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RTE. 1 Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,349 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
1
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

RTE. 1 AUTO is your local auto shop serving the PEABODY, MA area. Give us a call for your automotive needs. RTE. 1 AUTO is your local auto shop serving the PEABODY, MA area. Give us a call for your automotive needs.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(978) 532-4001
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
218 Newbury St Peabody, MA 01960-2406
Get Directions
RTE. 1 Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,349 Reviews)
Write a Review
Recent Reviews
KC
Katherine C.
Saugus, MA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Spoke to Scott. He said they were fantastic and he would go back there any day.
Recommended
JB
Joe B.
Massachusetts
Chevrolet Silverado 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Joe said the business has friendly service and it's a good place to bring a vehicle. He said the business is honest.
Recommended
DS
DIANE S.
Lynn, MA
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Oil light
Always make time for their clients, when the oil light appeared, they addressed it immediately. I went home without any engine damage. Thanks again!
RL
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Richie L.
Allston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
10
Not all garages are the same !!! This place rocks !!!
Nothing but the best service ! I’ve owned many automobiles over the years .
This is my new go to I have nothing but the utmost trust in the owners and staff .
Where I am comfortable enough to bring my automobile in for oil change ,service or a repair and ask them to go through the whole car to make sure it’s all ok .
Without worrying about them tell me something false
100 % trust in this garage
Verified Customer
Topsfield, MA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Replacement of rear wheel bearing and oil change.
We have been using RT One Auto for close to 20 years. They have always provided excellent service and are always there to help when an emergency situation arises. The job they did replacing the rear wheel bearing was very helpful to keep the car on the road. As usual I was very pleased with everyone I encountered at RT One Auto.
PC
Paul C.
Massachusetts
Jaguar XE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Spoke to Paul's wife. She said they have always gotten good service on their vehicle at the business.
Recommended
TB
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TEEANN B.
Peabody, MA
Land Rover Discovery Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Replaced gas shield cover for my 2017 Land Rover
Well this is the 3rd time I have had my car serviced from Rt 1 Auto Chris and the mechanics r great they explain every detail to u regarding yr automobile I highly recommend Rt 1 Auto Thank u again Chris and Steve
Teeann Baetzel
BH
Barry H.
Massachusetts
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Barry said they were good all around.
Recommended
JD
Joe D.
Peabody, MA
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Joe said they were communicative, quick, transparent, and were able to squeeze him in.
Recommended
DS
DIANE S.
Lynn, MA
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Long serviced knowledgeable me get the job done efficiently, correctly and affordably. I’ll keep this car for a while longer!
Long serviced knowledgeable mechanics get the job done efficiently and affordably. Love bringing my vehicle there, love my car!
BJ
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Brian J.
Beverly, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
10
Was time for the periodic (3,000-mile) car check-up.
Always get quality service at Rte One Auto. The technicians do quality work, explain what they've done, suggest what other matters need attention, and do it all with a friendly demeanor. The receptionist is also friendly and helpful. Good place to do business!
JS
James S.
Massachusetts
Dodge Avenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
James said his experience was good.
Recommended
RS
gravatar
ROBERT S.
Beverly, MA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Great regular scheduled service
Just spent a quick in-and-out for a 6 mos. service on my 14 Camry hybrid (oil change, fluids, brake check, etc.) I had a question about this cars aux 12V battery, which they did their best to diagnose, but after an hour of checking amp values across all circuits, it will have to be referred to the Toyota dealer, due to mfg proprietary design of this hybrid system. I did some extra research and found that this is a fault of MOST hybrid cars! Don’t leave hybrids idle for days at a time without a trickle charger attached to the 12V aux battery, or it will not start without a jump! Something the dealer will not reveal when looking for a sale! The car is great, otherwise!
RS
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ROBERT S.
Beverly, MA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Consistent and efficient
Another quick & clean service at 5000 mi on my 21 RAV4. Everything checks out OK. And I’m out the door!
JH
John H.
Lynn, MA
Chevrolet Colorado
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/05/2025
verified customerVerified Customer
Category: Service
John said they didn't really do much for him.
Not Recommended
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