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Sailors Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,156 Reviews)
93
Write a Review
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Score Details

5 stars
90%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Mission, KS, you’ve found us. Here at Sailors Auto Care we work hard to earn your trust and loyalty. We know how important it is to find a Mission car service you can rely on, so your satisfaction is our top priority each and every day.

Over 30 years Automotive Experience
AAA Approved Repair If you’re looking for auto repair in Mission, KS, you’ve found us. Here at Sailors Auto Care we work hard to earn your trust and loyalty. We know how important it is to find a Mission car service you can rely on, so your satisfaction is our top priority each and every day.

Over 30 years Automotive Experience
AAA Approved Repair Facility
ASE Trained Automotive Technicians
After Hour Key Drop
Serving Mission, KS since 1989

Neighborhood Favorite - Loved by Locals - Nextdoor.com ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(913) 262-2450
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
5850 Dearborn St Mission, KS 66202-2744
Get Directions

Affiliations

Sailors Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,156 Reviews)
Write a Review
Recent Reviews
Verified Customer
Overland Park, KS
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
8
Great service at a fair price
I have a high mileage car that needed a muffler replacement. Fixed the muffler and caught a few other issues that needed to be addressed that could have been serious failures. Fixed it all within a day for a fair price.
Kipp S. from Sailors Auto Care responded on 04/21/2025 09:30 AM

We're glad you found us in time to save your car from a serious meltdown! High mileage or not, we're always here to keep you rolling smoothly.

LL
Laurie L.
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Always Great Service
Repeat customer of Sailors. Great, honest service!
Kipp S. from Sailors Auto Care responded on 04/19/2025 09:30 AM

We're glad to have you back! Honest service is our ship's motto, and we appreciate your trust in us.

JF
Jay F.
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
9
Great service
Worked with me on timing and did a great job
Kipp S. from Sailors Auto Care responded on 04/19/2025 09:30 AM

We're glad to hear that our team hit the timing just right and did a stellar job! Your satisfaction is music to our ears.

Verified Customer
Overland Park, KS
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Sailors is Great!
The main reason I go to Sailors auto care is the owner Kip. He is honest and takes the time to explain to me what is needed to repair my car. They do great work at Sailors!
Kipp S. from Sailors Auto Care responded on 04/19/2025 09:30 AM

We're glad to hear Kip's honesty and explanations have made your visits more enjoyable—who knew car repairs could come with a side of transparency? Your support means a lot to us!

WW
Wiley W.
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Very good service
The service was excellent
Kipp S. from Sailors Auto Care responded on 04/18/2025 09:30 AM

We appreciate your feedback! Glad to hear our service hit the mark—just like a perfect parking job!

FW
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Fran W.
Overland Park, KS
Kia Rio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
6
REVIEW
Service, quality, attenton-all grwat.
Kipp S. from Sailors Auto Care responded on 04/14/2025 09:31 AM

We appreciate your feedback! We're glad to hear our service is hitting all the right notes—like the perfect playlist for your vehicle!

LW
Larry W.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Friendly and efficient service at Sailors "Check Engine lights"
Sailors diagnosed problems on 2 different occasions, then repaired the problem. Now I drive my Ford with greater confidence!
Kipp S. from Sailors Auto Care responded on 04/13/2025 09:30 AM

We're happy to hear your Ford is back in shipshape! Confident driving is the best kind, but remember to keep an eye on those speed limit signs.

DN
David N.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Good, Honest service
Very happy with the service. Had a flywheel changed, which is labor intensive in my truck, and everything went great. 100% recommend
Kipp S. from Sailors Auto Care responded on 04/13/2025 09:30 AM

We appreciate your feedback and are glad the flywheel swap went smoother than a buttered truck tire! Your recommendation means a lot to us.

KM
Kerry M.
Overland Park, KS
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Sailors
Polite and professional. They do great work.
Kipp S. from Sailors Auto Care responded on 04/09/2025 07:57 AM

We appreciate your kind words and are glad to hear that you found our team polite and professional. Our aim is to provide quality service, and it seems we have succeeded in making an impact. We assure you that our dedication to great workmanship will continue, and if you have any future vehicle needs, we are here to assist you. Your support means a lot to us at Sailors Auto Care.

KT
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Keith T.
Westwood, KS
Dodge Nitro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
9
Great service
Very friendly and great service.
Kipp S. from Sailors Auto Care responded on 04/09/2025 08:00 AM

We appreciate your kind words and are pleased to know our friendly service hit the mark. It keeps us motivated to shine brighter!

