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Rich's Auto & Truck Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(162 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

At Rich's Auto & Truck Repair in Cheektowaga, New York, we specialize in full auto and truck repair including inspection, custom exhaust, computer diagnostic, welding, and minor collision. At Rich's Auto & Truck Repair in Cheektowaga, New York, we specialize in full auto and truck repair including inspection, custom exhaust, computer diagnostic, welding, and minor collision.

Categories
Auto Maintenance, Oil Change, Collision Repair
Contact
(716) 288-7232

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
155 Gruner Rd Cheektowaga, NY 14227
Rich's Auto & Truck Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(162 Reviews)

CG
CHAD G.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2024
verified customerVerified Customer
10
Needed multiple things done and fixed
Rich communicated great throughout the process and when it would be done. All work was done great would recommend 10/10

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2024
verified customerVerified Customer
10
brake issue ,seized up caliper
I had a brake issue that needed immediate attention and that's exactly what I got .it was fixed quickly and correctly ,everything was explained in detail and I am very satisfied with the outcome.

EW
ERIN W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2024
verified customerVerified Customer
10
Top notch
Can't say enough about Rich's Auto and Truck!! This man knows all those little weird things that happens to cars that nobody else can figure out! Can fix any problem big or small!

LG
Lindsay G.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2023
verified customerVerified Customer
Category: Service
Lindsay said they are extremely honest and thorough.
Recommended

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2023
verified customerVerified Customer
10
Excellent
My experience was great

LC
LENNY C.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2023
verified customerVerified Customer
10
Excellent
Very professional . Great work

VH
gravatar
VICTORIA H.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2023
verified customerVerified Customer
10
Maintenance
I keep going to Rich’s because he listens and I don’t feel like I’m being taken for a ride.

Verified Customer
Cheektowaga, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2023
verified customerVerified Customer
10
Friendly people and know their stuff
Great job on repairing brake lines

PK
PATTI K.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2023
verified customerVerified Customer
10
Intake manifold
Friendly,and honest with your concerns

Verified Customer
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2023
verified customerVerified Customer
0
Ethical businessman
Great guy! Great mechanic!! Fair honest and reliable. Can fix stuff others can’t !

RD
RAYMOND D.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2023
verified customerVerified Customer
10
Excellent service
I would recommend this auto repair shop to my friends! More auto shops should be more like this one!

KK
KEVIN K.
Buffalo, NY
Ford RV Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2023
verified customerVerified Customer
10
Excellent service, very accommodating, fair pricing
Rich is very knowledgeable and has provided excellent service. He was very appropriate in his recommedations for my older rv- he did not recommend replacing parts that were still good. Tire replaced, oil change and inspection. Shocks are still good for awhile. Thanks Rich!
Kevin K.

DK
DANIEL K.
Kenosha, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2023
verified customerVerified Customer
10
Quick emergency services
I’m from out of town with failed breaks.
Quick efficient service on short notice the repair was complete at reasonable expense.
Thanks so much.
Dan

TH
THOMAS H.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2023
verified customerVerified Customer
10
Friendly people and know their stuff
Everyone is completely knowagable and friendly.great job

TM
TRACY M.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2023
verified customerVerified Customer
10
Friendly people and know their stuff
Everything done in a professional manner.
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