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RTE. 1 Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,346 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
1
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

RTE. 1 AUTO is your local auto shop serving the PEABODY, MA area. Give us a call for your automotive needs. RTE. 1 AUTO is your local auto shop serving the PEABODY, MA area. Give us a call for your automotive needs.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(978) 532-4001
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
218 Newbury St Peabody, MA 01960-2406
Get Directions
RTE. 1 Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,346 Reviews)
Write a Review
Recent Reviews
DS
DIANE S.
Lynn, MA
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Oil light
Always make time for their clients, when the oil light appeared, they addressed it immediately. I went home without any engine damage. Thanks again!
Verified Customer
Topsfield, MA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Replacement of rear wheel bearing and oil change.
We have been using RT One Auto for close to 20 years. They have always provided excellent service and are always there to help when an emergency situation arises. The job they did replacing the rear wheel bearing was very helpful to keep the car on the road. As usual I was very pleased with everyone I encountered at RT One Auto.
PC
Paul C.
Massachusetts
Jaguar XE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Spoke to Paul's wife. She said they have always gotten good service on their vehicle at the business.
Recommended
TB
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TEEANN B.
Peabody, MA
Land Rover Discovery Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Replaced gas shield cover for my 2017 Land Rover
Well this is the 3rd time I have had my car serviced from Rt 1 Auto Chris and the mechanics r great they explain every detail to u regarding yr automobile I highly recommend Rt 1 Auto Thank u again Chris and Steve
Teeann Baetzel
BH
Barry H.
Massachusetts
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Barry said they were good all around.
Recommended
JD
Joe D.
Peabody, MA
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Joe said they were communicative, quick, transparent, and were able to squeeze him in.
Recommended
DS
DIANE S.
Lynn, MA
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Long serviced knowledgeable me get the job done efficiently, correctly and affordably. I’ll keep this car for a while longer!
Long serviced knowledgeable mechanics get the job done efficiently and affordably. Love bringing my vehicle there, love my car!
BJ
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Brian J.
Beverly, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
10
Was time for the periodic (3,000-mile) car check-up.
Always get quality service at Rte One Auto. The technicians do quality work, explain what they've done, suggest what other matters need attention, and do it all with a friendly demeanor. The receptionist is also friendly and helpful. Good place to do business!
JS
James S.
Massachusetts
Dodge Avenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
James said his experience was good.
Recommended
RS
gravatar
ROBERT S.
Beverly, MA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Great regular scheduled service
Just spent a quick in-and-out for a 6 mos. service on my 14 Camry hybrid (oil change, fluids, brake check, etc.) I had a question about this cars aux 12V battery, which they did their best to diagnose, but after an hour of checking amp values across all circuits, it will have to be referred to the Toyota dealer, due to mfg proprietary design of this hybrid system. I did some extra research and found that this is a fault of MOST hybrid cars! Don’t leave hybrids idle for days at a time without a trickle charger attached to the 12V aux battery, or it will not start without a jump! Something the dealer will not reveal when looking for a sale! The car is great, otherwise!
RS
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ROBERT S.
Beverly, MA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Consistent and efficient
Another quick & clean service at 5000 mi on my 21 RAV4. Everything checks out OK. And I’m out the door!
JH
John H.
Lynn, MA
Chevrolet Colorado
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/05/2025
verified customerVerified Customer
Category: Service
John said they didn't really do much for him.
Not Recommended
MG
Mike G.
Massachusetts
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Mike said Chris did a thorough diagnostic job and was helpful identifying the problem he had.
Recommended
JW
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JANA W.
Peabody, MA
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Excellent service on short notice
After another night of near zero temps, my car started, but a bit slower than normal. I didn’t think about it due to the extreme cold. I ran some errands, starting and stopping three times, each with no problem. After my final stop, I turned the key and heard that dreaded click, click, click and I knew the battery was dead. I called Linda immediately and explained the situation and she told me to come in asap and these’d replace the battery. I got a jump from our security team and drove to Rte1 Auto. Linda checked me in, took my keys and had a tech bring the car in. They replaced the battery and I was back on my way in less than 30 minutes. What a great team of people there.
RA
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RICHARD A.
Topsfield, MA
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Recent service appointment at Rt.1 Auto Service
I recently went into Rt1 auto service for an oil change and a tire rotation and as been my experience over the last close to 20 years, they did an exceptional job. The appointment was timely and the service work was done in a complete professional manner. I highly recommend this service organization.
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