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Roundel Motor Werks

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,582 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
3.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

RMW is the Ultimate Dealership Alternative for the service of BMW, Mini and other Fine Foreign Vehicles. RMW is the Ultimate Dealership Alternative for the service of BMW, Mini and other Fine Foreign Vehicles.

Categories
European Auto Repair, Import Auto Repair, Repair Shop
Contact
(774) 269-0950
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8 Victory Dr Sandwich Sandwich, MA 02563
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Roundel Motor Werks' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,582 Reviews)
Write a Review
Recent Reviews
Verified Customer
Marstons Mills, MA
Saab 9-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
My Go-To
I was sent to them for specialized work on a Saab and I have no doubts they are honest and hard working.
PK
Peter K.
Sandwich, MA
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Don’t go anywhere else!
The team at Roundel are fantastic. They are timely, respectful, and know what they are doing. I was explained multiple options for repair and not just the most expensive. 2nd time they have saved my @ss. Thanks Peter
TM
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Tom M.
Sagamore Beach, MA
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Roundel
All the folks at Roundel are friendly, courteous and efficient. Best of all, I have found them to be honest and reasonable. I wouldn’t think of taking my vehicles anywhere else.
DH
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Daniel H.
Mashpee, MA
Land Rover LR4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
LR4 Service
Very thorough, fast and professional service.
DG
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Don G.
Mashpee, MA
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
2015 Porsche Macan
Excellent service and communication as always, gave me a list of what is needed after a recent purchase and is right there with you to help complete the tasks.
MS
Mike S.
East Sandwich, MA
BMW M6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
9
Fast, high quality service
I've used Roundel for years to maintain early and mid 2000's BMWs. They have fast service and quality result.
RP
Robert P.
Mashpee, MA
MINI Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Oil change
Very professional. The office was clean. Personal was friendly and helpful.
DP
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David P.
South Dennis, MA
Saab 900
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Happy customer
I own a 1990 SAAB 900 SPG. Roundel took care of the the several issues I had.
KC
Kris C.
Marstons Mills, MA
MINI Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Squeaking Clutch
I've got a Mini Cooper which have plastic disks in the clutch which have required grease. Richard & James are very kind and we discussed a way to keep the clutch quiet going forward. Thanks guys!
KM
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Kevin M.
Sandwich, MA
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Rear bearings
Pat and his team bailed me out as always. Both rear bearings went - they were right there to diagnose - and fix - all within a couple days. I have a friend who has a similar problem - decided to go the dealer route and was told that the first appointment was 5 weeks away - on a car he bought there.
JM
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John M.
Dennis Port, MA
BMW Z3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Confidence!
My 1998 BMW Z3 is my Summer Fun machine. Every early spring, I bring it to Roundel Motor Werks for a checkup and whatever it needs to insure an event free season of driving on the Cape. This time, all I needed was a simple oil change, but it was reassuring to see the list of safety and performance checks that the technician inspected. I drove off from the service appointment feeling like I was driving a new car, even though it's 27 years old!
DD
Damian D.
Osterville, MA
BMW 6 Series
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2025
verified customerVerified Customer
9
Oil change and new battery syncing with computer
Prompt courteous service while I waited.
PR
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PJ R.
Forestdale, MA
BMW 6 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Maintenance and door handle issue.
Patrick and crew always go above and beyond. They are very thorough and give options to fixing a problem. Thanks again! P.J. Russo
ET
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Ethel T.
Oak Bluffs, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
10
So happy...
...to be able to keep this car on the road. 2009 SAAB shouldn't have needed a new frame but mine did and Roundel stepped up to the challenge. Multiple fixes and super resourcing by a team dedicated to integrity and excellence of service is a SAAB owner's dream!
ET
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Ethel T.
Oak Bluffs, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
10
So happy...
...to be able to keep this car on the road. 2009 SAAB shouldn't have needed a new frame but mine did and Roundel stepped up to the challenge. Multiple fixes and super resourcing by a team dedicated to integrity and excellence of service is a SAAB owner's dream!
Patrick M., Owner from Roundel Motor Werks responded on 04/03/2025 08:15 AM

Thank you very much for your support Ethel, and for taking the time to spread the word. Let us know if we can help in the future?

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