MH
Mike H.
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Good, honest service
Fixed everything they could and checked for my concern, but it wasn't what I thought. That saved me a lot of money, and everything is working fine. I appreciated the honesty and I will be back!
Kipp S. from Sailors Auto Care responded on 04/09/2025 08:29 AM

We appreciate your kind feedback regarding your recent experience with us. It is gratifying to hear that our team's thoroughness not only addressed your concerns but also helped you save some money. Honesty is our policy, and we are pleased that it resonated with you. We look forward to your next visit.  Safe travels until then!

TT
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Tonya T.
Shawnee Mission, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
9
Great
Great work
Kipp S. from Sailors Auto Care responded on 04/09/2025 08:01 AM

Thank you for sharing your experience with us. It is delightful to know that you found our work to be of high quality. At Sailors Auto Care, we strive to maintain a standard that keeps our customers sailing smoothly on the road. Your support reinforces our commitment to excellence in service. We look forward to keeping your vehicle shipshape!

MB
Mary Ann B.
Mission Hills, KS
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Shock and strut assembly
Took my car in for shock repair. Completed work and was reasonable. Will take my car again when needed.
Kipp S. from Sailors Auto Care responded on 04/09/2025 08:11 AM

We appreciate your feedback and are glad to hear about your positive experience with our service. We look forward to assisting you with future repairs.

LS
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Laura S.
Overland Park, KS
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
9
Very helpful, reasonably priced and accommodating. Great and personable staff.
Very helpful, reasonably priced and accommodating. Great and personable staff. Local ownership.
Kipp S. from Sailors Auto Care responded on 04/09/2025 08:26 AM

We appreciate your kind feedback! It's great to hear you found our team helpful—local ownership and good vibes go hand in hand.

HS
gravatar
Harlan S.
Shawnee Mission, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
10
Great Guys
Kipp& William aer great!
Kipp S. from Sailors Auto Care responded on 04/09/2025 08:04 AM

We appreciate your positive feedback. Thank you for your support and for choosing Sailors Auto Care.

