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Roundel Motor Werks

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,574 Reviews)
92
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
3.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

RMW is the Ultimate Dealership Alternative for the service of BMW, Mini and other Fine Foreign Vehicles. RMW is the Ultimate Dealership Alternative for the service of BMW, Mini and other Fine Foreign Vehicles.

Categories
European Auto Repair, Import Auto Repair, Repair Shop
Contact
(774) 269-0950
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8 Victory Dr Sandwich Sandwich, MA 02563
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Roundel Motor Werks' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,574 Reviews)
Write a Review
Recent Reviews
KC
Kris C.
Marstons Mills, MA
MINI Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Squeaking Clutch
I've got a Mini Cooper which have plastic disks in the clutch which have required grease. Richard & James are very kind and we discussed a way to keep the clutch quiet going forward. Thanks guys!
KM
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Kevin M.
Sandwich, MA
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Rear bearings
Pat and his team bailed me out as always. Both rear bearings went - they were right there to diagnose - and fix - all within a couple days. I have a friend who has a similar problem - decided to go the dealer route and was told that the first appointment was 5 weeks away - on a car he bought there.
JM
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John M.
Dennis Port, MA
BMW Z3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Confidence!
My 1998 BMW Z3 is my Summer Fun machine. Every early spring, I bring it to Roundel Motor Werks for a checkup and whatever it needs to insure an event free season of driving on the Cape. This time, all I needed was a simple oil change, but it was reassuring to see the list of safety and performance checks that the technician inspected. I drove off from the service appointment feeling like I was driving a new car, even though it's 27 years old!
DD
Damian D.
Osterville, MA
BMW 6 Series
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2025
verified customerVerified Customer
9
Oil change and new battery syncing with computer
Prompt courteous service while I waited.
PR
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PJ R.
Forestdale, MA
BMW 6 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Maintenance and door handle issue.
Patrick and crew always go above and beyond. They are very thorough and give options to fixing a problem. Thanks again! P.J. Russo
ET
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Ethel T.
Oak Bluffs, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
10
So happy...
...to be able to keep this car on the road. 2009 SAAB shouldn't have needed a new frame but mine did and Roundel stepped up to the challenge. Multiple fixes and super resourcing by a team dedicated to integrity and excellence of service is a SAAB owner's dream!
ET
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Ethel T.
Oak Bluffs, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
10
So happy...
...to be able to keep this car on the road. 2009 SAAB shouldn't have needed a new frame but mine did and Roundel stepped up to the challenge. Multiple fixes and super resourcing by a team dedicated to integrity and excellence of service is a SAAB owner's dream!
Patrick M., Owner from Roundel Motor Werks responded on 04/03/2025 08:15 AM

Thank you very much for your support Ethel, and for taking the time to spread the word. Let us know if we can help in the future?

EB
Edward B.
Plymouth, MA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Edward said they are easy to deal with. They did what they said they would do, at the price they said. They are decent folks and he will be back.
Recommended
Patrick M., Owner from Roundel Motor Werks responded on 04/03/2025 08:18 AM

Thanks so much for your support Ed!

KM
Karol M.
Wellfleet, MA
Mercedes-Benz GLA-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Such a great experience!
So great to find people who work on Mercedes on the Cape! Everyone I spoke to was so helpful and easy and efficient. I received updates quickly and clearly. I highly recommend Roundel:)
Patrick M., Owner from Roundel Motor Werks responded on 04/03/2025 08:30 AM

Thank you very much for your kind words of our shop. We really appreciate you taking the time to write your review, let us know if we can do anything to make the experience even better!

DG
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Don G.
Mashpee, MA
Mercedes-Benz SL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Great service as usual.
Every time I would call with a problem they were quick to get the problem solved no matter how big the issue was. Great communication from first call to finished product, couldn't recommend them more.
Patrick M., Owner from Roundel Motor Werks responded on 04/03/2025 08:21 AM

Thank you so much for sharing this review, Don! We are so glad you had a great experience with our team

JH
John H.
Sandwich, MA
BMW 4 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Great experience
First time visit, won’t be my last. Routine maintenance on my 2018 BMW, everyone was friendly and they clearly went over all work to be done and gave me the price. Work done quickly and everything seems to be running smoothly. Beautiful new very clean building. My new place to get whatever my car needs. Happy I found them.
Patrick M., Owner from Roundel Motor Werks responded on 04/03/2025 08:20 AM

Thank you for the 5 star review John. We appreciate your support and are proud to give you the best service possible!

JK
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John K.
Forestdale, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
Audi a6
Always excellent. Staff, facilities and outcome
Patrick M., Owner from Roundel Motor Werks responded on 04/03/2025 08:25 AM

Thanks so much for your support John!

JB
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Jennifer B.
Eastham, MA
MINI Cooper Paceman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Trunk leak
I am so impressed! I had emailed my problem, the owner got back to me within minutes. Told me they could fix the problem within a couple of days. Got a call in a day! And the price is so reasonable. I am super happy. I would recommend to anyone. 10 stars
Patrick M., Owner from Roundel Motor Werks responded on 04/03/2025 08:24 AM

Thank you for the 5 star review Jennifer. We appreciate your support and are proud to give you the best service possible!

AA
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Andy A.
Marstons Mills, MA
MINI Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
great service!
great service, would definitely recommend.
CP
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Christine P.
Centerville, MA
Volkswagen New Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Consistently the best service !
Once again, another positive experience at Roundel Motor Werks.
Friendly and professional staff and expedited the work that needed to be done in a timely manner
Would highly recommend !
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