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River Hills Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(530 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Kerrville, TX, you’ve found us. Here at River Hills Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Kerrville car service you can rely on, so your satisfaction is our top priority each and every day.

Here at River Hills Automotive we understand what
If you’re looking for auto repair in Kerrville, TX, you’ve found us. Here at River Hills Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Kerrville car service you can rely on, so your satisfaction is our top priority each and every day.

Here at River Hills Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Kerrville offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
...more

Categories
Auto Repair, Tire Sales and Repair, Oil Change
Contact
(830) 257-8727

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1338 Bandera Hwy Kerrville, TX 78028
River Hills Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(530 Reviews)

Verified Customer
Kerrville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Always great
Quick and painless fix on something caught before it became catastrophic.
Adrian W. from River Hills Automotive responded on 04/16/2025 08:51 AM

It sounds like our team really nailed it with that fix! Catching those potential disasters before they bloom into full-blown catastrophes is kind of our specialty. We're glad to have kept your ride rolling smoothly. Here's to many more quick and painless fixes in the future!


MR
MIKE R.
Kerrville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Excellent service done quickly
Once again River Hills Automotive provided effective and fast service. They were able to solve a problem I was having as well as performing an oil and filter service.
Adrian W. from River Hills Automotive responded on 04/17/2025 09:35 AM

We're glad to hear that River Hills Automotive hit the nail on the head once again! Solving problems and keeping your oil and filters in check is what we're all about. It's like a preventative maintenance superhero moment! Your trust in us means a lot, and we look forward to keeping your vehicle running smoothly. Keep those wheels turning!


KS
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KAREN S.
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Very nice people
Very pleasant people. Glad I found this business.
Adrian W. from River Hills Automotive responded on 04/01/2025 11:03 AM

We appreciate your feedback! It’s great to hear that you found us and enjoyed your experience. Our team always aims to make you feel welcome—like you’ve found a hidden gem in the automotive world. If you ever need anything else, just give us a shout!


RM
Rolando M.
Kerrville, TX
Dodge Pickup
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Rolando said all the time he has to come back after service. Got to come back for the problem, and they are fast.
Recommended

SM
STERLING M.
Kerrville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Wonderful service
Took my Lincoln in to replace brake pads and rotors, but had a couple extra things I wanted them to look at. They took care of all my worries in less than a day!
Adrian W. from River Hills Automotive responded on 03/28/2025 09:34 AM

We're glad to hear about your speedy experience with us! It sounds like your Lincoln is quite the road warrior, and we're proud to have been your pit stop for brake pads and rotors. If only fixing the world's problems were that easy too! If there's anything else you need, don't hesitate to reach out. Happy driving!


ML
Michael L.
Pagosa Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Michael said his experience was fine, they were on time and got him out the same day.
Recommended
Adrian W. from River Hills Automotive responded on 03/26/2025 09:34 AM

We appreciate you taking the time to share your experience. It sounds like our team hit the nail on the head—on time and out the same day is always the goal! If only we could promise your car will be as punctual as we are. Safe travels, and we look forward to helping you again!


MG
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Michael G.
Hunt, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
great experience. honest and knowledgeable.
Each time I use them, great experience. honest and knowledgeable.
Adrian W. from River Hills Automotive responded on 03/22/2025 09:34 AM

We appreciate your feedback and are glad to hear that your experiences with us have been consistently great. Honesty and knowledge are our top priorities, so it's rewarding to know that our efforts are hitting the mark. We're here to keep your automotive needs running smoothly—like a well-oiled machine!


JF
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John F.
Kerrville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Always great service. Very Professional
Always great service. Very Professional.
Adrian W. from River Hills Automotive responded on 03/21/2025 09:35 AM

We truly appreciate your feedback! It sounds like we hit the mark with service and professionalism—two ingredients in our secret sauce for customer satisfaction. We’ll keep the good times rolling and look forward to serving you again. After all, great service is our cardio!


AN
ANTHONY N.
Kerrville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Great service
Was able to fix my car very fast and was patient
Adrian W. from River Hills Automotive responded on 03/10/2025 02:30 PM

We're glad to hear that your car was fixed at lightning speed and that our team showed the patience of a saint. It’s always our goal to provide quick and effective service, particularly when dealing with mysterious car ailments. If your vehicle has any more surprises up its sleeve, you know where to find us!


BW
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BEN W.
Fredericksburg, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Pleasant experience
I made an appointment for service. I was greated with a pleasant welcome, (even though I was 15 minutes late.)
Adrian W. from River Hills Automotive responded on 03/06/2025 08:11 AM

We appreciate you sharing your experience! A warm welcome is as important as a well-timed appointment, and we're glad you felt that, even if time had other plans for you. We strive to keep things friendly and smooth, so your late arrival didn’t throw us off our game. We look forward to helping you with your next visit—hopefully right on time!


CB
COLLETTE B.
Kerrville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Courteous, and professional
Everyone was very friendly. The mechanics were very professional. They repaired my car in one day and the prices were very fair. Also, I was impressed with the 24 month or 24,000 mile warranty. I definitely will have them repair my automobile in the future.
Adrian W. from River Hills Automotive responded on 03/05/2025 06:33 AM

It sounds like you had a fantastic experience with us! We always aim for that friendly, professional vibe—like a good neighbor who knows how to fix a mean engine. We're glad to hear your car was up and running in just a day; we know how much you missed it! And yes, our warranty is like a safety net for your car—keeping you covered for the long haul. We look forward to being your go-to for all your automotive needs down the road. Keep on driving safely!


