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RuleJay Auto & Diesel

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(8 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(256) 361-9145

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2900 E 12th Ave Sheffield, AL 35660

Affiliations

AAA - Approved Auto Repair
ASE
NAPA
ASE - Master Certification
RuleJay Auto & Diesel's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(8 Reviews)

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The Team a.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
10
Thank you to Rulejay Auto and Diesel
Very happy with the work that was done so far. My Jeep has been in and out of so many shops and the issues were never fixed. I was almost ready to sell it even though it has so much sentimental value to me. No mechanic seemed to care to find what was wrong. Well when I picked my vehicle up it drove the best it has in years. Made me feel like I was in high school again and had just bought it. Thank you everyone at Rulejay Auto and Diesel. - Ethan S.
The Team a. from RuleJay Auto & Diesel responded on 11/04/2024 09:35 AM

It sounds like we were able to give your Jeep the glow-up it truly deserved! We're delighted to hear that after its shop-hopping adventures, it's back to running like a dream—almost like time traveling back to your high school days. Maintaining that sentimental value is key, and we're always here to treat your vehicle with the care it deserves. Thanks for sharing your experience!


avatar
The Team a.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
10
RuleJay’s Auto Repair is the best and I trust them with all my repairs!
I went to a major franchise to have new tires put on my vehicle and they advised me that my rack & pinion steering was leaking. I allowed them to make the repairs. After getting my car back and driving for a week, I experienced strange issues with my car. I would be on a 360 degree exit and the skid light would come on. The car would also start braking or stop accelerating. I called the major franchise and they told me to take the car to the dealer and they did not want to look at it again. Around the corner from this franchise, I found RuleJay’s Automotive Repair and left my car with them. I informed Jay of the previous maintenance performed. Jay came back and said that one bolt from the rack & pinion steering and the bold was about to come out and the other nut was loose from the bolt. I owed over $5000 on this car and major damage would have caused undue hardship on my family. All I want in a mechanic, carpenter, electrician, etc., is honest and loyalty to it's customers. This is what I have found with Jay and I trust him with all my maintenance!
Really appreciate the can-do attitude, courtesy, honesty!
The Team a. from RuleJay Auto & Diesel responded on 10/22/2024 01:31 PM

It's fantastic to hear that you had such a positive experience with us! It sounds like your car had quite the misadventure, but we're glad we could help steer you back on track. We take pride in being honest and loyal, just like a trusty dog... minus the barking. Your trust means the world to us, and we're here to help keep your vehicle running smoothly!


avatar
The Team a.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
10
RuleJay’s Auto Repair was recommended to me by a tow truck driver and we decided to try them out.
The first vehicle that needed work was my son-in-laws ford truck and he was pleased with the repair and the people. He said he would do return business with them. Not long after my daughters car needed some work and she had a very similar experience. It was a while before my Ford F150 needed attention and based on their experiences I took it to RuleJay’s for trouble analysis and 100K mile maintenance work I was extremely pleased with the work and advice I got and when I got my truck back it ran like it did when it was new. Be sure my family and I will continue to use RuleJay’s for our automotive repair needs!
The Team a. from RuleJay Auto & Diesel responded on 10/22/2024 01:31 PM

We appreciate you taking the time to share your family's experience with us. It's fantastic to hear that we've been able to keep your vehicles running smoothly, and we're glad to know your F150 is feeling young again after its visit. We always aim to provide top-notch service, and it sounds like we've hit the mark with you and your family. Remember, whether it's a Ford truck or any other vehicle, we’re here to ensure they stay in tip-top shape. Here’s to many more miles of worry-free driving!


avatar
The Team a.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
10
Excellent service from RuleJay’s crew.
I took my truck in for some transmission issues, and Jay was very upfront, honest, and helpful with the diagnosis and repair. He could have taken advantage of me, but did not. That seems to becoming a rare trait in the automotive repair industry. I chose RuleJay’s because of his upfront faith statement and believed he would be honest and fair based off of that, and he did not disappoint. I will definitely continue to select RuleJay’s Auto Repair for my automotive repair needs.
The Team a. from RuleJay Auto & Diesel responded on 10/22/2024 01:32 PM

It’s wonderful to hear about your experience with us. It sounds like Jay was on his game—honesty in the automotive world truly is as rare as a unicorn in a diesel shop! We're glad to know that you felt supported and confident in the service provided. Your trust means a lot to us, and we're here to keep your truck running smoothly without any shady business. Here’s to many more miles together on the road ahead!


