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Quality Tune

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,249 Reviews)
82
Write a Review
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Score Details

5 stars
84%
4 stars
12%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

Quality Tune is family owned and operated and we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts, and our technicians are ASE-certified. Call us at (907) 562-5462 to schedule an appointment or just stop on by. Quality Tune is family owned and operated and we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts, and our technicians are ASE-certified. Call us at (907) 562-5462 to schedule an appointment or just stop on by.

Categories
Auto Maintenance, Auto Repair, Oil Change
Contact
(907) 562-5462
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Alaska
130 E Dowling Rd Anchorage, AK 99518
Get Directions
Quality Tune's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,249 Reviews)
Write a Review
Recent Reviews
PJ
Phill J.
Alaska
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2024
verified customerVerified Customer
Category: Service
Phill stated that they were pretty quick and efficient. They told him other problems with the vehicle and got him scheduled for another appointment.
Recommended
NH
Nolan H.
Alaska
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2024
verified customerVerified Customer
Category: Service
Nolan said he's satisfied. He said they got him in quickly and he felt like they gave a fair price. He said they were honest with what was wrong and not wrong, and he appreciated that.
Recommended
BD
Billy D.
Alaska
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2024
verified customerVerified Customer
Category: Service
Billy said they work on his and his family's vehicles all the time.
Recommended
VV
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VIRGINA V.
Anchorage, AK
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2024
verified customerVerified Customer
10
Danny saves the day again.
Well, as it turned out, didn't need an oil change after all. Will take it back when I return from the L48 next summer. Eliot & team have been servicing my vehicles for many years and wouldn't dream of taking it anywhere else. Honest people are hard to find and Quality Tune by far beats out the Jiffy Lubes, etc both in workmanship and cost.
FH
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Fats H.
Anchorage, AK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/02/2024
0
Brake job done with bad mistakes and lied about.
My brakes cost $1000, and now they squeal and my car rattles going above 60mph. I can't afford another brake job and they say they did the job perfectly.
TL
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Tyler L.
Anchorage, AK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/01/2024
0
Brake job done with bad mistakes and lied about.
Tldr: I paid $1,100 for a brake job and my brakes are still broken.

I got a full brake job. After the job my brakes were overheating so bad the were boiling rainwater. I took it back, they said I was wrong the brakes are fine, I drive home and the overheating is gone (magically) but now there is tremendous clunking and my car doesn't drive straight on the highway. When I told the mechanic he told me to get my car off his lot and sue if I thought he owed me something.

Never go to quality tune!
JF
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JOHN F.
Wasilla, AK
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2024
verified customerVerified Customer
10
2019 Ford Ranger
Prompt, honest and good people to work with. Always reasonable prices with the great job that was done on my vehicle the first without having to bring back vehicle. Will continue to use Quality Tune! Prices are much better than dealership.
CI
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Cheryl I.
Anchorage, AK
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
10
So happy I found them!
My friend recommended Quality Tune and after being ripped off by the dealership I tried Eliot and his crew. They did a fine job fixing the real problem and not just the easy stuff. I'm very happy with their service. Will for sure use them again and I highly recommend the team at Quality Tune!
HS
Hans S.
Anchorage, AK
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2024
verified customerVerified Customer
Category: Service
Hans said he has known them for quite some time and he has had good experiences with them. He added they always do good work and they don't half-do anything. Hans said he hasn't had anything come back yet, he prefers them to any other place.
Recommended
NB
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NICK B.
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2024
verified customerVerified Customer
10
Will use them everytime!
I was told by a competitor that my car would need a new engine. I took my car here and they didn't have a spot open for an appointment, but took my car in right away and fixed the issue in 30 minutes and saved me $8000 and actually explained what the problem was. Car is running better than it did before I bought it.
CB
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CONNOR B.
Anchorage, AK
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2024
verified customerVerified Customer
10
Great place
The car runs so much better now, also I have noticed the gas isn't being consumed as fast so thank you guys so much!
JS
Justin S.
Anchorage, AK
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2024
verified customerVerified Customer
Category: Service
Justin said they are always great because they are awesome.
Recommended
BK
Bryant K.
Alaska
Toyota RAV4
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2024
verified customerVerified Customer
Category: Service
Bryant said the price was higher than expected. The vehicle seems mostly fixed, but now there is a new sound. Quick turnaround.
Recommended
CI
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Cheryl I.
Anchorage, AK
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2024
verified customerVerified Customer
10
Exceptional customer service andattention to detail
Eliot and Martin will take care of you and keep you informed every step of the way. The staff didn't settle for the machine's all clear for my alignment when it still pulled. They identified the problem and didn't stop till they were able to fix it. Good work gentlemen!
BK
Beau K.
Alaska
Jeep Cherokee
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/07/2024
verified customerVerified Customer
Category: Service
Beau said they didn't go over the pricing, and it ended up being a little bit more expensive than he expected for the services they provided.
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