Service Coupons and Posts
🚗💨 Thank you for trusting Sailors Auto Care! We're thrilled to hear you left feeling confident and didn’t break the bank. We love keeping your ride in shipshape! ⚓️ Spread the word and we'll keep the wheels turning smoothly! #CustomerLove #SailorsAutoCare
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We’re thrilled to hear that we’ve hit the mark yet again! 🚗💨 Our team loves keeping your ride in top shape. Thanks for trusting us—that’s the fuel that keeps us going! 😄✨ #SailorsAutoCare #CustomerAppreciation
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?? Thanks for the awesome review! We're thrilled Kipp could get your trusty 21-year-old ride in tip-top shape for Seattle! Quick service and expert advice? That's just our style! Can't wait to see you again! #SailorsAutoCare #CarLove ?️?
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We're thrilled to hear about your fantastic first visit! ?? We aim to get you back on the road faster than you can say "oil change!" Thanks for trusting us with your ride. We're here for you anytime! #SailorsAutoCare #CustomerLove
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Thanks for the 5-star review, Skylar! Our team is happy to have met your expectations ?? We promise to keep up the good work! #CustomerSatisfaction #FastService
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Hey there, Teri! Our mechanics were thrilled to read your review. It sounds like your Volvo is part of our "classic" collection now! ? Thank you for entrusting us with your car. #CustomerAppreciation #SailorsAutoCare ⚓?
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Thanks for the rave review! ? We're thrilled to hear your car is purring like a kitten now. ⚙️ Our team is always here to keep your wheels turning smoothly! #HappyCustomers #CarCare
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Thanks for choosing Sailors Auto Care, Mike! We're glad you found our advice helpful. ⚓️ Our team is always here to steer you in the right direction! #SailorsAutoCare #HappyCustomers
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⚓️ We're thrilled to hear that! Thanks for letting us know about your positive experience at Sailors Auto Care. We strive to always deliver on time and as promised. We appreciate your support! #SatisfiedCustomers #AutoCare ⚓️
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Thanks for being a loyal customer, Paul! We're thrilled to be your trusted mechanic for over a decade. Here's to many more years of car chats and squeaky clean rides! ?✨ #CustomerAppreciation #CarCare
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? Thanks for the ⭐⭐⭐⭐⭐ review, Joshua! We're thrilled to hear that you're happy with our service. We appreciate your recommendation! #SailorsAutoCare #CustomerAppreciation
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Wow, thank you for the kind words! We are thrilled to hear about your positive experiences over the years. Our team is grateful for the trust you've placed in us. ?⚙️ #CustomerAppreciation #AutoCare
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⚓️ Thanks for the 5-star review, Freda! We're thrilled to hear that you had a great experience with us. We aim to keep our customers happy and their wallets intact! #SailorsAutoCare #CustomerAppreciation
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Hey there! Thanks for the awesome feedback! We're thrilled to hear about your positive experience with Kipp and our tire pricing. We can't wait to see you again soon!⚓️? #CustomerSatisfaction #SailorsAutoCare
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⚓ Thanks for the awesome review! We're thrilled to keep your Volvo cruising smoothly. Our crew is always here to keep you sailing smoothly. #SailorsAutoCare #FiveStarService ⚓
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Thanks for the awesome review! We're glad you had a winning experience with our team. ⚓️ We appreciate your kind words and look forward to seeing you again soon. #SailorsAutoCare #DependableService
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⚓️ Ahoy, Storme! Thank you for the ⭐⭐⭐⭐⭐ review! We take pride in steering our customers towards safer travels. Smooth sailing ahead! #CustomerCare #SailorsAutoCare
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Thanks for cruising with us for over a decade, Paul! It's been a smooth ride and we appreciate your loyalty. Here's to many more trouble-free miles! ?⚓ #CustomerAppreciation #SatisfiedCustomers
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Thanks for the love, Phillip! We're thrilled to be your go-to spot for auto care. ?⚓️ #SailorsAutoCare #FiveStarService
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Hey there, Sarah! Thanks for the amazing feedback! We're thrilled you appreciate our honest and thorough work. We promise to keep your car sailing smoothly! ?⚓️ #SailorsAutoCare #CustomerAppreciation
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Thanks for the 5 stars, Michael! We're glad you were able to set sail so swiftly. Smooth sailing always here at Sailors Auto Care! #SailorsAutoCare #SmoothSailing ⚓️?
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Thanks for the stellar review, Naomi! ? We're thrilled to have saved you from a car shopping spree! Our team is always happy to help. #CustomerSatisfaction #AutoCare
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Thanks for the 5-star review, Amanda! We're thrilled to hear you feel valued and respected at Sailors Auto Care. Fair prices and trust are our top priorities! ⚓️ #CustomerSatisfaction #FairPrices
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Thanks for the 5-star review! We're glad you appreciated our service. Being polite and honest is just our way of showing love to your wheels! #CustomerAppreciation #SailorsAutoCare ?⚓️
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????? Thank you for your amazing review! We are thrilled to have your support and appreciate your kind words. Sailors Auto Care is committed to providing top-quality service to our community! #SailorsAutoCare #Mission ?
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? Thank you for your trust! ? We're grateful to have amazing customers like you who appreciate our hard work. ?? #SailorsAutoCare #CustomerAppreciation #Mission
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? Thank you for the amazing 5-star review! ⚡️ We're thrilled to hear that we provided fast and responsive service to diagnose and fix your vehicle. ?? We appreciate your support! #SailorsAutoCare #AutoRepair #Mission
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? Thank you, Pamela B., for your 5-star review! ? We're thrilled to hear that we met your expectations in terms of both time and cost. ? Your satisfaction is our top priority! ? #CustomerAppreciation #SailorsAutoCare #MissionCity
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Thanks for the kind words, Barb! ? We're so glad you had a great experience with us. We take pride in providing excellent service and we're glad your car loves coming to Sailors! #Mission #AutoCare #Trustworthy