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The Team a.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
10
Friendly staff, speedy service, and great prices!
These guys are awesome! I have been hunting for a good mechanic in this area. I read several posts on Facebook that had tons of people recommending RuleJay’s so I decided to give them a shot. Upon entering their very clean waiting room, I was quickly greeted by a friendly lady who checked me in. I worked for a while in the waiting room while they assessed my car (they had a desk in the waiting room which was awesome!). The gentleman (I think it was Jay?) who came to tell me what was wrong with my car was friendly and explained things where I could understand without being condescending. They had my car fixed faster than the estimate and for cheaper than I was expecting. They just did an oil changed and fixed my brakes, but I swear my car is running better somehow. I'm not sure what they did, but it's accelerating easier and idling more quietly. While I was waiting, I could overhear them talking in their office area. You can tell this group has a family atmosphere. It felt like being back in the small town mechanic shop where I grew up. I will most definitely be back and will tell everyone I know to go there as well!
The Team a. from RuleJay Auto & Diesel responded on 10/22/2024 01:32 PM

We appreciate you taking the time to share your experience with us. It's great to hear that you felt right at home while your car was in our care. We aim for a family-like atmosphere because, honestly, who wants to feel like a number? We're glad you liked our clean waiting room and found the workspace handy—it's all part of our mission to keep things running smoothly, both for cars and our valued customers! Your car’s newfound energy might just come from our magic touch—or maybe we sprinkled a bit of pixie dust when nobody was watching! Either way, we’re happy to hear it’s running like a dream. Thanks for spreading the word; it means a lot to us. Looking forward to having your car back in our garage anytime!


KE
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Kat E.
Sheffield, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/10/2024
10
These guys are awesome
! I have been hunting for a good mechanic in this area. I read several posts on Facebook that had tons of people recommending Rulejay’s so I decided to give them a shot. Upon entering their very clean waiting room, I was quickly greeted by a friendly lady who checked me in. I worked for a while in the waiting room while they assessed my car (they had a desk in the waiting room which was awesome!). The gentleman (I think it was Jay?) who came to tell me what was wrong with my car was friendly and explained things where I could understand without being condescending. They had my car fixed faster than the estimate and for cheaper than I was expecting. They just did an oil changed and fixed my brakes, but I swear my car is running better somehow. I'm not sure what they did, but it's accelerating easier and idling more quietly. While I was waiting, I could overhear them talking in their office area. You can tell this group has a family atmosphere. It felt like being back in the small town mechanic shop where I grew up. I will most definitely be back and will tell everyone I know to go there as well!
The Team a. from RuleJay Auto & Diesel responded on 08/15/2024 09:35 AM

Hi Kat, We’re thrilled to hear that you had a positive experience with us and that your car is running better than ever! Jay and the team take pride in providing clear explanations and efficient service. We aim to create a welcoming family atmosphere, and we’re glad it made you feel at home. Thanks for spreading the word, and we look forward to seeing you next time your car needs attention. Drive safely!


PN
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Paul N.
Axis, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/10/2024
9
Great experience
Rulejay’s Auto Repair was recommended to me by a tow truck driver, and we decided to try them out. The first vehicle that needed work was my sons-in-law ford truck and he was pleased with the repair and the people. He said he would do return business with them. Not long after, my daughters car needed some work and she had a very similar experience. It was a while before my Ford F150 needed attention and based on their experiences I took it to Rulejay’s for trouble analysis and 100K mile maintenance work I was extremely pleased with the work and advice I got and when I got my truck back it ran like it did when it was new. Be sure my family and I will continue to use Rulejay’s for our automotive repair needs!
The Team a. from RuleJay Auto & Diesel responded on 08/15/2024 09:35 AM

Hello Paul, We're thrilled to hear that your sons-in-law and daughter had positive experiences with us, and we are honored by your kind words. We strive to provide top-notch service to all of our customers, and we're delighted to know that you were pleased with the trouble analysis and maintenance work on your Ford F150. We greatly appreciate your trust and support. Looking forward to serving you and your family in the future. Drive safe!


KT
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Keith T.
Huntsville, AL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/10/2024
10
Excellent service from Rulejay’s crew
. I took my truck in for some transmission issues, and Jay was very upfront, honest, and helpful with the diagnosis and repair. He could have taken advantage of me but did not. That seems to be becoming a rare trait in the automotive repair industry. I chose Rulejay’s because of his upfront faith statement and believed he would be honest, and fair based off of that, and he did not disappoint. I will definitely continue to select Rulejay’s Auto Repair for my automotive repair needs.

Displaying all 8 Review
Service Coupons and Posts
Thrilled to hear we brought your Jeep back to life, Ethan! ? It's like giving it a time machine to your high school days! ?✨ Thanks for trusting us with your sentimental ride! We're always here to keep those wheels turning! #RuleJayAuto #JeepLife
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Thanks for the awesome review! ? We're thrilled you felt the RuleJay love in our cozy waiting room. ?? Remember, it’s not magic—it’s just good old-fashioned know-how! Can’t wait to see you again! #RuleJayAuto #MechanicsWithAHeart
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? Thank you for the kind words! We're glad to be your go-to for honest service. At RuleJay, we believe in transparency — like a crystal-clear windshield! ?? Trust us for all your rides, and we’ll keep steering you right! #HonestRepairs #RuleJayAuto
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Wow, thank you for such a fantastic review! We're thrilled to know your family's vehicles are in top shape thanks to our team! ?? Here's to many more smooth rides ahead. We're always here to keep you rolling! #RuleJayAuto #CustomerAppreciation
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Thank you for the amazing review! ? We're thrilled to hear that our team could rescue your vehicle from a sticky situation. We're all about honesty and loyalty here at RuleJay! ?? Trust us, your car is in good hands! #RuleJayAuto #CustomerFirst
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