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SureCritic / Sams Auto Care Co
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Sams Auto Care Co

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,132 Reviews)
96
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(516) 334-2525
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
660 Old Country Rd Westbury, NY 11590-4504
Get Directions
Sams Auto Care Co's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,132 Reviews)
Write a Review
Recent Reviews
Verified Customer
Cambria Heights, NY
Lexus GS 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
So Kind & Reasonable
I really loved how dedicated the whole staff was to giving my car the best care! So honest and this is definitely my new mechanic for the years to come. I won’t go anywhere else. Thank you Sam!
SR
sufiune r.
Westbury, NY
Toyota Grand Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
9
Inspection
I went for inspection, was a very nice and quick service.
SAM K. from Sams Auto Care Co responded on 05/08/2025 01:24 PM

We're glad to hear that you enjoyed a nice and quick service during your inspection. It’s our mission to keep things running smoothly – just like your vehicle! We appreciate you choosing us for your auto care needs, and we’re always here to make your next visit just as efficient. Drive safe out there!

CJ
Cheryl J.
Valley Stream, NY
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Honest Good Mechanic
Would recommend everyone use Sam's Auto Clinic
SAM K. from Sams Auto Care Co responded on 05/06/2025 07:47 AM

Thank you so much for the great review. We always try to be quick and efficient with your car so you can leaved satisfied. 

SM
Scott M.
Westbury, NY
BMW 530i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Inspection and tire check. Quick excellent no appoint service as always.
I needed emergency inspection(past due) and check for flat tires. Dropped off car without appointment and CB it was ready an hour later. Sam never does more than your car needs and he does it quickly and well. Reliable and honest. Best car guy ever
SAM K. from Sams Auto Care Co responded on 05/06/2025 07:46 AM

We appreciate you taking the time to share your experience with us. We are so glad to hear you had a good expierence with us and hope you come back again. Thank you

RH
gravatar
rochelle H.
Westbury, NY
Mitsubishi Mirage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Fast service and good price
Very honest business.
SAM K. from Sams Auto Care Co responded on 05/06/2025 07:46 AM

Thank you so much for the great review. We cannot wait to see you next time 

CB
Carl B.
Mercedes-Benz GLS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
My experiences with Sammy have always been positive.
Sammy is an institution in Westbury. Always happy with the results. Great family business.
SAM K. from Sams Auto Care Co responded on 05/06/2025 07:45 AM

Thank you so much for coming. We are always glad to work on your car. Your support means a lot to us!

KL
Kathie L.
New Hyde Park, NY
Kia Seltos
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Always great service.
I started with Sam’s about 5 years ago. Now I won’t go anywhere else. Kathy is always great with the customer care, Al always greats me with a big smile and Sam provides quick and efficient service. I’ve compared prices along the way and I have yet to see anyone beat Sam’s!!!
SAM K. from Sams Auto Care Co responded on 04/28/2025 08:29 AM

 It’s wonderful to hear that we've been a positive expierence over the past five years. We always strive to go above and beyond. Thank you for coming and the great review 

PL
gravatar
peter l.
Westbury, NY
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Flat tire repair
Showed up without appointment and Sam said no problem and had his mechanic take care of it quickly. I can always count on prompt friendly service at Sam’s
SAM K. from Sams Auto Care Co responded on 04/28/2025 08:29 AM

We always try to make sure the customer can get their car out quickly and efficiently. Thank you so much for coming 

Verified Customer
Bethpage, NY
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
I was very happy
The honesty of Sam’s auto is really appreciated . For your honesty we’ll be in your place repeatedly .
SAM K. from Sams Auto Care Co responded on 04/28/2025 08:28 AM

Thank you so much. At our garage we always try to stay honest and get your car fixed efficiently so you can leave satisfied. Thank you 

BW
Betty/Darlene W.
Westbury, NY
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Excellent service to any vehicle.. love that shop
I will bring any customer to get there service
SAM K. from Sams Auto Care Co responded on 04/28/2025 08:27 AM

Thank you so much for coming to our shop! We strive to keep our customers happy and their vehicles running smoothly. 

PP
Piter P.
Old Westbury, NY
Honda Odyssey
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2025
verified customerVerified Customer
9
Engine trouble
Very polite and professional
SAM K. from Sams Auto Care Co responded on 04/21/2025 01:36 PM

Thank you so much for the great review. We always strive to make sure our customers leave satisfied. 

AS
gravatar
Alex S.
Westbury, NY
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
My experience with Sam’s auto repair
Sam’s Auto repair is a good place to bring your car for repair. They are honest, and they will go above and beyond to satisfy the customer.
SAM K. from Sams Auto Care Co responded on 04/21/2025 01:35 PM

Thank you so much for bringing your car to us. We always try to be honest and efficient when it comes to our work. See you next time. 

KC
Kevin C.
Westbury, NY
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Sam, the owner spent time with me to clearly explain options for issues I was having with my truck. He was very patient and really helpful. I
I had a check engine light on and he carefully checked what the cause could be and determined that it was the catalytic converter. NY and three other states have strict requirements for converters. Sam checked all around for the least expensive converter and gave me the lowest installed price of any other installer. I have Endurance insurance which did’nt cover any of my issues. He is an honest,pleasant and thorough. He has my highest respect and appreciation.
SAM K. from Sams Auto Care Co responded on 04/21/2025 01:34 PM

We're glad to hear that your car problems were resolved without too much drama!  Our team strives to find the best options for our customers. Your appreciation for our honesty and thoroughness means a lot to us. Thank you 

DG
gravatar
Dave G.
Westbury, NY
Ram 1500 Classic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Very satisfied
Very satisfied, qualified , friendly service
SAM K. from Sams Auto Care Co responded on 04/21/2025 01:33 PM

We're delighted to hear that you had such a positive experience with us! It's always our goal to provide qualified and friendly service.

SF
sylvia f.
Westbury, NY
Audi A3 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great Service.
Sam was able to diagnose my car's problem very quickly. He explained what was needed and ordered the parts. My car was done when he said it would be.
SAM K. from Sams Auto Care Co responded on 04/21/2025 01:33 PM

Thank you so much for coming to our shop. We are glad to hear that you are satisfied with our service. 

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