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Thanks for the kind words, Donna! ? We're glad you're happy with the work we did. #Mission #AutoCare #CustomerSatisfaction ?
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Thanks for the kind words, Mike! ? We're so glad you had a great experience with us. We strive to provide top-notch service and competitive rates. #SailorsAutoCare #Mission #AutoRepair #HappyCustomer ?
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Thank you for your kind words, Judy! ? We're so glad to hear that you trust us with your car and safety. #Mission #AutoCare #Trustworthy #Winterizing
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Thanks for the kind words, Aiden! ? We're glad Kipp could help you out and we look forward to seeing you soon. #Mission #AutoCare #HonestService
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Thanks for the kind words, Paul! ? We're proud to be your trusted auto care provider. #SailorsAutoCare #Mission #Trustworthy
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Thanks for the great review, Alex! ? We're glad we could help with your headlight bulb change! #SailorsAutoCare #Mission
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Thanks for the great review, Kerry! ?We're glad you had a great experience at Sailors Auto Care. #Mission #QualityService #HappyCustomer
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Thank you for your kind words, Bob! ? We're proud to provide honest and professional service in Mission. #SailorsAutoCare #Mission #HonestService #ProfessionalRepairs
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Thanks for the kind words, Gary! ? We're glad you had a great experience with us. We look forward to seeing you again soon! #SailorsAutoCare #Mission
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Thanks for the kind words, Brad! ? We're so happy to have earned your trust and we're glad you had a great experience with us. #Mission #SailorsAutoCare #Trustworthy #Friendly
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Thanks for the kind words, Samantha! ? We're so glad you're happy with our service. We'll keep your 10 year old jeep Patriot running for years to come. #SailorsAutoCare #Mission #AutoCare
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Thanks for the kind words, Phil! ? We're so glad you and your wife have been happy with our service! #Mission #SailorsAutoCare #HonestService
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Thanks for the great review, Jacob! ? We're so glad you had a great experience with us. #SailorsAutoCare #Mission
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Thanks for the great review, Ed! ?We're glad you had a great experience with us at Sailors Auto Care in Mission! #Mission #SailorsAutoCare #AutoCare
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Thanks Bob and Ellen! ? We're glad you appreciate our thoroughness and reasonable prices. #SailorsAutoCare #Mission
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Thanks for the 5-star review, Teri! ? We appreciate your trust in us to take care of your Volvo. #SailorsAutoCare #Mission
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Thanks for the amazing review, Garrison! ? We appreciate you taking the time to share your experience with us. ? #Mission #SailorsAutoCare #HappyCustomer
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???Thanks so much to the amazing team at #Sailors for rescuing us when our van broke down on vacation. You saved us! #Mission #Gratitude
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#ThankYouLarry for your kind words! ? We're glad we could help you get your car back on the road safely. ? #Mission #AutoCare #SailorsAutoCare ???
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????? We're so thankful for Paul's kind words! We strive to provide excellent service and treat all of our customers with respect. #SailorsAutoCare #Mission
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?????????????? #Wheels #Mission #MissionTX ????????? #Repair #MissionTX
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Thanks for the kind words, Kenneth! We're glad our commitment to service gives you peace of mind. ?? #SailorsAutoCare #Mission
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Thanks for the great review, Ed! ? We're proud to provide quality service at fair prices and always meet our promise dates. #SailorsAutoCare #Mission
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Thanks for the great review, Gary! ? We're so glad you had a great experience with Kipp. #SailorsAutoCare #Mission
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Thanks for choosing us, Rick! ? We're glad we could get you in quickly for your oil and filter change. #SailorsAutoCare #Mission #LandRover #RangeRover
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Thanks for the great review, Tammara! ? We're glad your car is running well! #SailorsAutoCare #Mission
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Thanks so much for the kind words, Kelli! We're so glad you trust us with your car care needs. ? #Mission #AutoCare #Trustworthy #Reliable #Fast
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Thanks for the review, Larry! ? We're sorry to hear about your tire, but we're glad we could help you out. #SailorsAutoCare #Mission #AutoCare
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Thanks for the great review, Gary! ? We're glad you're happy with our service. #SailorsAutoCare #Mission
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Thanks for the kind words, Hannah! ? We're so glad you love Sailors Auto Care. We strive to provide honest and reliable service. #SupportLocal #Mission
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Thanks for the great review, Abby! ? We're so glad we could help with your Subaru Forester! #SailorsAutoCare #Mission #SubaruForester
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Thanks for the kind words, George! ? We're glad to be your go-to auto care buddy! #SailorsAutoCare #Mission #AutoCare
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?? Great to hear! We're so glad you had a positive experience with us. #FamilyBusinesses #Sailors #Mission
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Thanks for the great review, Hannah! ? We're so glad you had a great experience. #SupportLocalBusiness #Mission
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Thanks for the great review, Randall! We're so glad our team was able to provide you with quick and professional service. We look forward to being your go to ? #SailorsAutoCare #Mission
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Thanks for the kind words, Lisa! ? We're glad you feel comfortable asking questions and that you enjoy visiting us. #SailorsAutoCare #Mission
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Thanks for the great review, Paul! ? We're proud to provide dependable service and stand behind our work. #SailorsAutoCare #Mission
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