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Reliable Import Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(95 Reviews)
100
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Score Details

5 stars
91%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Family Owned and Operated for Over 7 Years! Family Owned and Operated for Over 7 Years!

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(919) 821-1077
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* No Time Zone Provided
1821 E Millbrook Rd Raleigh, NC 27609
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Reliable Import Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(95 Reviews)
Write a Review
Recent Reviews
LG
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LaMonica G.
Raleigh, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
10
I am glad they found out what was going on with my car
I am very satisfied with their work. I will definitely be back. Glad they found out what was going on with my car and fixed it on the spot.
CW
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Chris W.
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
verified customerVerified Customer
Great service
Great service as usual
Recommended
HH
Hamish H.
North Carolina
Porsche Panamera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
verified customerVerified Customer
Category: Service
Hamish said they give excellent prices and military discounts.
Recommended
WQ
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Wanda Q.
Raleigh, NC
Lexus ES 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
verified customerVerified Customer
Trust in car care. Would not take my car anywhere else!
I am trying to make the decision whether to keep my car and do some repairs or buy a new one. It is very comforting to know I can trust Lee and his team to give me honest advise. Thank you Lee, for once again helping me decide to make repairs and keep her.
Recommended
VW
Vandey W.
North Carolina
Mercedes-Benz S430
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/04/2020
verified customerVerified Customer
Category: Service
Vandey said the quote the business gave him ended up being $300 more and they still did not fix the issue his vehicle was having. They did not use the part he brought in, he had to buy 2 additional parts that didn't resolve the issue. He said he can't really recommend them at this point but that he hopes when they do the follow up appointment they will be able to square it away.
Not Recommended
MB
Marc B.
North Carolina
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020
verified customerVerified Customer
Category: Service
Marc said they did it right and for a good price.
Recommended
RW
gravatar
Regina W.
Mercedes-Benz C350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2020
verified customerVerified Customer
The owner goes out of his way to provide outstanding service every time.
I would highly recommend Reliable Import Service. The staff is knowledgeable and friendly. The owner goes beyond what is expected to assure my care is safe and performing at its best.
Recommended
RR
Rhyne R.
North Carolina
Volkswagen Eos
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020
verified customerVerified Customer
Category: Service
Rhyne said it was good service.
Recommended
BS
Benjamin S.
North Carolina
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
verified customerVerified Customer
Category: Service
Benjamin said sevice was excellent and done in a timely manner as he promised professional open communication , just went really well
Recommended
LJ
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Latonya J.
Wake Forest, NC
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2020
verified customerVerified Customer
Service
Honest, reliable, professional for the many years I have brought my car here. Thank you
Recommended
JL
James L.
North Carolina
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
verified customerVerified Customer
Category: Service
James said 3weeks later, AC still not working. In addition, hopes AC will be fixed next service visit. They are great and he recommends the business.
Recommended
JJ
Joseph J.
North Carolina
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2020
verified customerVerified Customer
Category: Service
Joseph said they do imported vehicles. He would recommend the business.
Recommended
JS
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Joe S.
Raleigh, NC
Mercedes-Benz SL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2020
verified customerVerified Customer
BEST OF THE BEST in RALEIGH for Mercedes
I have been taking my Mercedes here for a while and am always blown away by their level of service and quality of work. I have had everything from oil changes, Mercedes Service A & B to brakes and issues with a convertible top done. The crew seriously goes above and beyond to take care of you and I've yet to pay for anything that was not truly needed to be done on my car. Friends with Porsche and BMW have all said they same, these guys are the BEST!
Recommended
JW
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John W.
Audi S7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020
verified customerVerified Customer
Great and reasonable service
1st class service as always and reasonable pricing.
Recommended
ER
Ed R.
North Carolina
INFINITI G35 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2020
verified customerVerified Customer
Category: Service
Ed said they were very helpful, , close, convenient and they have helped him a couple of times with different vehicles. Reed , the owner , is real nice man to deal with and likes him a lot . So far, everything they have done for him has been very good and he is very pleased with them.
Recommended
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