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Quality Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,724 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
4
Total ReScores
4.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

Opened in 1994, Quality Auto has tried to offer the highest standard of repair at competetive pricing with fast service since its inception. Being the oldest privately owned AAA approved shop in Pomona, we have all ASE certified auto technicians and offer a 24month/24,000 mile warranty on our repairs. We specialize in driveability Opened in 1994, Quality Auto has tried to offer the highest standard of repair at competetive pricing with fast service since its inception. Being the oldest privately owned AAA approved shop in Pomona, we have all ASE certified auto technicians and offer a 24month/24,000 mile warranty on our repairs. We specialize in driveability diagnostics and offer smog checks as well as smog failure repairs. We are one of a select few shops that perform Brake and lamp inspections as well as general auto repair. I have lived in the area my whole life and have almost 25 years of auto repair experience. I am an ASE master auto technician and have worked for the Bureau of Automotive Repair as a systems material expert for about 10 years developing tests and training for technicians to further benefit the industry and its standards. Please call us at (909)596-5502 for any auto questions or needs and see why we have had a 100% approval rating with the Auto clubs approved auto repair program for the last 4 years. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(909) 596-5502

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3460 Falcon St Pomona, CA 91767-1012
Quality Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,724 Reviews)

BR
Brad R.
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Brad said the service worked with him on the problem he had and took care of it.
Recommended

Verified Customer
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Smog check
Excellent service.

BM
Barbara M.
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Smog check
Was very professional and good service. Got me taken care of right away !

BN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
AMAZING SERVICE!
Mike, Tony and the guys always do a superlative job with my vehicles. Their knowledge and efficiency are top notch. They always go the extra mile to explain all options and possible results. Very competitive pricing!

WK
Warren K.
Rancho Cucamonga, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Smog Check
Excellent service, quick, good price

JH
Jim H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Great place!
Mike and his team are great! Honest mechanic shop which is hard to find

CC
Cristian C.
Duarte, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Vehicle maintenance
This shop overall was a great experience. They serviced my brakes, oil, spark plugs, and changed a belt all at a reasonable price. Shop was professional and efficient I will definitely be back. Thank you

LG
Lalo G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Smog test
Called Quality Auto to Schedule a smog test. It was an easy and hassle free process and scheduled promptly. Upon arrival my car was taken promptly. Smog technician, Mike, was very knowledgeable and completed the test in a very timely manner. I was in and out of there promptly. Excellent service.

BL
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Barbara L.
Pomona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Great.. Thanks
Great. The fellows are quick to let you know your option’s and the time it will take accomplish. i will return because of their honesty.

RB
RAMON B.
Pomona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Great customer service and repairs always
Repairs always done correctly the first time

PM
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Patricia M.
Pomona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Fast friendly Quality work
I have been please with my oil changes and the price. Been with QA for about 3 years now. Oh my how time flies.
I highly recommend.

TE
Tom E.
La Verne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Great service!
Thank you for the great job rebuilding the front end of my truck!

RP
Randy P.
Claremont, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Outstanding Service!
I brought my Prius in today, fearing the worst, because there was a loud noise coming from my right rear wheel. Tony took care of me, the problem was fixed, and I was in and out in less than an hour! And I wasn’t charged an arm and a leg. In fact, it was VERY reasonable! Thank you, Quality Auto Service, I’ll be back.

DL
Don L.
Ontario, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
I like there Style of Business
I appreciate the feedback that was given to me and their mannerism and how they conduct themselves were very professional

TJ
Tommy J.
San Dimas, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Went there to get my oil fix excellent job
Oil change and replace sparkplug coil well done great crew.

Displaying Review 1 - 15 of 1725 in total
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