customerVerified Customer
Category: Service
Clark said the technicians are very knowledgeable.
Recommended
CW
Charkine W.
Plano, TX
RAM Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2016
verified customerVerified Customer
Category: Service
Charkine said the business was courteous, prompt and quick.
Recommended
VA
Valliane A.
Texas
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2016
verified customerVerified Customer
Category: Service
Valliane said this business provided good and honest service.
Recommended
BK
Billing K.
Plano, TX
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2016
verified customerVerified Customer
Category: Service
Katey said she took her vehicle to this business before for an oil change. They are right down the street from her office and they offer cheap oil changes.
Recommended
CP
Chprlos P.
Plano, TX
Jaguar XJ8
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2016
verified customerVerified Customer
Category: Service
Chprlos said this business has great employees. They provide wonderful service and they do a good job.
Recommended
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