Verified Customer
Kerrville, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/04/2025
verified customerVerified Customer
10
Great service
I have an old car so it sometimes takes a while for parts. They do great job keeping me informed and have fair prices.
Adrian W. from River Hills Automotive responded on 03/04/2025 02:27 PM

We appreciate your feedback! It's great to hear that you felt well-informed during the process. Old cars can definitely come with their quirks, but we're glad we could help out while keeping everything fair. We aim to make the wait feel less like an eternity and more like a brief coffee break — or at least a really good episode of your favorite show. We'll be here whenever you're ready for your next visit!


RP
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ROXANNE P.
Comfort, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Done ✅
Easy to schedule, happy 😊 with service, will be back!
Adrian W. from River Hills Automotive responded on 02/26/2025 06:39 AM

We're pleased to hear you found scheduling a breeze and that our service left you smiling. Our team is always ready to roll out the red carpet for your next visit. We look forward to seeing you again for more great automotive adventures!


WM
Walter M.
Kerrville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
Category: Service
Walter said they gave him good service.
Recommended
Adrian W. from River Hills Automotive responded on 02/28/2025 09:34 AM

We appreciate you taking the time to share your experience with us. It's always our aim to provide top-notch service, and we're glad to hear that we hit the mark for you. If you ever need us again, just know we're here, ready to help—coffee in hand and smiles at the ready!


SC
SHAWN C.
Kerrville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
9
Good people
There are good people honest and do good work
Adrian W. from River Hills Automotive responded on 02/18/2025 01:55 PM

We appreciate your kind remarks about our team and the work we do! Honesty and quality are what we stand for, and it's great to hear they shine through. We're here to keep your wheels turning smoothly, so if there's anything else we can help with, just give us a shout.


Displaying Review 1 - 15 of 530 in total
Service Coupons and Posts
We're thrilled to hear about your positive experience! Our team aims to inspect cars faster than you can say "oil change!" 🛠️😄 Thanks for the shoutout! Come back anytime for more friendly service! #RiverHillsAuto #CustomerAppreciation
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We're thrilled to hear that everything was "all good" with your visit! 🚗✨ Our mechanics work hard to keep your ride running smoothly. Thank you for choosing River Hills Automotive—where good vibes meet great service! #AutoCare #FiveStarService
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Thanks for the fantastic review! 🚗✨ Who knew fixing cars could be this speedy? Our team loves turning "I can't" into "Done!" in under an hour. We appreciate your support and trust! #AutoRepair #FastService
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?? Thanks for the awesome review! We're thrilled to hear we got your brakes fixed faster than you can say "brake check"! We're always here to keep you rolling smoothly. Until next time! #AutoCare #BrakeMasters
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Thanks for the kind words! We're thrilled to keep your engine purring smoothly and your experience speedy! ?? Remember, we love to see you coming back almost as much as we love oil changes! #FastAndEfficient #RiverHillsAutomotive
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Thanks for the shout-out! ? We're overjoyed you found us professional with great service! We aim to keep your ride in top gear and smiles on your faces! ?✨ #RiverHillsAutomotive #ServiceWithASmile
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Thank you for the awesome review! ?️ We're thrilled to help keep your car running smoothly without breaking the bank. Who knew auto repair could be this easy? ?? We appreciate your support! #RiverHillsAuto #AutoRepairMagic
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Thanks for revving us up with your awesome 5-star review, Dennis! We're thrilled to hear that you found our service excellent ?? #HappyCustomers #CarCare
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? Thank you for the kind words, Gena! We're thrilled to hear that our team could keep your sedan running smoothly and make you feel safe on the road. Your trust means the world to us! #RiverHillsAuto #HappyCustomers
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Thanks for the love, Kathey! ? We're thrilled to be your go-to for all things auto. Your support means the world to us! #CustomerAppreciation #FiveStarService
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? We're thrilled to hear about your positive experience, and we're grateful for your recommendation! We aim to provide top-notch service in a clean and comfy space. Thank you for sharing the love! #CustomerAppreciation #FiveStarService ?
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Thanks for the 5-star review, April! ⭐ We're thrilled to hear that our team provided excellent service. Fast inspections and friendly technicians - that's our kind of positive experience! ?? #CustomerSatisfaction #HappyCustomers
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We're thrilled you had such a positive experience at River Hills Automotive! ? Our team is always here to make car troubles a little less stressful. Thanks for the love! #CustomerSatisfaction #AutoRepair
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? Thank you for the 5-star review! ? We're thrilled to hear that you had a great experience with our service. We appreciate your support! #CustomerSatisfaction #GreatService #RiverHillsAutomotive #Kerrville
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Thanks for the kind words, Travis! We're so glad you had a great experience with us. ? #RiverHillsAutomotive #Kerrville #HappyCustomer
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Thanks for the kind words, John! ? We're so glad you had a great experience with us. #Kerrville #RiverHillsAutomotive #Service #Honesty #Quality ?
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?? Great service! ? #Kerrville #HappyCustomers ?
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Thanks for the great review, Micheal! We're so glad you had a great experience at River Hills Automotive. ?? #Kerrville #CustomerService
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